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A
Rating: 5 out of 5
very warm welcome and good advice with children
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 814 published reviews
Summary of reviews
The store consistently delivers a straightforward and user-friendly experience, with a clear, simple, and precise site that makes booking easy and quick. Customers highlight reliable, top-notch equipment and well-prepared gear, along with fast, efficient service and a welcoming, attentive staff that provides helpful advice and friendly assistance. The booking process is described as easy and advantageous, with competitive rates and flexible options, while in-store support is praised for quality equipment, professional staff, and smooth handling of refunds when needed. Overall, the experience is characterized by a smooth reservation flow, dependable equipment, and a warm, helpful team.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super support with Mr. Le Guillou, and top-notch equipment ... thank you!
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T
Rating: 5 out of 5
Excellent quality proximity
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G
Rating: 5 out of 5
Very good.
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L
Rating: 5 out of 5
Very friendly welcome. My special requests have always been received with kindness and served with professionalism. A true personalized service. A big thank you to the team at Tignes Promenade de Toviere.
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S
Rating: 5 out of 5
Great equipment and welcome. Thank you
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S
Rating: 5 out of 5
Very friendly team. The equipment we rented for our 2 teenagers was in very good condition and at a much lower price than the competition.
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A
Rating: 5 out of 5
Welcoming and competent staff.
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L
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Competent person for advice on choosing equipment and shoes. I recommend. Thank you.
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C
Rating: 5 out of 5
Great!
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J
Rating: 5 out of 5
Very well received
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G
Rating: 5 out of 5
Very good welcome and impeccable equipment
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P
Rating: 5 out of 5
Attractive price.
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M
Rating: 5 out of 5
Easy to book online & collect equipment from resort. Good quality equipment & friendly staff. Would recommend & use again.
G
Rating: 2 out of 5
One of the two helmets was not clean, and would loosen with each descent. I didn't use it all week. Overall, the quality of the helmets is mediocre. The equipment is very worn if not outdated. Finally, I have the impression that the range of skis chosen has no impact on the equipment that was given to us. The 2 pairs of shoes were very uncomfortable, undoubtedly outdated as well. In short, I would have preferred to pay more and have decent equipment.
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Response from Precision Ski Rent
Hello,
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations.
We want to reassure you that all of our equipment, including helmets and shoes, is systematically disinfected after each use. Regarding the condition of the equipment, it is regularly checked, although some pieces may show signs of wear due to their rental use.
We understand that comfort and perceived quality may vary from person to person.
We regret that you did not return to the store during your stay. Our team is present to exchange, adjust, or immediately replace the equipment if it does not suit you, in order to ensure the best possible experience.
We take your feedback into account and remain at your disposal if you wish to discuss it further.
Best regards.
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations.
We want to reassure you that all of our equipment, including helmets and shoes, is systematically disinfected after each use. Regarding the condition of the equipment, it is regularly checked, although some pieces may show signs of wear due to their rental use.
We understand that comfort and perceived quality may vary from person to person.
We regret that you did not return to the store during your stay. Our team is present to exchange, adjust, or immediately replace the equipment if it does not suit you, in order to ensure the best possible experience.
We take your feedback into account and remain at your disposal if you wish to discuss it further.
Best regards.
S
Rating: 5 out of 5
Very good.
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E
Rating: 5 out of 5
Super nice and attentive team. Even at the end of the season. Skiing was quite good and competitively priced. Shoes were rather at the end of their life for me but that's okay... I will come back
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Response from Precision Ski Rent
Hello Edward,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that our team met your expectations and that you appreciated our equipment and competitive prices. We also take note of your comment regarding the shoes and will do our best to improve this aspect. We would be happy to welcome you again during your next visit.
Best regards,
The Precision Ski Rent team
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that our team met your expectations and that you appreciated our equipment and competitive prices. We also take note of your comment regarding the shoes and will do our best to improve this aspect. We would be happy to welcome you again during your next visit.
Best regards,
The Precision Ski Rent team
F
Rating: 5 out of 5
Excellence: welcome, advice, equipment, price
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T
Rating: 5 out of 5
Everything went well
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R
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Great value for money
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L
Rating: 5 out of 5
Very well received, very attractive price and good material
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F
Rating: 5 out of 5
Friendly welcome, quick handling of the equipment, all at a competitive price. Thank you
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F
Rating: 5 out of 5
Ok
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S
Rating: 5 out of 5
Excellent service from the guys here. They allowed us to keep our skis and boots in the boot warmer overnight for a small charge.
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J
Rating: 5 out of 5
Perfect home
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K
Rating: 5 out of 5
The team was really friendly, no queues for pick-up/drop-off of hire equipment and excellent service of my snowboard.
J
Rating: 5 out of 5
Great!
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E
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Great value for money and very welcoming staff
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C
Rating: 5 out of 5
Ok
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C
Rating: 5 out of 5
Perfect, fast,
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C
Rating: 5 out of 5
Impeccable
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S
Rating: 5 out of 5
Spot on
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C
Rating: 5 out of 5
Very professional and nice.
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Y
Rating: 5 out of 5
Incredibly helpful staff, great service
G
Rating: 5 out of 5
Easy to use site and interesting prices
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L
Rating: 5 out of 5
Fast and the sellers are good advisors regarding shoes and helmets
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A
Rating: 1 out of 5
A different treatment in-store and after-sales service. Teams that do not respond to me while the in-store teams did everything to help me. I find this unacceptable. Refund me!
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Response from Precision Ski Rent
Hello,
We are sorry to read your feelings regarding your experience.
Following your request, we confirm that the refund has indeed been processed.
However, we regret the lack of communication that you may have perceived from the after-sales service, and we take your feedback into account to improve this point.
We remain at your disposal if needed.
Best regards.
We are sorry to read your feelings regarding your experience.
Following your request, we confirm that the refund has indeed been processed.
However, we regret the lack of communication that you may have perceived from the after-sales service, and we take your feedback into account to improve this point.
We remain at your disposal if needed.
Best regards.