Customer reviews of Pop’s America

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 572 published reviews
5 2 230 87% 4 228 9% 3 63 2% 2 25 1% 1 26 1%

Summary of reviews

Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.

Reviews 1, 3 and 5 stars

Reset filters
E
Eva L.
Rating: 5 out of 5
following a purchase from 24/10/2022
Delighted with my order, great products
Translated reviews
M
Michael K.
Rating: 1 out of 5
following a purchase from 20/10/2022
One of the four products ordered was faulty (slight leak from bottle). Outer package intact. After-sales service says it's my fault. First and last order.
Translated reviews
Response from Pop’s America
Hello,
We processed your complaint within 24 hours. A glass bottle was slightly emptied according to your photos and account without being uncapped.
We have reimbursed the bottle in the form of a credit note as indicated in our terms and conditions, despite the fact that you made no reservations when you received the package. The bottle had leaked but there was no trace of liquid in the package.

As mentioned, in the event of damage to the parcel, we do not return the product but reimburse it in the form of a credit note for amounts of less than 10€.

At no time did we indicate that the problem came from you, but that we had never encountered this problem, i.e. a glass bottle that empties without being opened and broken, nothing more.

We apologize for this incident.

Thank you very much.
V
Vanessa L.
Rating: 5 out of 5
following a purchase from 23/10/2022
Fast and careful shipping. Great selection of good quality Products....I recommend ✨
Translated reviews
J
Ji Youn H.
Rating: 5 out of 5
following a purchase from 19/10/2022
A wide choice of products available and the delivery was neat and fast. I'm very pleased.
Translated reviews
T
Thomas S.
Rating: 5 out of 5
following a purchase from 20/10/2022
Well-packaged and protected package arrived very quickly. I recommend it!
Translated reviews
X
XAVIER M.
Rating: 5 out of 5
following a purchase from 20/10/2022
PERFECT!
Translated reviews
M
MYRIAM H.
Rating: 5 out of 5
following a purchase from 19/10/2022
Super I intend to recommend again but there are too many spicy products lol
Translated reviews
E
Elodie D.
Rating: 5 out of 5
following a purchase from 18/10/2022
I received my order quickly and well packaged.
Translated reviews
J
Jean-claude R.
Rating: 5 out of 5
following a purchase from 14/10/2022
excellent product, very fast delivery, very friendly telephone exchange and very well packaged parcel. PERFECT
Translated reviews
C
Céline A.
Rating: 5 out of 5
following a purchase from 18/10/2022
Fast and careful shipping! Serious site I recommend 👍
Translated reviews
A
Alexandre M.
Rating: 5 out of 5
following a purchase from 19/10/2022
Pop's America are very serious and fast in less than 24H I had received my order they are top and really very professional I highly recommend
Translated reviews
P
Pilou B.
Rating: 5 out of 5
following a purchase from 17/10/2022
Fast and efficient.
Translated reviews
R
Red S.
Rating: 5 out of 5
following a purchase from 19/10/2022
Thank you
Translated reviews
P
pauline H.
Rating: 5 out of 5
following a purchase from 16/10/2022
very good site, order as I expected. Recommends
Translated reviews
F
Francine M.
Rating: 5 out of 5
following a purchase from 15/10/2022
Delivery as fast as ever, on time. Varied choice of products. I am satisfied and I recommend this site.
Translated reviews
A
Anais B.
Rating: 5 out of 5
following a purchase from 16/10/2022
Super
Translated reviews
F
Fabien F.
Rating: 5 out of 5
following a purchase from 10/09/2022
The products are very well packaged, especially the drinks. High shipping costs to French overseas departments and territories, but maybe they have to. There were small gifts included with the order (candy, lollipop).
Translated reviews
Response from Pop’s America
Thank you for your feedback. Concerning the charges for Dom-Tom, they have been multiplied by 2 for several months: Diesel surcharge, and volumetric weight now and no longer the actual weight. We apply the no-gain rate.
