Customer reviews of Pop’s America

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9,6 /10
Overall rating: 9,6 out of 10
Based on 2 573 published reviews

Summary of reviews

Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.

Reviews 1, 3 and 5 stars

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J
Julien L.
Rating: 5 out of 5
following a purchase from 24/07/2023
Super well packaged and Fast shipping and a little surprise always nice ☺️😋
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MEGGIE M.
Rating: 5 out of 5
following a purchase from 21/07/2023
Order placed on Sunday evening and delivered to a relay point on Wednesday - top delivery and well-packaged product. The products are as described and super tasty.
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Nathalie K.
Rating: 5 out of 5
following a purchase from 22/07/2023
Satisfied with my purchase, I recommend it.
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Termeh M.
Rating: 3 out of 5
following a purchase from 19/07/2023
Really disappointed by the Fruit By The Foot Betty Crocker - Flavor: Blue Raspberry that I paid 1.99 euros thinking I would receive a box like in the picture but I receive a single bag that is not even worth 30 cents in the U.S.! And then most of the items are very limited, so I expected better, lower prices...
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Response from Pop’s America
Hello Termeh,

First of all, thank you for your feedback. We really appreciate taking the time to leave a review, but we like them to be fair and constructive. In this case, however, your feedback doesn't really reflect reality.

You were disappointed by the product's price, but before you buy it, you're told that it's "sold individually", with a full explanation of the product's weight and the choice of flavour, which is a good indication that it's a single product, and it's well explained.
Would the 2€ box have been strange? It's 0.30cts in the US, which is fine, but in Europe, as with all our competitors, the product is 1.99cts. Its importation and the 6-month shortage of this product have made it expensive. AND it's going to happen again. There's always the option of ordering the product in the US at $0.30.

You're talking about out-of-date products, we're talking about anti-gaspi products, which is not the same thing.
Pop's America's catalog includes 1,250 references and a section called ANTI-GASPI with around 60 products every month. That's where you bought 4 products in this category, you know the ones with the big pink and blue ANTI-GASPI logo, the date displayed in red automatically on the item card but also before you go to the card.

This same date, still in red on ANTI-GASPi products, was also displayed in your basket summary and during the purchase process.

What's more, you paid for these low-priced products with an average discount of 50%, not to mention free delivery and the 20% discount code.

And because we're always transparent, you'll also find this same date on your invoice.

We've also seen that you have Asian products, so you must not have understood that the date displayed is the date of manufacture, not the date of minimum durability.

You can be disappointed and simply say: "Ah, despite all the warnings, I didn't see the date on the products and I didn't read the description of the individual product", but no, you should always come and express your dissatisfaction without even taking the time to check your words... It was a bit long as an answer, we apologize, but we like to clarify things, especially when the statement is false.

We wish you all the best.
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Nadege I.
Rating: 5 out of 5
following a purchase from 19/07/2023
Correct order and fast delivery
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Herve T.
Rating: 5 out of 5
following a purchase from 19/07/2023
well-protected bottles 👍
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Ludovic C.
Rating: 5 out of 5
following a purchase from 14/07/2023
Fast delivery.
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Marie-Laure B.
Rating: 5 out of 5
following a purchase from 15/07/2023
Very fast delivery. I can't wait to try the product with my niece for the August vacations.
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fabrice B.
Rating: 5 out of 5
following a purchase from 18/07/2023
SUPER FAST delivery and very well protected products ...
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Isabelle C.
Rating: 5 out of 5
following a purchase from 15/07/2023
Received my parcel quickly..very well packaged well cared for I am delighted with my order I highly recommend it
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Marco V.
Rating: 5 out of 5
following a purchase from 14/07/2023
Several orders and always perfect delivery on time. I highly recommend them!
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Steven L.
Rating: 3 out of 5
following a purchase from 16/07/2023
A lot of products are easy to find in nearby stores, so I find it quite average.
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Response from Pop’s America
Thanks for your feedback Steven.
So if you have the possibility of having all these products near you, there's no point in ordering from us?
In fact, if you go to a store that carries a dozen or so US or Asian products, our catalog of over 1,200 products becomes totally obsolete.

If we look at your order (we've taken the liberty of doing so), you've taken basic products that not everyone is lucky enough to have on their doorstep, but nothing in the way of typical US products...

However, I doubt you'll find Red Bull Ocean Blast, Monster Irish or Strawb Kiwi, Coke from Mexico, M&M's Cookies & Scream etc. near you...

