Customer reviews of Pop’s America

9,6 /10

Based on 2 572 published reviews

5 2 230 87% 4 228 9% 3 63 2% 2 25 1% 1 26 1%

Summary of reviews

Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.

Reviews 1, 2, 4 and 5 stars

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Estelle M.

Published on 10/12/2022 à 12h59 following a purchase from 04/12/2022

fast delivery . products conform and very well protected for transport . i recommend

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Audrey D.

Published on 09/12/2022 à 22h16 following a purchase from 04/12/2022

Package received on time. Perfect.

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Belgacem V.

Published on 09/12/2022 à 20h49 following a purchase from 05/12/2022

Super box

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Alex C.

Published on 09/12/2022 à 17h24 following a purchase from 03/12/2022

Fast thank you so nice

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Marjolaine G.

Published on 09/12/2022 à 16h30 following a purchase from 02/12/2022

delivered quickly, good product and well packaged

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Florient F.

Published on 09/12/2022 à 15h33 following a purchase from 03/12/2022

Nothing to say, top packaging, very professional. I would gladly recommend.

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Catherine G.

Published on 09/12/2022 à 13h36 following a purchase from 05/12/2022

At the top

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Kevin H.

Published on 09/12/2022 à 08h34 following a purchase from 02/12/2022

Delivery super fast and very well packaged I recommend

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Helene G.

Published on 09/12/2022 à 06h02 following a purchase from 01/12/2022

Very good, fast and well packaged

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Patricia P.

Published on 08/12/2022 à 20h45 following a purchase from 01/12/2022

I haven't tried it yet, but I think it's expensive once it's delivered!

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Sandrine D.

Published on 08/12/2022 à 19h42 following a purchase from 01/12/2022

I'm delighted! Good quantity and diversity of products

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Julien P.

Published on 08/12/2022 à 18h07 following a purchase from 06/12/2022

very good product and quick order preparation

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Aurelie C.

Published on 08/12/2022 à 15h59 following a purchase from 01/12/2022

Fast and efficient! I recommend it!

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David L.

Published on 08/12/2022 à 13h34 following a purchase from 30/11/2022

Fast, reliable, fair price. At last, the pleasure of rediscovering the cereals of my childhood.

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Eric D.

Published on 07/12/2022 à 23h07 following a purchase from 30/11/2022

Top, delivery time ok. Product ok

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Lukasz R.

Published on 07/12/2022 à 13h43 following a purchase from 30/11/2022

Fantastic experience and fast delivery to northern Sweden.

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dalila O.

Published on 07/12/2022 à 09h45 following a purchase from 01/12/2022

super

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Alain B.

Published on 07/12/2022 à 08h13 following a purchase from 29/11/2022

Very good and beautiful product, no problem, order received fairly quickly, shame to receive just an email and no SMS when the package arrived at the relay point but it is not disturbing for all that, thank you.

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Response from Pop’s America Published on 07/12/2022

Hello,
The email is preferred when the parcel arrives at the post office because the carriers now charge 1€ for sending the sms.
After 3 days at the relay, an sms is sent this time, in addition to the emails.
Thank you very much.

Jean-Marc S.

Published on 07/12/2022 à 06h49 following a purchase from 27/11/2022

Fast delivery. Unfortunately packaging damaged, I hope the products will not be damaged since there was nothing to cushion and protect them. Progress to be made on this point, otherwise TB.

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Response from Pop’s America Published on 07/12/2022

Hello,

The Pop-Tarts by 9 as you had taken fit in the parcel with the dimension, it was not possible to put additional wedging.
Otherwise we would have had to take another size of cardboard and fill with bubble wrap or padding (we try to limit the use of extra protection when it's not necessary, an ecological concern to be taken into account.
Our strong point is parcel protection, as noted by 95% of our customers in reviews. We can't have 50 references of cardboard boxes to adapt each order to each parcel, this one was perfectly suited to your order, unfortunately it suffered shocks in transit which can happen.
This should not have affected your Pop Tarts normally.
Thank you for your order.

Marti R.

Published on 06/12/2022 à 11h08 following a purchase from 30/11/2022

Fantastic service! The prices are fair, the selection is good and I received my order so quickly I could not believe it 😂 I hope they expand their selection even more. I will definitrly order again from Pop's America

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MARTIN L.

