Customer reviews of Pop’s America

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 657 published reviews

Summary of reviews

Pop's America delivers consistently fast delivery and orders arrive well within promised windows, with many customers noting speed, careful packaging, and delivery that matches or exceeds expectations. They highlight reliable packaging, protective wrapping for fragile items, and products arriving exactly as described or planned, contributing to a smooth, repeatable buying experience. The product selection stands out for uniqueness and usefulness, with customers expressing enthusiasm for items that are not easily found elsewhere and noting value for money and good prices. Customer service is praised as attentive and accommodating, with quick responses and efficient handling contributing to overall satisfaction and a high likelihood of reordering.

Reviews 1, 3 and 4 stars

Reset filters
J
Jerome P.
Rating: 4 out of 5
following a purchase from 28/08/2024
Interesting to know, but very, very expensive for such products.
Translated reviews
A
Annabelle G.
Rating: 4 out of 5
following a purchase from 27/08/2024
The products are good but a bit expensive
Translated reviews
E
Eric F.
Rating: 4 out of 5
following a purchase from 23/08/2024
Site a little outdated but top order and super fast delivery, very (too?) well packaged!
Translated reviews
Response from Pop’s America
Hello,

Thank you for your feedback, we like our site, as do all our customers :)

For the extra packaging, you can always send glass jars with little or no protection, it could indeed limit the "Too much", not sure you would be satisfied to open a package full of glass pieces.

Let us know the next time you order, we'll use a few to test :)

All the best.
N
Nelly L.
Rating: 4 out of 5
following a purchase from 12/07/2024
Order top
Translated reviews
P
Patricia P.
Rating: 4 out of 5
following a purchase from 19/08/2024
Pretty good site and easy to order! And I hope the werther's caramelized popcorn will be back on the shelves as they didn't have enough products in stock.
Translated reviews
S
Serge B.
Rating: 4 out of 5
following a purchase from 12/08/2024
Only 4 stars simply because I've ordered boxes, and a box means a specific container. Whereas here the cans and drinks arrived separately without a box. Otherwise, the order was processed quickly and the products were packaged superbly.
Translated reviews
Response from Pop’s America
Hello,

The description of the boxes is very clear: "The cans are packaged in a cardboard box in Pop's America colors, no specific box."

As we already use a lot of bubble wrap and packing paper on our drinks, it's not possible to add another dedicated carton to put the cans in a box that would fit into another carton.

In ecological terms, this would be inappropriate and totally absurd.
Everything is clearly indicated in the description of the drinks boxes.
M
Mathilde D.
Rating: 4 out of 5
following a purchase from 06/08/2024
Desirable products but still a bit expensive
Translated reviews
D
Diana H.
Rating: 4 out of 5
following a purchase from 02/08/2024
Products arrived without incident. Products correspond to photos and descriptions. On the other hand, I found the prices to be high. Limited withdrawal points.
Translated reviews
L
Lauranne F.
Rating: 4 out of 5
following a purchase from 29/07/2024
Fast, the order arrived in 4 days. The deliveryman also phoned me to make an arrangement as I was not at home.
Translated reviews
P
Peggy V.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good
Translated reviews
I
Isabelle T.
Rating: 4 out of 5
following a purchase from 30/07/2024
Well received. Catalog detail too small.
Translated reviews
E
Eva L.
Rating: 4 out of 5
following a purchase from 29/07/2024
I received my cans in perfect condition, well packaged, but I was a little surprised when I saw the size of the cans, which was less than 500mL. I paid 6.99€ for two cans and 8.99€ for one, because they were less concentrated in energy than the ones I bought in the store. But otherwise they were very good and the delivery was top notch. And of course I know it's not your fault, but I wanted to share it anyway!
Translated reviews
Response from Pop’s America
Hello, Thank you for your feedback.
In fact, the capacity is displayed on each item sheet. The Monsters you bought are collector's Monsters from Brazil and the US. The capacity of the Monster outside Europe is always 473ML and not 500ML like the basic versions you find in supermarkets.

Don't forget to take a good look at the product descriptions and details - everything is clearly displayed on the site, so you'll have all the information you need when making your purchase.
Bear in mind that these are imports, hence the high price.

Have a nice day.
T
Thomas D.
Rating: 4 out of 5
following a purchase from 23/06/2024
Plenty of choice, fast delivery, but rather expensive for some products.
Translated reviews
P
Pauline R.
Rating: 4 out of 5
following a purchase from 28/06/2024
Very well packaged, nothing to complain about
Translated reviews
E
Emvys M.
Rating: 4 out of 5
following a purchase from 24/06/2024
Well done, although the price would feel more reasonable around 7-8€ per 300g, and variety counts which this is.
Translated reviews
S
Stacy N.
Rating: 4 out of 5
following a purchase from 22/06/2024
I love ordering on this site, small downside 2 cans arrived inflated and one of the 2 exploded on me.
Translated reviews
C
Christophe C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Super fast delivery and in good condition. I would like to know when you will have new monster cans Cordially
Translated reviews
K
Karen G.
Rating: 4 out of 5
following a purchase from 16/06/2024
All good except the poptarts- box open and torn and taste abit stale( date '25!)
Translated reviews
Response from Pop’s America
Good morning,

No emails, no photos, no complaints to support.
Yes as you say, product date: 02/14/2025, it is a production 2 months ago...
Furthermore, you didn't buy Pop-Tarts but Toast'Em, it's not the same product, nor the same brand.

Toast-Em like Pop-Tarts can have the opening of the carton that opens during transport, which does not change the protection of the product since each tartlet is individually protected by closed packaging.

