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S
Rating: 5 out of 5
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 780 published reviews
Summary of reviews
The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.
Reviews 1, 2, 4 and 5 stars
Reset filtersR
Rating: 5 out of 5
A person who is attentive and friendly, may they not change anything.
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L
Rating: 2 out of 5
The skis were in very bad condition, with numerous holes on the sides and even a missing metal part on the top of one of them. When we reported it, the first seller replied that it was normal because we hadn't taken a pack expensive enough, which, according to him, justified having poor quality skis... Fortunately, another seller, much kinder, took the time to explain to us why the equipment was in this state. However, no solution was proposed to replace it. Moreover, the shoes were also very damaged: both straps were half torn, making them difficult to close, and the tongues at the front and back of the shoes, which normally allow you to put them on and hold them, were missing.
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Response from Precision Ski Rent
Hello,
We are sincerely sorry to learn that your experience did not meet your expectations.
Regarding the equipment, our teams do their utmost to offer equipment suitable for each practice. This should in no way impact the quality of your experience.
We are also surprised by the problem encountered with the bindings and the shoes. Please know that we remain available throughout your stay to quickly exchange equipment in case of discomfort or technical issues.
We regret not being able to provide you with a satisfactory solution at the time and take your feedback into account to improve our service.
We hope to have the opportunity to offer you a better experience during your next stay.
Best regards,
The Precision Ski Rent team
We are sincerely sorry to learn that your experience did not meet your expectations.
Regarding the equipment, our teams do their utmost to offer equipment suitable for each practice. This should in no way impact the quality of your experience.
We are also surprised by the problem encountered with the bindings and the shoes. Please know that we remain available throughout your stay to quickly exchange equipment in case of discomfort or technical issues.
We regret not being able to provide you with a satisfactory solution at the time and take your feedback into account to improve our service.
We hope to have the opportunity to offer you a better experience during your next stay.
Best regards,
The Precision Ski Rent team
M
Rating: 5 out of 5
Very good agency and always pleasant and attentive staff. We go back there every year.
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G
Rating: 5 out of 5
Top
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P
Rating: 1 out of 5
Very simple
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Response from Precision Ski Rent
Hello,
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. Please feel free to tell us more about the areas for improvement, as this would help us understand better and progress.
We hope to have the opportunity to provide you with a better experience on your next visit.
Best regards,
The Precision Ski Rent team
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. Please feel free to tell us more about the areas for improvement, as this would help us understand better and progress.
We hope to have the opportunity to provide you with a better experience on your next visit.
Best regards,
The Precision Ski Rent team
A
Rating: 5 out of 5
Nothing to say, very competitive prices, good availability, efficient service
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V
Rating: 5 out of 5
Type of skis in accordance with the rental. Interesting prices. Friendly staff. I recommend.
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M
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Store location, ease of booking, prices, and staff welcome, everything was really perfect, I will choose Precision Ski again for my next bookings!
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K
Rating: 5 out of 5
The website was great and very easy to use.
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C
Rating: 5 out of 5
Quality equipment and top team!
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R
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Everything went very well, attentive interlocutor, meticulous and very good advice. I will come back without hesitation.
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B
Rating: 5 out of 5
Excellent
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D
Rating: 5 out of 5
Very good welcome, quick service following online reservation. Young and dynamic team. Good equipment
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P
Rating: 5 out of 5
Very good
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'
Rating: 5 out of 5
EXCELLENT WELCOME AND ADVICE
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P
Rating: 5 out of 5
used this shop for many years, great staff and good equipment
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E
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
Everything was fine.
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A
Rating: 5 out of 5
Good material
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A
Rating: 5 out of 5
Great service Thank you
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J
Rating: 5 out of 5
Very good equipment and attentive staff. Thank you
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J
Rating: 2 out of 5
The reviews made me cancel my reservation
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Response from Precision Ski Rent
Thank you for your message.
We’re sorry to hear that the reviews led you to cancel your reservation. We understand that reviews play an important role in your decision-making process.
However, we would like to emphasize that we strive every day to provide our customers with the best possible service and high-quality equipment. Many of our customers are satisfied with their experience in our stores.
We hope to welcome you in the future and provide you with a positive experience.
Best regards,
The Precision Ski Team
We’re sorry to hear that the reviews led you to cancel your reservation. We understand that reviews play an important role in your decision-making process.
However, we would like to emphasize that we strive every day to provide our customers with the best possible service and high-quality equipment. Many of our customers are satisfied with their experience in our stores.
We hope to welcome you in the future and provide you with a positive experience.
Best regards,
The Precision Ski Team
F
Rating: 5 out of 5
Very good
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Y
Rating: 2 out of 5
Very good team on site unfortunately for them the choice of equipment is limited and especially very worn out
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Response from Precision Ski Rent
Hello Yann,
Thank you for taking the time to share your feedback. We are glad that you appreciated our team. Regarding the equipment, we take your comments very seriously and are constantly working to improve our offering. Please feel free to reach out to us with any suggestions.
Best regards,
The Precision Ski Rent team
Thank you for taking the time to share your feedback. We are glad that you appreciated our team. Regarding the equipment, we take your comments very seriously and are constantly working to improve our offering. Please feel free to reach out to us with any suggestions.
Best regards,
The Precision Ski Rent team
L
Rating: 5 out of 5
Great!
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D
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Fast, efficient, and friendly. I recommend.
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J
Rating: 5 out of 5
Excellent welcome and equipment matching expectations
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R
Rating: 5 out of 5
Very professional and attentive
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J
Rating: 5 out of 5
We rented our equipment from Precision Ski Jackie Sports - Valmeinier 1800 on recommendation and are really very happy with this address, the staff is top-notch, a little extra is that we can leave the gear with them at night, a plus for us. In short, next vacation in VALMEINIER rental at Jackie
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M
Rating: 5 out of 5
very easy and convenient
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B
Rating: 5 out of 5
Top
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V
Rating: 5 out of 5
Hello, Thank you very much for your message. Yes, I was very satisfied with my experience. The skis were excellent - really pleasant to use and perfectly suited to my needs. Thank you again for your attentive service. Best regards, Violetta
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F
Rating: 5 out of 5
Brilliant shop in a very convenient location. Very helpful staff. Thank you!
M
Rating: 5 out of 5
Listening, excellent advice... they are very professional
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G
Rating: 5 out of 5
Ras
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J
Rating: 5 out of 5
Top