Customer reviews of Pop’s America

Good evening,

Thank you for your feedback.

The Fanta and Coca cans have no impact before dispatch. It is highly likely that the can received a shock during transport, and depending on the violence of the shock during transport, a can may take a big impact on the sorting line. Unfortunately, there is no such thing as 0 risk with fragile products.

Normally, however, there's no penalty, given that the product is intended for consumption.

Thanks again for your order.

Hello,

Thank you for your feedback.
We are sorry that you encountered a problem with the delivery person during your delivery.
Unfortunately we are dependent on the delivery of your parcel and can only report the problem to the GLS company for this home delivery with the latter. Please do not hesitate to let us know the details of your problem, as this is how transport companies can improve their services, thanks to your very important customer feedback.

If you place a new order, try delivery with Mondial Relay or Chronopost, the result may be of better quality, bearing in mind that the problem is often human. (Delivery person)

Thank you for your order, have a nice weekend.

Good evening,

Thank you for your feedback, but the product date is displayed 3x before your purchase:
Before entering the product file, in the product file and also on your invoice.

All minimum durability dates are displayed on the 1500 items.

We suggest you take a good look at the product sheet before you buy, as it's very visible.

Thank you for your interest.

Good evening,

We are very surprised by your message.

We've sold a lot of spreads, especially the newly produced Bounty, and we've never had a single problem.

They are all stored and displayed in the same way and are part of the same batches.
It's hard to understand how 2 out of 4 jars could taste different.

We tested the 2 today that come from the same production batches and we can't see any problem. What's more, the products are sealed with a film that prevents them from taking in air even if a lid is opened.

Please email [email protected] to discuss this problem.

Hello,

Sorry to come back to your opinion, but it's not written at the end of the descriptions but in the short description visible on mobile or pc from the start.

If you haven't read the description, we have nothing to do with it. It's indicated in black and white in italics, so that you'll be aware of it as soon as you consult the file. It's specified on each file concerned.

And once again, we'd like to stress that we don't sell collectors' items, but food for consumption.

In fact, you'll find that all the sites offering cans, like us, have reported problems with shocked cans, which is only to be expected since they travel the world by plane, boat or truck, and then leave again and again by parcel post, suffering multiple shocks.

By the way, we replied by email (to your aggressive email) with all the explanations you didn't take the time to give us.
We've also offered to call you, but no reply yet.

We could have tried to find a solution to your problem by talking to you...

Please note that you can return the parcel if it does not suit you within 14 days.

Thank you for your feedback. Concerning the charges for Dom-Tom, they have been multiplied by 2 for several months: Diesel surcharge, and volumetric weight now and no longer the actual weight. We apply the no-gain rate.
This is a service we offer for the French overseas departments and territories, where few sites (in all fields) continue to do so.