Customer reviews of Pop’s America

Hello,

Yes, it was indicated on the site, under the wholesale price, all the dates are displayed on the products.
You still had a summary in your shopping cart with all the dates under each product.
And by transparency this date is also displayed on your invoice.

With all this information available prior to your purchase, it's a bit odd to point out this date problem.

What's more, we're talking about a DDM and not a DLC, which is also explained on the site.

Thank you very much.

Hello,

We haven't found any email in support, nor any call from you to report this incident.

According to the tracking of your order preparation, 12 bags out of 12 were scanned during picking and order preparation.

Hello Gregory, thank you for your order and your feedback. We are sorry about the crushed chocolates and will do our best to avoid this in the future. We hope you enjoyed the rest of your order and will give us another chance to provide you with a perfect experience. Have a nice day!

Good evening,

Thank you for your feedback.
We found 2 cans in your order: a Red Bull where it was indicated on the site in the description that this Red Bull could have a few dents and then a Monster Japan.

As you can see, both the glass bottles and the cans are individually wrapped and protected as much as possible.

The glass bottles arrived undamaged, which proves the quality of the packaging, but we're not immune to a shock.

Cans are very fragile, so there's always a risk during transport, despite all the protection we can't control.

Thank you again for your order.

Hello,

We have not received any call or email from you.
If the package arrived in the condition reported, you should have refused it as indicated on the site.
A parcel can be damaged in transit and you are free to refuse it.
We checked with the carrier, and there were no complaints or notices when the package was picked up.
Why put up this notice without even contacting us beforehand to try and resolve the incident?

Good evening,

Thank you for your feedback.
It must have been a mistake on our part and we're really sorry, there must have been a mix-up with some anti-gaspi meat.

Many apologies for this error, it's something where we are always transparent with all product dates shown.

No worries about the product date, this product can be consumed long after the date indicated.

Please do not hesitate to email us again if you wish to exchange.

Thank you for your order, see you soon.

Hello,

What's the problem? We haven't received an email.
You ordered 13 packs and 2 cans, everything is in order.

Please get back to us.

Hello,

We're sorry that the mega box didn't suit you, there were over 120€ of products instead of 99€, all the top US brands, the US best sellers, the box was even much better than the photo.
Our apologies.

Hello,

In no case have you bought expired bottles, 3/4 of your order contains Chinese bottles.
The date on the bottles is the date of manufacture, not the expiration date.

This information is given on the website, but also on the flyer you received in your parcel.
All food products from China have this factory date.

All products are recently manufactured, and each date is displayed on the website and on your invoice.
Thank you for your understanding.

Hello Luca, thank you for your feedback.
Prices are based on the purchase price and all the ancillary costs we incur (invisible to the customer).

The product in question has become very difficult to import. A year ago we were selling it for €2.99, now it's €4.49 because its import price has doubled, and yet we've only passed on 2/3 of the increase, the remaining 1/3 is at our expense.

This product is sold for around $3 in the USA, so we suggest you order it directly from the US :) (We're joking, of course).

The price of your delivery is 5.99 from France to Belgium for delivery within 3 days, which is a fair price. (shipping within 24h)
We could do Mondial Relay as before at 3.99 and delivery within 10 days if the parcel isn't stolen, but we opted for quality of service from start to finish (that goes for the transport offer).

We don't make any margin on transport (it's forbidden) and we still put money in our pocket to offer you this price.

You'll also earn loyalty points, which you can redeem for a discount on your next purchase, or keep warm if you wish.

Thank you again for your order.