So we didn't understand the principle of ordering products you have at home...
Bonne continuation.
H
Hugo B.
Rating: 5 out of 5
following a purchase from 14/07/2023
Very good, not much to say except package, really nice is in good condition protected with bubble wrap, I highly recommend the prices are cheaper than competitors. I'll be ordering again very soon!
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Lorianne B.
Rating: 5 out of 5
following a purchase from 12/07/2023
Super fast and product super well protected! Thank you very much!
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Ratiba F.
Rating: 5 out of 5
following a purchase from 09/07/2023
The pops america site and team are to be recommended. Very attentive to customer needs and very responsive. The downside is the worldwide carrier relay who employs a priori thieves, indeed several items were missing. I would like to thank the Pop america team who remedied this problem by returning the missing products. 👌🏽👌🏽
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jason D.
Rating: 5 out of 5
following a purchase from 10/07/2023
Delivery on time and product as described. PERFECT
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Amaury B.
Rating: 5 out of 5
following a purchase from 10/07/2023
Perfect order... Fast and careful delivery, in short, what more could you ask for?
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Julie G.
Rating: 5 out of 5
following a purchase from 07/07/2023
Very professional.
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Melody G.
Rating: 5 out of 5
following a purchase from 09/07/2023
Always happy with my purchases. Wide choice of products. I recommend it!
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SEBASTIEN M.
Rating: 5 out of 5
following a purchase from 10/07/2023
Very reliable site.record delivery and a wide variety of delicious American drinks.
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Bernard P.
Rating: 5 out of 5
following a purchase from 07/07/2023
Very good, between the order and the delivery it was fast, very good product I loved it I recommend it
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Quentin W.
Rating: 5 out of 5
following a purchase from 11/07/2023
Perfect
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Arnaud C.
Rating: 5 out of 5
following a purchase from 07/07/2023
Perfect ^^
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 04/07/2023
Very good, price, speed of dispatch, packaging. Perfect
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Elise O.
Rating: 5 out of 5
following a purchase from 07/07/2023
2 orders and still so satisfied. The packaging is so meticulous that even a damaged parcel is no problem!
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Déborah M.
Rating: 5 out of 5
following a purchase from 08/07/2023
I regularly order products from pops america. I am always satisfied with my orders. I recommend this site.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 10/07/2023
Very satisfied with my order, fast delivery
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Damien J.
Rating: 5 out of 5
following a purchase from 07/07/2023
Very careful shipment, well-protected products.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 07/07/2023
Perfect, as usual
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Anthony G.
Rating: 5 out of 5
following a purchase from 09/07/2023
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Florence F.
Rating: 5 out of 5
following a purchase from 07/07/2023
Perfect as usual 😉
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David G.
Rating: 5 out of 5
following a purchase from 29/06/2023
Always a pleasure to order from them, fast, clean, loyalty gains, one of the, if not the best online American products store!
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christopher C.
Rating: 5 out of 5
following a purchase from 08/07/2023
Top quality and fast delivery
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David B.
Rating: 5 out of 5
following a purchase from 01/07/2023
Extra
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MORGEON N.
Rating: 5 out of 5
following a purchase from 26/06/2023
Super site never disappointed
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Francine M.
Rating: 5 out of 5
following a purchase from 05/07/2023
speed of delivery always appreciated and order complete. As happy as ever with Pop's America
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Frédéric D.
Rating: 5 out of 5
following a purchase from 03/07/2023
Enjoy your discovery
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Valerie L.
Rating: 5 out of 5
following a purchase from 02/07/2023
Impeccable, safe and reliable service. I recommend!
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Caroline M.
Rating: 5 out of 5
following a purchase from 30/06/2023
As always, a perfect experience! A wide selection, fast and careful shipping... I recommend it 100%!
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Edwige D.
Rating: 3 out of 5
following a purchase from 04/07/2023
Products not found in France, so nice. Beware of very high prices
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Response from Pop’s America
Thanks for the feedback. The prices are displayed before the purchase, so there's nothing unusual for us, especially as we don't push to order, the customer is free :)
You get free shipping on orders over €50, and codes from 10 to 20% all the time. Don't forget all these elements, plus the possibility of paying in several instalments without charge, which we also take care of.

And don't forget our wide range of discounted products.

We offer a premium service with same-day shipping, high-quality packaging and protection for all items.
All at a cost.

It's always cheaper elsewhere, but with the same level of service, and we're often 20% cheaper than our competitors.

Remember in your case that you tested products from Brazil and Australia, countries that are far away with very high import costs.

We wish you every success.