Customer reviews of Pop’s America

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9,6 /10
Overall rating: 9,6 out of 10
Based on 2 572 published reviews

Summary of reviews

Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.

Reviews 2, 3, 4 and 5 stars

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L
Lionel Z.
Rating: 5 out of 5
following a purchase from 09/09/2024
A little pricey, but it's nice to find some US goodies.
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morgane H.
Rating: 5 out of 5
following a purchase from 11/09/2024
CLEAR
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Mathis D.
Rating: 2 out of 5
following a purchase from 11/09/2024
You can see things in the presentation image that weren't in the package last time.
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Response from Pop’s America
Hello,

It's clearly indicated on the Box's product sheet that the photo is contractual but that you'll get all the major US brands.
The card indicates 25 products, you got 27 or 28, and the total of the products sent is much higher than the price of the products shown on the photo.

We can't change the photos every week, as this is a discovery box with a range of products from the US, Asia etc...

Sorry you didn't take the time to read the product description.
F
France L.
Rating: 5 out of 5
following a purchase from 09/09/2024
Nothing to say everything perfect You can order with your eyes closed ☺️
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Benoît P.
Rating: 5 out of 5
following a purchase from 08/09/2024
Fast and efficient. I recommend
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CRISTINA M.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very fast, very friendly and take the time to answer the phone and questions. What else?
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Jason D.
Rating: 5 out of 5
following a purchase from 10/09/2024
It is to offer exclusive products that I ordered from you I highly recommend!
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MAGALI M.
Rating: 5 out of 5
following a purchase from 08/09/2024
Perfect
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D
Djibril R.
Rating: 5 out of 5
following a purchase from 05/09/2024
Quality American products. I recommend
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SYLVAIN B.
Rating: 5 out of 5
following a purchase from 05/09/2024
Perfect
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christian A.
Rating: 5 out of 5
following a purchase from 02/09/2024
Llegó rápido y todo muy bien protegido. Volvería a comprar sin duda
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Emeline A.
Rating: 5 out of 5
following a purchase from 31/08/2024
Second order placed on this site and always so happy. I recommend it.
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patrice M.
Rating: 5 out of 5
following a purchase from 03/09/2024
Completely delighted recommend and I would recommend on the site
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Jerome P.
Rating: 4 out of 5
following a purchase from 28/08/2024
Interesting to know, but very, very expensive for such products.
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Mily M.
Rating: 5 out of 5
following a purchase from 22/08/2024
The GOAT in terms of new products!
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Annabelle G.
Rating: 4 out of 5
following a purchase from 27/08/2024
The products are good but a bit expensive
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regis B.
Rating: 5 out of 5
following a purchase from 26/08/2024
super-fast and delicious
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Marjorie G.
Rating: 5 out of 5
following a purchase from 23/08/2024
Shalom. Yum yum. Jesus loves you.
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Eric F.
Rating: 4 out of 5
following a purchase from 23/08/2024
Site a little outdated but top order and super fast delivery, very (too?) well packaged!
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Response from Pop’s America
Hello,

Thank you for your feedback, we like our site, as do all our customers :)

For the extra packaging, you can always send glass jars with little or no protection, it could indeed limit the "Too much", not sure you would be satisfied to open a package full of glass pieces.

Let us know the next time you order, we'll use a few to test :)

All the best.
N
Nelly L.
Rating: 4 out of 5
following a purchase from 12/07/2024
Order top
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Walter C.
Rating: 5 out of 5
following a purchase from 21/08/2024
Super fast and super products. It's just a shame there isn't a bit more choice and availability, but it's not bad at all! Thanks a lot!
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Gaelle B.
Rating: 5 out of 5
following a purchase from 20/08/2024
Fast
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Alexia M.
Rating: 2 out of 5
following a purchase from 20/08/2024
Obsolete products ordered without knowing it. This category should not be mixed with all the products on the site. Very expensive delivery.
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Response from Pop’s America
Hello,

Thank you for your feedback.
Very expensive delivery? You opted for home delivery at 6.99€. 6,99€ for a 24h delivery, ordered at 12h35, you are delivered the next day at 15h, but yes it seems expensive for 24h delivery.

