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L
Rating: 4 out of 5
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Customer reviews of Pop’s America
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 572 published reviews
Summary of reviews
Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.
4 star reviews
Reset filtersL
Rating: 4 out of 5
Hello, good products but the number was not correct. Ordered 30 Butterfinger but received only 29. Already sent an email to report it but no response from them.
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M
Rating: 4 out of 5
The products are correct, but the carrier needs to be reviewed.
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K
Rating: 4 out of 5
Easy to navigate website, had a chance to order exactly what I wanted and missed from the US - Snyder's Pretzels with Jalapeño and Buffalo spices! Yummy! The only downside was Mondial Relay shipping, once it the parcel got into Barcelona it got stuck somewhere for over 3 weeks! It eventually arrived to me in Menorca over a month later. Other than that the product is good and I recommend this site.
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F
Rating: 4 out of 5
Perfect package, delivered on time
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J
Rating: 4 out of 5
I ordered mini packs of cereal, the problem is they go until September 2026.
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N
Rating: 4 out of 5
Delivered very quickly the ordered products, too bad to be limited by expirations!
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A
Rating: 4 out of 5
Excellent but it's a shame that the shipping costs are so high
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R
Rating: 4 out of 5
Great discovery arrived very quickly accommodating and available team just one mistake on a product I'm waiting for the team's response. I recommend 100% to rediscover the taste of the users
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P
Rating: 4 out of 5
Different and original aperitif
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J
Rating: 4 out of 5
Some of the items arrived damaged. Otherwise, no worries.
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P
Rating: 4 out of 5
Very unfortunate that it is so often out of stock on jell'o pudding free products
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M
Rating: 4 out of 5
always very good, I have always had good products, I really love this site. The only problem is the communication with customer service. I had an error in my order, I had ordered pink Lemonade chewing gums and I received plain Bubblegum chewing gums. I called several times, left messages and sent emails, but I never got a response.
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S
Rating: 4 out of 5
Package in good condition, although I hoped to receive it before the arrival of the New Year.
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Y
Rating: 4 out of 5
Package well wrapped in bubble wrap, corresponds perfectly to what I ordered thank you very much.
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E
Rating: 4 out of 5
Serious seller. Package received on time and great packaging for the products.
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S
Rating: 4 out of 5
Super. Great variety. Packed with care. All accounted for. Only downside, jelly beans were mixed together regardless of their flavour, leading to exclusion of friend with allergies...
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P
Rating: 4 out of 5
OK
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M
Rating: 4 out of 5
One of my favorite sites to find US products!
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M
Rating: 4 out of 5
Everything was perfect, but there was a small dead insect in the box...
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T
Rating: 4 out of 5
very good product and the products are beautiful and well delivered it is a good site
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F
Rating: 4 out of 5
Good products but shipping costs too high in relay.
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Response from Pop’s America
Hello,
Thank you for your feedback.
The shipping costs are high in relay point when you order heavy items.
In your case 20 cans, that's more than 10Kg. Yes, 10€ for shipping may seem high, but your package wasn't 500g, the carrier charges by weight.
Do the test at the post office, and you'll see the price you pay for 1Kg and for 10Kg, it will triple or quadruple.
But in your case, it was free because you used a promotional code that reduced your bill by more than 10€,
Thank you for your feedback.
The shipping costs are high in relay point when you order heavy items.
In your case 20 cans, that's more than 10Kg. Yes, 10€ for shipping may seem high, but your package wasn't 500g, the carrier charges by weight.
Do the test at the post office, and you'll see the price you pay for 1Kg and for 10Kg, it will triple or quadruple.
But in your case, it was free because you used a promotional code that reduced your bill by more than 10€,
E
Rating: 4 out of 5
Good evening, just a small comment on the purchase of my box, I thought the items were in a cardboard box.