In the end, nothing matters to you anymore given all your negative reviews on the products?
N
Nathan B.
Rating: 4 out of 5
following a purchase from 19/06/2024
impeccable package no breakage on the can very well protected
Translated reviews
J
Jean-Baptiste P.
Rating: 4 out of 5
following a purchase from 15/06/2024
Good site, but the Almond Snickers are out of date since June 18th.
Translated reviews
Response from Pop’s America
Hello,

Yes, it was indicated on the site, under the wholesale price, all the dates are displayed on the products.
You still had a summary in your shopping cart with all the dates under each product.
And by transparency this date is also displayed on your invoice.

With all this information available prior to your purchase, it's a bit odd to point out this date problem.

What's more, we're talking about a DDM and not a DLC, which is also explained on the site.

Thank you very much.
A
Amaury S.
Rating: 4 out of 5
following a purchase from 17/06/2024
Good
Translated reviews
R
Romain V.
Rating: 3 out of 5
following a purchase from 14/06/2024
The can of Monster Java Irish creme I received is unfortunately damaged. The parcel was very well protected. The other Monster cans are perfect for my collection.
Translated reviews
D
Dimitri J.
Rating: 4 out of 5
following a purchase from 13/06/2024
Good but expensive
Translated reviews
L
Lîna A.
Rating: 3 out of 5
following a purchase from 11/06/2024
I ordered 10 Crunchie and only received 6 and the other 4 were crunchie gold so nothing to do with them and I didn't like them at all.
Translated reviews
Response from Pop’s America
Hello,

We haven't found any email in support, nor any call from you to report this incident.
If there was an error between the 2 versions, we're sorry.

But without email, photo or anything else, it's difficult for us to intervene.
K
Karine D.
Rating: 3 out of 5
following a purchase from 10/06/2024
Kitkat sold individually at extremely high prices
Translated reviews
Response from Pop’s America
Thank you for your feedback, Karine. We are aware that Kitkat sold individually may seem expensive, but we do our best to offer our customers quality products at competitive prices. We take note of your comment and will try to improve our offer accordingly. Thank you for visiting Pop's America.
S
Severine M.
Rating: 4 out of 5
following a purchase from 13/05/2024
Excellent after-sales service.
Translated reviews
D
Diogo F.
Rating: 4 out of 5
following a purchase from 14/04/2024
order well packaged and well protected. order placed on the weekend received on Wednesday. candy offered it allows you to try something different. thank you.
Translated reviews
M
Michelle C.
Rating: 4 out of 5
following a purchase from 27/05/2024
easy to contact site, order shipped quickly, package well packed.
Translated reviews
J
Jonathan W.
Rating: 4 out of 5
following a purchase from 08/05/2024
1 can in perfect condition and unfortunately a second one with a part without color, as if it had been rubbed on a precise point... Too bad for my collection.
Translated reviews
R
Remi M.
Rating: 3 out of 5
following a purchase from 05/05/2024
Box decouverte a 59€ dommage quasi que des choses sucré bonbons et barre chocolat. 3 drinks, 1 tube of pringles, 1 packet of chips, 1 packet of spicy curly and 1 packet of dried fish. The rest is just sweets, I'd have liked more savoury stuff.
Translated reviews
J
Jonathan D.
Rating: 4 out of 5
following a purchase from 05/05/2024
Rather fast, products well packed but impacts on the cans (which I collect) but no idea if it is impact of your home or the carrier ...
Translated reviews
L
Leila P.
Rating: 4 out of 5
following a purchase from 26/04/2024
I received my parcel slightly damaged on some sides But otherwise eager to taste all your products and share my opinion in video on tiktok
Translated reviews
J
Justin M.
Rating: 4 out of 5
following a purchase from 02/05/2024
Fast and accurate delivery, too bad my cans arrived with dents.
Translated reviews
Response from Pop’s America
Good evening,

Thank you for your feedback.
We found 2 cans in your order: a Red Bull where it was indicated on the site in the description that this Red Bull could have a few dents and then a Monster Japan.

As you can see, both the glass bottles and the cans are individually wrapped and protected as much as possible.

The glass bottles arrived undamaged, which proves the quality of the packaging, but we're not immune to a shock.

Cans are very fragile, so there's always a risk during transport, despite all the protection we can't control.

Thank you again for your order.
F
Fabrice E.
Rating: 3 out of 5
following a purchase from 24/04/2024
Nothing to say impeccable delivery except the product lemonade lemon mint no taste
Translated reviews
N
Nagui R.
Rating: 1 out of 5
following a purchase from 22/04/2024
Not at all the products ordered Very bad experience.
Translated reviews
C
Cyril D.
Rating: 4 out of 5
following a purchase from 09/04/2024
Nickel nothing to say, it's been several times that I order even x4, too bad it mètre just a tiny candy gifts, for example I order monster knows too bad it does not offer a monster when order for 50 or 60 for example.
Translated reviews
M
Marine C.
Rating: 4 out of 5
following a purchase from 10/04/2024
nothing to report
Translated reviews
A
Anne Marie D.
Rating: 4 out of 5
following a purchase from 10/04/2024
Very pleasant surprise. Fast delivery.
Translated reviews
B
Baptistin M.
Rating: 4 out of 5
following a purchase from 07/04/2024
Great service, well packaged cans and fast shipping to Belgium! I'm taking off just one star for the slightly high price of the Monster cans. I recommend them!
Translated reviews
F
Forel L.
Rating: 4 out of 5
following a purchase from 01/04/2024
Ordered confectionery only. Top notch, parcel and contents very well protected, products well preserved flavours not altered. A lollipop as a gift. Would recommend.
Translated reviews