Customer reviews of Pop’s America

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 572 published reviews

Summary of reviews

Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.

Reviews 2, 4 and 5 stars

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Elisa B.
Rating: 5 out of 5
following a purchase from 18/06/2022
Super fast and impeccable package
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Stéphanie A.
Rating: 4 out of 5
following a purchase from 21/08/2022
Second order and not disappointed. The product reviews are very helpful in my choice. There are certain products for which we are faithful and others being a discovery.
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KANT A.
Rating: 4 out of 5
following a purchase from 24/07/2022
....
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Laetitia R.
Rating: 5 out of 5
following a purchase from 19/08/2022
Clear and very practical, very satisfied with my order.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 29/06/2022
Very fast delivery with an extra gift in my order :-) Everything was perfect and I would order from this site again!
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Olivier G.
Rating: 5 out of 5
following a purchase from 07/07/2022
Fast shipping, neat packaging!
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Franck D.
Rating: 5 out of 5
following a purchase from 15/08/2022
Fast and efficient - a perfect word
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Delphine B.
Rating: 5 out of 5
following a purchase from 20/08/2022
Order received very quickly, very pleasant customer service. This was my first order with them but definitely not my last!!!! I highly recommend them!!!
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Ivette R.
Rating: 5 out of 5
following a purchase from 07/07/2022
Fast delivery, great product selection!
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NATHALIE C.
Rating: 5 out of 5
following a purchase from 07/05/2022
Perfect
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ROBERT P.
Rating: 5 out of 5
following a purchase from 09/08/2022
FINALLY THE RIGHT PRODUCT FROM AMERICA
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Swen L.
Rating: 5 out of 5
following a purchase from 19/08/2022
Perfect!
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IngridNewt I.
Rating: 5 out of 5
following a purchase from 24/05/2022
Fast delivery and great item Thank you very much
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Erwann K.
Rating: 5 out of 5
following a purchase from 16/07/2022
Order prepared and delivered quickly, products good and as described. Responsive customer service.
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Nellyo N.
Rating: 5 out of 5
following a purchase from 22/08/2022
Perfect received on time nothing broken and even a small bag as a gift for the order
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PAULINE H.
Rating: 5 out of 5
following a purchase from 15/08/2022
very clear - pleasant navigation should offer even more products
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Vincent K.
Rating: 5 out of 5
following a purchase from 20/08/2022
Great products and same day shipping!
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Tanguy L.
Rating: 5 out of 5
following a purchase from 17/08/2022
Order processed quickly and fast delivery I recommend
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Xavier L.
Rating: 5 out of 5
following a purchase from 18/08/2022
I received my order as planned in 24 hours, nothing to say, everything is there.
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Laetitia R.
Rating: 5 out of 5
following a purchase from 19/08/2022
Fast and efficient, product conforms to my order.
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Dina Z.
Rating: 4 out of 5
following a purchase from 16/08/2022
Overall note I am satisfied with my purchase but big problem and disappointment in my order there were resee's big cup pretzel and I received a simple reese's original big cup very disappointed because I wanted to taste them at all costs...
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Response from Pop’s America
Hello, First of all thank you for your order and this feedback. We haven't found any trace of complaint in emails or customer service regarding this error. There may be an error on our part. Could you please send us a photo of the product received to [email protected]? Please do not hesitate to contact us, our support is available 7 days a week for all complaints. We look forward to hearing from you.
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Delphine D.
Rating: 5 out of 5
following a purchase from 15/08/2022
Bonjour jai reçue ma commande très rapidement, un vrai plaisir je recommanderais et un service tchat très a l'écoute par rapport à ma question un grand merci
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Gwen P.
Rating: 5 out of 5
following a purchase from 15/08/2022
Very well packaged and received very quickly. I can't say what the cans taste like, but I don't drink them.
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Veasna K.
Rating: 5 out of 5
following a purchase from 08/08/2022
Well packaged, fast delivery, adhesive open on one side of the package, perhaps the carrier.
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dimitri G.
Rating: 4 out of 5
following a purchase from 07/08/2022
Happy with my order except that I had ordered a jalapeno cheese sauce and a habanero cheese sauce but I got 2 jalapeno cheeses. Disappointed because I can't taste the habanero cheese, but apart from that you're top notch. I'll recommend it and hope there are no mistakes next time.
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Response from Pop’s America
Hello, thank you for your feedback. We're sorry to hear that there was an error in your order. However, we don't understand why you didn't try to contact us. We have a chat on the site open 7 days a week, a phone line where we also answer 7 days a week and a contact form available 24 hours a day. We apologize for any errors we may have made, but we always correct them as soon as they are reported. It's never too late, you can send us a photo of the products you've received on [email protected] and we'll do what's necessary to rectify the error. Thank you for your understanding. (After checking, we would like to receive the photos, as we do have the scanned product sent, which is very strange).
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Amy S.
Rating: 5 out of 5
following a purchase from 06/08/2022
Nothing damaged Nothing forgotten
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Jeremy H.
Rating: 5 out of 5
following a purchase from 05/08/2022
I received my parcel very well except for the can which was a little damaged. It's a pity because I'm doing the collection but it's not serious.
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Response from Pop’s America
Hello, Thank you for your feedback, we're very sorry if some of the cans were a little dented. We do our utmost to protect them with special bubble wrap, but it sometimes happens during transport that this is not enough. We are continuing to look for the best solution without this also impacting the price of the cans, as packaging is constantly increasing. Thank you for your understanding and your confidence.
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Sandrine H.
Rating: 5 out of 5
following a purchase from 11/08/2022
Fast and accurate shipping
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Naty T.
Rating: 5 out of 5
following a purchase from 06/08/2022
Fast shipping and great products!
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ROBERT P.
Rating: 5 out of 5
following a purchase from 09/08/2022
EXCELLENT WORK WELL DONE
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Alex C.
Rating: 5 out of 5
following a purchase from 02/08/2022
The product is no longer available ahahha
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elise G.
Rating: 5 out of 5
following a purchase from 03/08/2022
Super ras
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Lydie C.
Rating: 5 out of 5
following a purchase from 02/08/2022
Responsive team, product rupture, contacted me to offer a replacement, very fast and careful shipment. And the products are top-notch.
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Bernard D.
Rating: 5 out of 5
following a purchase from 03/08/2022
Very fast shipping
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Sandie E.
Rating: 5 out of 5
following a purchase from 03/08/2022
The site is easy to navigate, and shipments are very neat and fast.
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Antony G.
Rating: 5 out of 5
following a purchase from 05/08/2022
Nickel
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Jerome L.
Rating: 5 out of 5
following a purchase from 03/08/2022
Super happy with my order of monster delivery before the scheduled date top service nickel I recommend
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Etienne S.
Rating: 5 out of 5
following a purchase from 30/07/2022
Send very carefully no problem
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Ingrid B.
Rating: 5 out of 5
following a purchase from 03/08/2022
Great value for money.
Very fast and accurate delivery :)
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christine S.
Rating: 4 out of 5
following a purchase from 31/07/2022
Bobs produced but too many unavailable
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Response from Pop’s America
Hello, thank you for your feedback. We have 1200 references on the site, and currently 128 references are unavailable because they are either not produced at the moment, or the products are being restocked, which makes 8% unavailable, which is very very low. Do you have a particular product you'd like to have that wasn't available?