Customer reviews of Precision Ski Rent

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 7 780 published reviews
5 6 726 86% 4 842 11% 3 109 1% 2 53 1% 1 50 1%

Summary of reviews

The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.

Reviews 1, 2, 4 and 5 stars

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C
CELINE R.
Rating: 5 out of 5
following a purchase from 26/11/2025
A friendly team and top-notch equipment!
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Maxence L.
Rating: 5 out of 5
following a purchase from 26/12/2025
Great guys
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ANTHONY H.
Rating: 5 out of 5
following a purchase from 09/01/2026
very effective and friendly
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Caroline B.
Rating: 1 out of 5
following a purchase from 04/11/2025
Very disappointed with the customer service. Skis not satisfactory, returned and staff offered to wax and sharpen - we nt back the next day to collect and store was closed. Forced to hire more skis from another shop. Promised full refund by staff in shop however head office refused refund and avoided further correspondence.
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Katia M.
Rating: 4 out of 5
following a purchase from 10/01/2026
very good
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Stephanie C.
Rating: 5 out of 5
following a purchase from 02/11/2025
At the top
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Florent D.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very good
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Fanny K.
Rating: 4 out of 5
following a purchase from 16/02/2026
Top staff but unfortunately on a last minute reservation, the equipment was marked available on your site but the shop had nothing left to equip us.
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Nigel H.
Rating: 5 out of 5
following a purchase from 26/11/2025
Great service, friendly staff and good equipment. Shop gets extremely busy at peak times with crazy queuing well out of the door.
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Jim V.
Rating: 5 out of 5
following a purchase from 01/02/2026
Friendly staff and decent equipment.
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DELPHINE V.
Rating: 5 out of 5
following a purchase from 29/01/2026
Always a great welcome and a top team! We recommend this address in Val Claret center
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Jean Francois W.
Rating: 5 out of 5
following a purchase from 23/11/2025
Ok
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debbie M.
Rating: 5 out of 5
following a purchase from 20/01/2026
Easy process, great staff and good quality equipment. Very close to the main lifts only downside is they don’t have lockers to use but they did let us leave equipment in the shop overnight
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NATHALIE R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good
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Ania D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good service
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Alexandra F.
Rating: 5 out of 5
following a purchase from 04/02/2026
Friendly, competent team, perfect for starting a vacation in complete serenity. I highly recommend.
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Nel B.
Rating: 5 out of 5
following a purchase from 21/12/2025
Friendly staff and great ski equipment
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Margaux M.
Rating: 5 out of 5
following a purchase from 08/11/2025
Very attentive and caring with our two young children!
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Alice F.
Rating: 5 out of 5
following a purchase from 25/12/2025
Very good welcome, we arrived, there were few people, the staff took their time to find out what would suit us best. I was able to try on 3 pairs of shoes. Our 3 sizes were taken so that there would be no size error. Welcoming store. In short, we recommend!
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Juliette C.
Rating: 1 out of 5
following a purchase from 04/02/2026
2-hour wait to retrieve the equipment
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Response from Precision Ski Rent
Hello Juliette,

Thank you for sharing your feedback. We are sorry to hear that you experienced a prolonged wait time to retrieve your equipment. The period of your visit coincided with school holidays, a particularly busy time in the resort, which can unfortunately lead to a bit more waiting.

Your feedback is valuable and will help us improve our organization. We hope to have the opportunity to welcome you again and provide you with a smoother experience.

Best regards,
The Precision Ski Rent team
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M.J.P. G.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very good material and quick service.
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Lysa C.
Rating: 5 out of 5
following a purchase from 19/02/2026
Perfect
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Saul N.
Rating: 5 out of 5
following a purchase from 28/11/2025
Great ski shop - situated in the Alparena hotel lobby so perfect if you are staying in the hotel - the team there are always super helpful and available if there are any issues during your ski trip
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christophe B.
Rating: 5 out of 5
following a purchase from 11/01/2026
Top and helpful staff but clearly understaffed.. don't be in a hurry.
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Little R.
Rating: 5 out of 5
following a purchase from 14/02/2026
Thank you
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Laure E.
Rating: 5 out of 5
following a purchase from 17/02/2026
Reservation made hoping that everything will be as good in reality
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Nina Y.
Rating: 4 out of 5
following a purchase from 17/02/2026
Just annoying I couldn't amend the dates online when it suggests you can
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Karine V.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good value for money
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Olivier M.
Rating: 5 out of 5
following a purchase from 12/02/2026
Ease of use of the site. The map to find the store location is very clear. The prices are interesting (I compared several brands before making my choice). And the modification of my package after purchase was possible and easy online.
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Macaulay K.
Rating: 2 out of 5
following a purchase from 15/02/2026
I paid for Premium skis/boots and I got economy skis/boots. It is half term. But I should not be paying Premium price for old low end equipment.
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Response from Precision Ski Rent
Hello Macaulay,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that the equipment you received did not meet your expectations. Your satisfaction is our priority, and we will look into this situation closely. Please feel free to contact us directly to discuss this further.

Best regards,
The Precision Ski Rent Team
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BENJAMIN C.
Rating: 5 out of 5
following a purchase from 05/01/2026
Top
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Philippe A.
Rating: 4 out of 5
following a purchase from 04/02/2026
Very good service and very good welcome
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Christophe R.
Rating: 5 out of 5
following a purchase from 07/01/2026
Top
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Thibaut H.
Rating: 5 out of 5
following a purchase from 04/02/2026
perfect!
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james L.
Rating: 5 out of 5
following a purchase from 30/01/2026
Very helpful and very friendly. Great team and would definitely use again if in Tignes
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Grégory D.
Rating: 5 out of 5
following a purchase from 31/01/2026
That was it. I had to redo it several times but in the end it's okay. Thank you
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Matthijs K.
Rating: 5 out of 5
following a purchase from 24/01/2026
Good service, equipment and price
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Geoffrey M.
Rating: 5 out of 5
following a purchase from 04/02/2026
Ease of booking and quick payment
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Alexandra et Edouard F.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very practical
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Jade K.
Rating: 5 out of 5
following a purchase from 29/01/2026
I highly recommend super experience
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