Customer reviews of Pop’s America

Hello Luca, thank you for your feedback.
Prices are based on the purchase price and all the ancillary costs we incur (invisible to the customer).

The product in question has become very difficult to import. A year ago we were selling it for €2.99, now it's €4.49 because its import price has doubled, and yet we've only passed on 2/3 of the increase, the remaining 1/3 is at our expense.

This product is sold for around $3 in the USA, so we suggest you order it directly from the US :) (We're joking, of course).

The price of your delivery is 5.99 from France to Belgium for delivery within 3 days, which is a fair price. (shipping within 24h)
We could do Mondial Relay as before at 3.99 and delivery within 10 days if the parcel isn't stolen, but we opted for quality of service from start to finish (that goes for the transport offer).

We don't make any margin on transport (it's forbidden) and we still put money in our pocket to offer you this price.

You'll also earn loyalty points, which you can redeem for a discount on your next purchase, or keep warm if you wish.

Thank you again for your order.

Hello Benoit,

Thanks for your feedback.
After searching, we couldn't find any trace of an e-mail with a photo or a call to notify us of this problem.
We would have liked to be able to see this on a photo because, as you can see, the cans are individually wrapped and protected to avoid this kind of problem.

Unfortunately, there's no such thing as 0 risk when it comes to transport, especially when orders include more than 10 Monster cans, as the package gets heavier and heavier and the risk increases during handling at sorting centers.

Thanks again for your order, and don't hesitate to send us photos.