The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.
Clear disappointment and wrong information when I received the skis. 1st time in 8 years coming several times a year. More than a pity
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Response from Precision Ski Rent
Hello Robert,
Thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Your feedback is invaluable and will help us improve our services. We look forward to welcoming you back and providing you with a completely satisfactory experience.
Yours faithfully
The Precision Ski Rent team
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Christian B.
Rating: 1 out of 5
following a purchase from 11/02/2025
Following a burglary at our home, we had to cut short our stay mid-week and returned the equipment. Precision Ski refused to refund us, arguing that the booking had been made on a platform.
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Response from Precision Ski Rent
Hello Christian,
We are very sorry to hear about your difficult situation. We understand your disappointment regarding the refund. We encourage you to contact our customer service department directly to explore together the options that might be available in this particular case. Your satisfaction is important to us.
Yours sincerely
The Precision Ski Rent team
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Jean-François C.
Rating: 4 out of 5
following a purchase from 11/02/2025
Super, very easy quote for bookings I recommend it to all and on everything there is a good choice of materials and prices are well in line with the quality of materials.
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Response from Precision Ski Rent
Dear Jean-François,
Thank you very much for your positive review and recommendation! We're delighted that you found our site easy to use and that our selection of equipment satisfied you. Your feedback encourages us to continue offering quality services.
Best regards,
The Precision Ski Rent team
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Christophe T.
Rating: 2 out of 5
following a purchase from 13/01/2025
Aesthetic quality of skis very average for a prestige category
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Response from Precision Ski Rent
Hello Christophe,
Thank you for your feedback. We are sorry that the aesthetic quality of the skis did not meet your expectations. Your satisfaction is our priority and we take note of your comments to improve our offer. Please do not hesitate to contact us if you have any further comments.
Best regards,
The Precision Ski Rent team.
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Guillaume D.
Rating: 1 out of 5
following a purchase from 12/01/2025
The site is intuitive and easy to use, but bugs all the time. I placed 2 orders three months apart and had the same problems. Basket not saved or not complete at the time of purchase, display problems or infinite tab loading...
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Stephane C.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good telephone contact
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Response from Precision Ski Rent
Hello Stéphane,
We thank you for your positive feedback and are delighted to hear that you enjoyed our telephone contact. We strive to maintain a high level of service and your satisfaction is our priority. Don't hesitate to come back to us for your next rentals!
Best regards,
The Precision Ski Rent team
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FED
Rating: 4 out of 5
following a purchase from 28/04/2024
Good reception, trouble-free rental and return
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Christophe
Rating: 4 out of 5
following a purchase from 15/04/2024
Always good advice and competitive rates Why go anywhere else? Precisionn is the place to rent your equipment.
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Kiki52
Rating: 4 out of 5
following a purchase from 10/04/2024
Perfect and just what I needed
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Claudia
Rating: 4 out of 5
following a purchase from 27/03/2024
Friendly team, explanations about the skis rented.
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Magali
Rating: 4 out of 5
following a purchase from 23/03/2024
Very well received, super ?????? perfect at the top, it's nice in the store ???? !!!!! The hike, just great ????
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Koala B.
Rating: 4 out of 5
following a purchase from 17/03/2024
Friendly and helpful team, no matter how much you buy.
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nat
Rating: 4 out of 5
following a purchase from 17/03/2024
Reservations on the internet with little waiting time
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Vanessa
Rating: 4 out of 5
following a purchase from 15/03/2024
Good experience for a week's skiing in Valmeinier!
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MomoleS
Rating: 4 out of 5
following a purchase from 14/03/2024
Defective basic ski then perfect change
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Bibiche
Rating: 4 out of 5
following a purchase from 10/03/2024
Good welcome, professionals ready to answer questions. I recommend this place.
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Val
Rating: 4 out of 5
following a purchase from 05/03/2024
Nice welcome and good service
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Sev
Rating: 4 out of 5
following a purchase from 05/03/2024
Précision ski val claret is well located in the resort.store with friendly staff, good advice. one more salesperson is needed when it gets a little crowded. lots of choice of brands and ski clothing.
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Luccio38
Rating: 4 out of 5
following a purchase from 03/03/2024
Very good advice, good choice of equipment
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Céline C.
Rating: 4 out of 5
following a purchase from 02/03/2024
Very friendly staff. Not too much waiting. Top skis
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Sandie S.
Rating: 4 out of 5
following a purchase from 01/03/2024
Overall, a pleasant store in terms of customer service. On the other hand, the equipment rented was a little below the expected quality in terms of wear.
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Octave
Rating: 4 out of 5
following a purchase from 01/03/2024
I had a great week on the resort, with a quality snowboard and boots that could even be changed at my request, free of charge. I even got a big discount on the snowboard rental.
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Alamalhoda
Rating: 4 out of 5
following a purchase from 28/02/2024
Good advice. Very quick return.
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Lausbn
Rating: 4 out of 5
following a purchase from 25/02/2024
Very good advice for buying ski boots!
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JCR
Rating: 4 out of 5
following a purchase from 24/02/2024
Good customer service, pleasant and good advice.
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Naomi G.
Rating: 4 out of 5
following a purchase from 24/02/2024
Everything allright, just a bit off a wait.
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Laudas
Rating: 4 out of 5
following a purchase from 23/02/2024
This store is fabulous!!!!!!!
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Marie
Rating: 4 out of 5
following a purchase from 23/02/2024
Thank you for an amazing week. Very good service
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AnnetteC
Rating: 4 out of 5
following a purchase from 21/02/2024
Very good welcome, happy with the equipment. With the exception of boots that were difficult for my 10 year old son to put on, and we had to come back and change my other son's skis, as he was taking his shoes off - the exchange was made quickly for better equipment.
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David
Rating: 4 out of 5
following a purchase from 20/02/2024
Friendly service and quality equipment
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Julien
Rating: 4 out of 5
following a purchase from 19/02/2024
Well-stocked shelves but lacks a children's section
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bdefranssu
Rating: 4 out of 5
following a purchase from 19/02/2024
Great experience, which we've been repeating for 10 years!
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Philippe
Rating: 4 out of 5
following a purchase from 19/02/2024
Great material and flexible staff.
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T B.
Rating: 2 out of 5
following a purchase from 15/02/2024
Outdated ski & snowboard equipement. Not every sizes available for the shoes.
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Juju
Rating: 4 out of 5
following a purchase from 14/02/2024
This resort is very nice and very pretty, with very good chairlifts. It's quite big and easy to get to. Unfortunately, sometimes the snow on the slopes is icy, which makes skiing harder, and sometimes there's no snow at all, so the slopes are closed.
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Juju
Rating: 4 out of 5
following a purchase from 14/02/2024
This resort is very nice and very pretty, with very good chairlifts. It's quite big and easy to get to. Unfortunately, sometimes the snow on the slopes is icy, which makes skiing harder, and sometimes there's no snow at all, so the slopes are closed.
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Weyland
Rating: 4 out of 5
following a purchase from 13/02/2024
Perfect, fast and excellent communication! Highly recommend! 5??
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Flo
Rating: 4 out of 5
following a purchase from 12/02/2024
File d'attente le matin, mais personnel sympathique.
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Rapha
Rating: 4 out of 5
following a purchase from 11/02/2024
Good welcome. Friendly. Busy day as it was a Saturday, but in a good mood.
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Elodie92
Rating: 4 out of 5
following a purchase from 10/02/2024
Reception and service are top-notch A minor drawback is the circuit, which could be optimized during school vacations.
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