You had the option of relay point delivery at 4.49....

Out-of-date products? No, not really, they have expiry dates... The products concerned have an ANTI-GASPI logo, with the date displayed on each product in bold, but also before entering the item file and again in red this time if it has passed in your basket.
It's also shown on your invoice. In terms of transparency, we'll leave you to find better.

Your review is really surprising, at least the content of the review which is totally absurd.
We wish you all the best.
A
Aminata D.
Rating: 5 out of 5
following a purchase from 19/08/2024
Very fast delivery
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stéphane S.
Rating: 5 out of 5
following a purchase from 18/08/2024
At the top
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Patricia P.
Rating: 4 out of 5
following a purchase from 19/08/2024
Pretty good site and easy to order! And I hope the werther's caramelized popcorn will be back on the shelves as they didn't have enough products in stock.
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Miralyne T.
Rating: 5 out of 5
following a purchase from 14/08/2024
Excellent
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David M.
Rating: 5 out of 5
following a purchase from 16/08/2024
Ai top
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serge B.
Rating: 4 out of 5
following a purchase from 12/08/2024
Only 4 stars simply because I've ordered boxes, and a box means a specific container. Whereas here the cans and drinks arrived separately without a box. Otherwise, the order was processed quickly and the products were packaged superbly.
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Response from Pop’s America
Hello,

The description of the boxes is very clear: "The cans are packaged in a cardboard box in Pop's America colors, no specific box."

As we already use a lot of bubble wrap and packing paper on our drinks, it's not possible to add another dedicated carton to put the cans in a box that would fit into another carton.

In ecological terms, this would be inappropriate and totally absurd.
Everything is clearly indicated in the description of the drinks boxes.
T
Thomas G.
Rating: 5 out of 5
following a purchase from 10/08/2024
Very well packed, fast delivery. Thank you very much
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Françoise H.
Rating: 5 out of 5
following a purchase from 13/08/2024
Order received in 48 hours, as usual, very careful packaging. Very satisfied!
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Solène R.
Rating: 5 out of 5
following a purchase from 12/08/2024
Ras
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Naty T.
Rating: 5 out of 5
following a purchase from 11/08/2024
Lots of choices to please everyone! And very responsive customer service!
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Jeremy D.
Rating: 5 out of 5
following a purchase from 11/08/2024
Very satisfied with my "anti gaspi" box. A great variety of products. Can't wait to order again.
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Julia W.
Rating: 2 out of 5
following a purchase from 01/08/2024
Many products are out of date or almost out of date...
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Response from Pop’s America
Hello,

We have already replied to you by email.
You're mixing up "best before" and "sell by" dates.

On all the boxes you took, there was an error on our part on a dried meat.

All the other products, i.e. around 80 items, all had an expiry date of more than 3 months, except for 3 products ending on 31/08/24, which you received on 02/08/24. That's still one month of consumption on 3 products.
It seems pointless to explain again the US dates and the Chinese dates, which are the date of manufacture and not the best-before date, since our email went unanswered.

For the 3 products which finish at the end of August, hurry up and consume them before they become radioactive on 31/08....
M
Mathilde D.
Rating: 4 out of 5
following a purchase from 06/08/2024
Desirable products but still a bit expensive
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Fatima B.
Rating: 5 out of 5
following a purchase from 09/08/2024
Order received well packaged.
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nadia C.
Rating: 5 out of 5
following a purchase from 12/08/2024
Ordered the day before and received the next day. Relish sauce for hot dog tried the same evening, we loved it, this sauce is tasty. I reordered 3 jars the next day. Thank you pop's America . I highly recommend the site.
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Raphaël J.
Rating: 5 out of 5
following a purchase from 09/08/2024
Fast, efficient and great quality products. Highly recommend!
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Valérie G.
Rating: 5 out of 5
following a purchase from 10/08/2024
Order arrived quickly and perfectly packaged. It's perfect!
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