Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.
Fast and careful delivery, unfortunately with the heat 80% of my order ended up melted, not edible. If I have to recommend it, I'll do it in winter and hope it doesn't freeze 🥴.
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Response from Pop’s America
Thank you for your feedback Mélanie.
It's a tricky time for chocolates, as indicated on the site 15 days ago, we strongly advise against chocolates during the summer.
In your case, it seems to be a parcel left in the sun because the parcel left the air-conditioned warehouse at 3pm at the end of the day and was available the next day in Locker 33. Lockers are not recommended at this time of year, as they are in direct sunlight 90% of the time.
Please do not hesitate to come back to us by email, as the parcel will not be accepted on our side if it has been opened or even without an explicit return request on your part.
Thank you for your understanding.
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Maurice L.
Rating: 5 out of 5
following a purchase from 29/06/2023
Very fast and well packaged
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Carton A.
Rating: 5 out of 5
following a purchase from 02/07/2023
At the top
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Lionel D.
Rating: 5 out of 5
following a purchase from 02/07/2023
in line with what they propose
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Riana L.
Rating: 5 out of 5
following a purchase from 02/07/2023
I have tried three different places for buying american snacks and POPs America is by far the best of the three. Fast shipping, and well wrapped packages so everything is secure; Thanks POPs you are the best! 🏆
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Christophe B.
Rating: 5 out of 5
following a purchase from 05/07/2023
Thank you very much, products received quickly and nickel. nothing to complain thank you for your professionalism
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Quentin A.
Rating: 5 out of 5
following a purchase from 03/07/2023
Very good, received very quickly
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Gwen W.
Rating: 5 out of 5
following a purchase from 06/07/2023
Excellent nothing more to add
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Logan M.
Rating: 5 out of 5
following a purchase from 03/07/2023
Super pleasant fast unfortunately many out of stock
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Nicolas B.
Rating: 5 out of 5
following a purchase from 24/06/2023
Package well received. Not disappointed with the products.
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Sarah G.
Rating: 5 out of 5
following a purchase from 22/06/2023
Fast delivery. All products ordered were sent in good condition and without error.
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Daniella A.
Rating: 4 out of 5
following a purchase from 25/06/2023
Nothing to say, very satisfied.
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Laurence C.
Rating: 5 out of 5
following a purchase from 22/06/2023
Fast delivery in perfect condition.
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Vincent M.
Rating: 5 out of 5
following a purchase from 23/06/2023
Perfect
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Astelle S.
Rating: 5 out of 5
following a purchase from 23/06/2023
Very satisfied with my order. The products arrived well packaged in perfect condition in 5 days because there was the weekend hihi
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Corentin H.
Rating: 1 out of 5
following a purchase from 19/06/2023
Delivery in 24h planned at 15€, We received it 3 days later.
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Response from Pop’s America
Hello,
After checking your department was considered and announced in 48h instead of 24h with GLS Express.
In fact the delivery was made in 72h instead of 48h due to the fact that you were absent during the first delivery attempt.
The delivery driver therefore came back a second time the next day.
Thank you for your feedback.
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Emilie R.
Rating: 5 out of 5
following a purchase from 30/05/2023
Wide selection of products. Very good communication with the team, especially regarding stock shortages. Very fast and accurate delivery. A little overpriced, though.
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Eric C.
Rating: 5 out of 5
following a purchase from 18/06/2023
Very fast shipping, the Twinkies (sometimes hard to find) arrived safely, thank you ;)
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Kadir E.
Rating: 5 out of 5
following a purchase from 21/06/2023
Next day delivery, fast and efficient, I have nothing to say.
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Kendall P.
Rating: 5 out of 5
following a purchase from 19/06/2023
It happened very quickly and as I'm American I really liked having the big selection of my favorite things!
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Maelle U.
Rating: 5 out of 5
following a purchase from 20/06/2023
Fine
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Sandrine P.
Rating: 5 out of 5
following a purchase from 20/06/2023
Package arrived quickly and in perfect condition.
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Djamel B.
Rating: 3 out of 5
following a purchase from 18/06/2023
I paid 11euros for delivery 1 day after the scheduled date and according to the picture it was American takis but I received Mexican takis which are much worse. After checking this detail was well written in the product description but when I order I don't bother to read the description, the picture should do the trick, too bad.
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arthur T.
Rating: 5 out of 5
following a purchase from 18/06/2023
Arrived on time and well protected
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Ludovic C.
Rating: 5 out of 5
following a purchase from 12/06/2023
Fast delivery. Package received 4 days after my order.
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Victorine M.
Rating: 3 out of 5
following a purchase from 09/06/2023
The parcel was well received and the items were as ordered, but delivery took too long and was not to the right collection point.
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Response from Pop’s America
Hello Victorine,
Thank you for your feedback, there was indeed a problem with Mondial Relay on your delivery and we are very sorry.
You placed your order on Friday evening, and it left our premises on Monday lunchtime, but was then held up at the Villeneuve branch for 10 days, as the initial relay was no longer accepting parcels.
In the tracking system, you can see that the parcel left for delivery every day, but could not be delivered to the relay due to heavy traffic in your area.
This kind of problem is relatively rare; 90% of our Mondial Relay shipments are delivered within 72 hours. In your case, there was an incident beyond our control.
Thank you for your understanding.
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Alexandre B.
Rating: 5 out of 5
following a purchase from 15/06/2023
Super merci
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Dominique V.
Rating: 5 out of 5
following a purchase from 10/06/2023
The articles are always very appetizing!
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Audrey C.
Rating: 5 out of 5
following a purchase from 14/06/2023
Fast delivery, well protected, small lollipop as a gift, the cakes were very good, I recommend!
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Alexandra T.
Rating: 4 out of 5
following a purchase from 11/06/2023
Fast delivery but some products (such as the potato chips) arrived in a mess
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Response from Pop’s America
Good evening Alexandra,
Thank you for your feedback. It sometimes happens during transport, despite the protection, that packages are handled quite roughly.
With heavy products like the ones you ordered (bottles, cans), this can cause shocks to the potato chips.
Potato chips are fragile products, and there's no such thing as 0 risk with this type of product. It's very rare, but it can happen.
We apologize for any inconvenience.
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Mickael G.
Rating: 5 out of 5
following a purchase from 15/06/2023
Always perfect.
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Mégane B.
Rating: 5 out of 5
following a purchase from 14/06/2023
Extremely careful and above all fast delivery! I didn't expect to receive it so quickly. Just great!
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Patricia L.
Rating: 5 out of 5
following a purchase from 14/06/2023
Perfect transaction. Products conform to specifications, very fast delivery. Thank you very much!
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Eloïse D.
Rating: 4 out of 5
following a purchase from 13/06/2023
Very good, received super quickly, however a lot of sweet and very little savory, otherwise nothing to say.
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Caroline L.
Rating: 5 out of 5
following a purchase from 15/06/2023
A top-notch site with a wide selection of rare and original products!
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Julien P.
Rating: 5 out of 5
following a purchase from 11/06/2023
Always a good choice, good contact, a very small price, but for products you can't find. Thank you
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Johanna C.
Rating: 5 out of 5
following a purchase from 12/06/2023
I recommend, very fast delivery, order on the 12th received on the 14th, nothing to say about the products everything is perfect, I will order again soon.
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ERIC F.
Rating: 5 out of 5
following a purchase from 08/06/2023
Very good
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Nathalie B.
Rating: 5 out of 5
following a purchase from 11/06/2023
Perfect
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Joaquim G.
Rating: 5 out of 5
following a purchase from 12/06/2023
Very fast order, in only 2 days I received my order.
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