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C
Rating: 4 out of 5
Order received in perfect condition which is rare I was able to buy 19types of premium drinks and very few in this condition only regret, there are not enough kind of premium in this shop
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B
Rating: 4 out of 5
corresponds to my order (although the photo is slightly misleading the boxes are really small in real compared to the photo on the site in short there is choice and fast delivery I thank you and I highly recommend
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Response from Pop’s America
Hello,
Thank you for your feedback.
The box shows the number of candies on the picture, the weight of 42g is also indicated.
We put the photo of the product coming from the brand, we try to put all the information so that you are not surprised on this type of article.
Thank you for your feedback.
The box shows the number of candies on the picture, the weight of 42g is also indicated.
We put the photo of the product coming from the brand, we try to put all the information so that you are not surprised on this type of article.
B
Rating: 4 out of 5
Very good just one can that exploded even with its packaging it's a shame
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B
Rating: 4 out of 5
thank you, very happy with my order.
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M
Rating: 4 out of 5
Always perfect service and fast delivery. The only downside is that many products are out of stock.
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P
Rating: 4 out of 5
Wide choice of original products, reasonable prices. The only downside is that the American licorice is tasteless. For the rest, nothing to say
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C
Rating: 4 out of 5
I love ordering your Halloween candies, they are not available in France. Thank you for doing the same for Christmas candies and chocolate.
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T
Rating: 4 out of 5
First order, absolutely not disappointed, I ordered 2 cans of redbull, received relatively quickly and very protected so the cans are nickel. Unfortunately a little expensive, but that's understandable.
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T
Rating: 4 out of 5
Lots of choice, it's great, and fast delivery!
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S
Rating: 4 out of 5
Hello, I received my order, the only problem was that the tin arrived damaged because the other products were well wrapped in plastic film with bubble except for this one (but it's a detail). The main thing was the other items.
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J
Rating: 4 out of 5
Interesting to know, but very, very expensive for such products.
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A
Rating: 4 out of 5
The products are good but a bit expensive
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E
Rating: 4 out of 5
Site a little outdated but top order and super fast delivery, very (too?) well packaged!
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Response from Pop’s America
Hello,
Thank you for your feedback, we like our site, as do all our customers :)
For the extra packaging, you can always send glass jars with little or no protection, it could indeed limit the "Too much", not sure you would be satisfied to open a package full of glass pieces.
Let us know the next time you order, we'll use a few to test :)
All the best.
Thank you for your feedback, we like our site, as do all our customers :)
For the extra packaging, you can always send glass jars with little or no protection, it could indeed limit the "Too much", not sure you would be satisfied to open a package full of glass pieces.
Let us know the next time you order, we'll use a few to test :)
All the best.
N
Rating: 4 out of 5
Order top
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P
Rating: 4 out of 5
Pretty good site and easy to order! And I hope the werther's caramelized popcorn will be back on the shelves as they didn't have enough products in stock.
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S
Rating: 4 out of 5
Only 4 stars simply because I've ordered boxes, and a box means a specific container. Whereas here the cans and drinks arrived separately without a box. Otherwise, the order was processed quickly and the products were packaged superbly.
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Response from Pop’s America
Hello,
The description of the boxes is very clear: "The cans are packaged in a cardboard box in Pop's America colors, no specific box."
As we already use a lot of bubble wrap and packing paper on our drinks, it's not possible to add another dedicated carton to put the cans in a box that would fit into another carton.
In ecological terms, this would be inappropriate and totally absurd.
Everything is clearly indicated in the description of the drinks boxes.
The description of the boxes is very clear: "The cans are packaged in a cardboard box in Pop's America colors, no specific box."
As we already use a lot of bubble wrap and packing paper on our drinks, it's not possible to add another dedicated carton to put the cans in a box that would fit into another carton.
In ecological terms, this would be inappropriate and totally absurd.
Everything is clearly indicated in the description of the drinks boxes.
M
Rating: 4 out of 5
Desirable products but still a bit expensive
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