This is a service we offer for the French overseas departments and territories, where few sites (in all fields) continue to do so.
M
Myriam B.
Rating: 5 out of 5
following a purchase from 16/10/2022
Fast and careful delivery. I recommend it.
Translated reviews
D
Delphine S.
Rating: 5 out of 5
following a purchase from 16/10/2022
Nothing to complain about, everything went smoothly. Complete order arrived on time with small gift samples to discover other products. I'll definitely be back!
Translated reviews
A
Amandine R.
Rating: 5 out of 5
following a purchase from 09/10/2022
Very fast shipping, and very well protected. The price is more than fair, and I even got a little bonus! I'll be recommending this site!
Translated reviews
J
Jerome G.
Rating: 5 out of 5
following a purchase from 13/10/2022
Excellent
Translated reviews
Z
Zinedine B.
Rating: 5 out of 5
following a purchase from 11/10/2022
Very good and reliable site with excellent and fast follow-up
Translated reviews
C
Capucine R.
Rating: 5 out of 5
following a purchase from 09/10/2022
First order and very happy with it Very fast delivery and all the products are very well protected.
Translated reviews
K
Karima M.
Rating: 5 out of 5
following a purchase from 10/10/2022
Product a little damaged but smooth, not at all dissatisfied with this purchase
Translated reviews
L
laetitia B.
Rating: 5 out of 5
following a purchase from 12/10/2022
Great and fast
Translated reviews
N
Nelly H.
Rating: 5 out of 5
following a purchase from 12/10/2022
Ras perfect, fast, compliant, well packaged, well delivered, I recommend the Site
Translated reviews
D
Dariane P.
Rating: 5 out of 5
following a purchase from 13/10/2022
Remarkably fast 👍
Translated reviews
S
Samira B.
Rating: 5 out of 5
following a purchase from 12/10/2022
Perfect everything and carefully packed nickel
Translated reviews
E
Eduardo V.
Rating: 5 out of 5
following a purchase from 08/10/2022
Very nice! Gorgeous!
Translated reviews
D
Dorothée J.
Rating: 5 out of 5
following a purchase from 13/10/2022
Super 👍 fast delivery I recommend 😉
Translated reviews
D
Delphine D.
Rating: 5 out of 5
following a purchase from 12/10/2022
Very good
Translated reviews
R
Rachid G.
Rating: 5 out of 5
following a purchase from 10/10/2022
I've ordered from Pop's and never had a problem: good quality (well, considering the American level) and fast, protected shipping. And always a little gift too :)
Translated reviews
A
Amandine P.
Rating: 5 out of 5
following a purchase from 12/10/2022
Fast delivery, well protected parcel, nothing to say
Translated reviews
J
JEREMIE P.
Rating: 5 out of 5
following a purchase from 08/10/2022
Top, very fast shipping and great protection !!!! Good as any !!!!
Translated reviews
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 11/10/2022
Parcel received in less than 48 hours, with nothing left out. Logical, you may say, but quality service is increasingly rare!
Translated reviews
J
Jordy C.
Rating: 5 out of 5
following a purchase from 07/10/2022
Perfect no worries very well protected fast shipping I recommend with my eyes closed
Translated reviews
M
Maxime D.
Rating: 5 out of 5
following a purchase from 06/10/2022
Fantastic site! Products impossible to find in supermarkets, cans perfectly packaged and protected with bubble wrap, fast delivery and shipping. Would recommend!
Translated reviews
A
Agathe L.
Rating: 5 out of 5
following a purchase from 08/10/2022
Very fast, good value for money I may recommend next month ... oupss
Translated reviews
S
stéphanie F.
Rating: 5 out of 5
following a purchase from 06/10/2022
for a first order i loved it even my children cereals never known in france it changed them even drinks original sweets it's great and they loved it and me too thank you pop's america you had won one more customer
Translated reviews
S
Stéphanie L.
Rating: 5 out of 5
following a purchase from 07/10/2022
Delighted with my order
Translated reviews
We use cookies for audience measurement and improving user experience.