Published on 05/12/2022 à 22h06 following a purchase from 01/12/2022

Super

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Philippe P.

Published on 05/12/2022 à 20h10 following a purchase from 29/11/2022

Very well packaged, especially the cans, as I collect monster energy cans... I recommend....

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Ine B.

Published on 05/12/2022 à 19h08 following a purchase from 30/11/2022

Arrived fast, well packaged and everything was complete and non-damaged. Expiration dates are very acceptable for imported products. Great!

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Lisa B.

Published on 04/12/2022 à 21h42 following a purchase from 01/12/2022

Order prepared within an hour, next day delivery. Would definitely recommend. You guys are great

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Tristan A.

Published on 04/12/2022 à 20h55 following a purchase from 28/11/2022

Products very well protected. Quick to receive and very responsive to customer needs.

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Sabrina B.

Published on 04/12/2022 à 18h59 following a purchase from 29/11/2022

Very happy with my order thank you

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Sandrine C.

Published on 04/12/2022 à 12h09 following a purchase from 27/11/2022

I recommend this site, it is reliable 😁

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Laurine R.

Published on 04/12/2022 à 09h43 following a purchase from 28/11/2022

The parcel arrived very quickly and was very well packaged. The products are of high quality and there was a little surprise inside.

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Aurore B.

Published on 04/12/2022 à 07h43 following a purchase from 28/11/2022

Order arrived 3 days later than I asked for express delivery and the product was all damaged.

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Response from Pop’s America Published on 04/12/2022

Hello,

For transparency to other customers, your Chronopost tracking (fully reimbursed by the way): https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XP790312309FR&langue=en

You can see the order shipped on Monday, but as you don't seem to understand, it's not Pop's America driving the Chronopost truck to your door.
It's a post-Black Friday shipment, the sorting centers had huge volumes of parcels to process, which delayed some parcels including yours.

We replied every day to your aggressive messages or you never replied, but just aggressiveness in your exchanges, even when we tried to explain to you that we couldn't be at the driver's side, you don't seem to understand... It can't be easy every day, that's for sure...

You also forgot to mention that you were reimbursed the full €18 transport cost!!! Now it's harder to say thank you for the commercial gesture when we weren't obliged to do so, especially by refunding the full amount...
Once again, you've mixed up our service with that of the transport, you can't even say thank you! On the other hand, you know how to write a negative review...
Regarding your damaged products, next time remember to read the description when you buy a product marked damaged, and well it is damaged (dents on cans Monster Peachy) ...

Virginie D.

Published on 03/12/2022 à 23h45 following a purchase from 28/11/2022

Perfect

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Celine L.

Published on 03/12/2022 à 21h46 following a purchase from 26/11/2022

Super, package with a lot of care in the packaging. Product conforms to the description.

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David T.

Published on 03/12/2022 à 20h07 following a purchase from 26/11/2022

Nothing to say stuff it was perfect.48h delivery.Thanks.

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Maxime V.

Published on 03/12/2022 à 16h04 following a purchase from 29/11/2022

Quality packaging that protects the cans very well, and very fast delivery 👌🏻

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Pascale T.

Published on 03/12/2022 à 08h15 following a purchase from 24/11/2022

A box full of wonderful discoveries.

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chrystel B.

Published on 03/12/2022 à 07h51 following a purchase from 27/11/2022

perfect, fast, efficient, compliant and above all, the products are always very well packaged, just like the previous order.

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Thomas B.

Published on 03/12/2022 à 07h08 following a purchase from 25/11/2022

Fast and careful delivery.

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Jeremy D.

Published on 03/12/2022 à 00h52 following a purchase from 26/11/2022

Perfect!

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Lisa R.

Published on 02/12/2022 à 22h28 following a purchase from 25/11/2022

Super the products arrived quickly and I am in Corsica so not easy they were all in very good condition

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Frederic B.

Published on 02/12/2022 à 19h41 following a purchase from 27/11/2022

I am very satisfied with the choice and the service. The parcel was more than well protected.

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florian B.

Published on 02/12/2022 à 19h15 following a purchase from 21/11/2022

Order shipped the tomorrow of my order, received 24h after shipping, everything is compliant, I recommend 👌

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