Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.
Great! Several different products, different tastes, sweet and dirty I recommend
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STEVEN D.
Rating: 4 out of 5
following a purchase from 14/09/2022
Good site and super fast delivery but some products a bit expensive
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Mégane N.
Rating: 4 out of 5
following a purchase from 05/09/2022
Nickel a little disappointed I had not realized the size but that's my fault the weights were written on the site
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Louis A.
Rating: 4 out of 5
following a purchase from 23/08/2022
Impec, a little downside for the cost of delivery, which is more expensive than a can, but that's not really a problem.
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Response from Pop’s America
Thank you for your feedback,
Thank you for your feedback, it's a pity, you could almost have picked up the order at our warehouse which is located 10 minutes from your home, pick up is free ^_^.
See you soon.
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Hassen B.
Rating: 4 out of 5
following a purchase from 10/08/2022
Apart from the fact that the parcel was not delivered to the desired location, it was a good experience.
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Hassen B.
Rating: 4 out of 5
following a purchase from 10/08/2022
Apart from the fact that the parcel was not delivered to the desired location, it was a good experience.
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Kirilline N.
Rating: 4 out of 5
following a purchase from 18/08/2022
Impeccable customer service!
Small point to improve, highlight that some things are with risk of knocks.
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Kirilline N.
Rating: 4 out of 5
following a purchase from 18/08/2022
Impeccable customer service!
Small point to improve, highlight that some things are with risk of knocks.
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NATHALIE P.
Rating: 4 out of 5
following a purchase from 19/08/2022
very good product some are a bit expensive very well packaged thank you
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michael P.
Rating: 4 out of 5
following a purchase from 20/08/2022
Fast delivery
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Stéphanie A.
Rating: 4 out of 5
following a purchase from 21/08/2022
Second order and not disappointed. The product reviews are very helpful in my choice. There are certain products for which we are faithful and others being a discovery.
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KANT A.
Rating: 4 out of 5
following a purchase from 24/07/2022
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Dina Z.
Rating: 4 out of 5
following a purchase from 16/08/2022
Overall note I am satisfied with my purchase but big problem and disappointment in my order there were resee's big cup pretzel and I received a simple reese's original big cup very disappointed because I wanted to taste them at all costs...
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Response from Pop’s America
Hello, First of all thank you for your order and this feedback. We haven't found any trace of complaint in emails or customer service regarding this error. There may be an error on our part. Could you please send us a photo of the product received to [email protected]? Please do not hesitate to contact us, our support is available 7 days a week for all complaints. We look forward to hearing from you.
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dimitri G.
Rating: 4 out of 5
following a purchase from 07/08/2022
Happy with my order except that I had ordered a jalapeno cheese sauce and a habanero cheese sauce but I got 2 jalapeno cheeses. Disappointed because I can't taste the habanero cheese, but apart from that you're top notch. I'll recommend it and hope there are no mistakes next time.
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Response from Pop’s America
Hello, thank you for your feedback. We're sorry to hear that there was an error in your order. However, we don't understand why you didn't try to contact us. We have a chat on the site open 7 days a week, a phone line where we also answer 7 days a week and a contact form available 24 hours a day. We apologize for any errors we may have made, but we always correct them as soon as they are reported. It's never too late, you can send us a photo of the products you've received on [email protected] and we'll do what's necessary to rectify the error. Thank you for your understanding. (After checking, we would like to receive the photos, as we do have the scanned product sent, which is very strange).
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christine S.
Rating: 4 out of 5
following a purchase from 31/07/2022
Bobs produced but too many unavailable
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Response from Pop’s America
Hello, thank you for your feedback. We have 1200 references on the site, and currently 128 references are unavailable because they are either not produced at the moment, or the products are being restocked, which makes 8% unavailable, which is very very low. Do you have a particular product you'd like to have that wasn't available?
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Stéphanie A.
Rating: 4 out of 5
following a purchase from 28/07/2022
The site is really very attractive and the products very varied. At first, I was a bit worried that it was a site where you order but never receive it 🤣. What almost happened....Customer service, despite a little hiccup at the start as I was quite annoyed with the delivery service that couldn't deliver, was top notch and managed this incident. Dissatisfied with the delivery, which was not their fault, but satisfied with the way Pop's America handled the problem so that I could be delivered. The package was great! I loved the presentation of the personalized box. Serious site and responsive customer service
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Response from Pop’s America
Hello, Thank you for your comprehensive feedback. Gls will have turned our heads on this order, it's rare but sometimes it happens but thanks to your collaboration we managed to get the parcel to you after 3 attempts. Thanks again for your understanding.
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Frederic B.
Rating: 4 out of 5
following a purchase from 11/07/2022
Very good overall, good follow-up by the order pickers, nothing to complain about.
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Mikael P.
Rating: 4 out of 5
following a purchase from 26/06/2022
Exactly what was requested, it would have been nice to know the optimal packaging when buying in large quantities otherwise nothing to complain about!
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Mickael B.
Rating: 4 out of 5
following a purchase from 13/06/2022
Excellent selection of American products! Ideal for the homesick! Keep up the good work!
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Chloé T.
Rating: 4 out of 5
following a purchase from 27/05/2022
Super good
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Marine F.
Rating: 4 out of 5
following a purchase from 24/05/2022
The site is fairly comprehensive and easy to find. However, some products are missing (such as Hershey's varieties, for example).
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Response from Pop’s America
Thank you for your feedback. Don't hesitate to let us know about any products you'd like to see on the site. We currently carry 34 Hershey's brand products. With summer approaching, we're limiting stocks of chocolate-based products with the heat, but it will be a pleasure to expand our range according to your feedback. We look forward to hearing from you.
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Edgard H.
Rating: 4 out of 5
following a purchase from 03/05/2022
Perhaps a little more choice: cheetos in particular
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Response from Pop’s America
Hello, thank you for your feedback. We currently offer 25 references of Cheetos, a lot of stock to come in the next few days, however the catalog in terms of references of Cheetos will not increase any more because many references of Cheetos USA are and will be prohibited in Europe. 25 references is already quite a lot. New references dedicated to the European zone will arrive during the year. Come back within 10 days and you'll find Flamin Hot, Crunchy and Jalapeno in stock. Thank you for your patience.
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Athanase B.
Rating: 4 out of 5
following a purchase from 02/05/2022
Fast delivery, good products...
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Hervé S.
Rating: 4 out of 5
following a purchase from 30/03/2022
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Anaïs P.
Rating: 4 out of 5
following a purchase from 25/03/2022
Ergonomic website and fast shipping
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Ludovic D.
Rating: 4 out of 5
following a purchase from 26/02/2022
Fast and careful delivery...
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Angela M.
Rating: 4 out of 5
following a purchase from 21/02/2022
Order taken care of immediately and fast delivery! No complaints
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Célia P.
Rating: 4 out of 5
following a purchase from 15/02/2022
Very good product, very positive point fast delivery
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