Customer reviews of Precision Ski Rent

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9,6 /10
Overall rating: 9,6 out of 10
Based on 7 780 published reviews

Summary of reviews

The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.

Reviews 1, 2 and 5 stars

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A
Alice G.
Rating: 1 out of 5
following a purchase from 19/03/2026
Paid for the expert package and was given beginner skis, despite trying to ask for advanced skis in the store
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Response from Precision Ski Rent
Hello Alice,

Thank you for taking the time to share your experience. We are sorry to learn that you did not receive the equipment that met your expectations. Your feedback is valuable and will help us improve our service.

Best regards,
The Precision Ski Rent team
D
de branche B.
Rating: 5 out of 5
following a purchase from 02/03/2026
A dynamic and welcoming team, well organized and attentive, which provides the right equipment
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C
colin S.
Rating: 5 out of 5
following a purchase from 03/02/2026
collected the skis as ordered - no issues at all. I had to change a set part way through the week. All done in a couple of minutes , no questions asked. All the staff were very helpful and polite - will use again. My wife benefited from the extra 10% off your clothing & was delighted with her purchase.
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Paul C.
Rating: 5 out of 5
following a purchase from 07/03/2026
Polite and quick service.
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Raphaelle L.
Rating: 5 out of 5
following a purchase from 09/03/2026
Great store for ski rentals! Quality equipment and good service. I recommend.
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Tom N.
Rating: 5 out of 5
following a purchase from 12/03/2026
Very professional team and full of good advice.
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Mustapha B.
Rating: 5 out of 5
following a purchase from 18/03/2026
Excellent
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Steven P.
Rating: 5 out of 5
following a purchase from 18/03/2026
Great skis, great staff, amazing price
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Kerry W.
Rating: 5 out of 5
following a purchase from 11/03/2026
all good
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Sarah D.
Rating: 5 out of 5
following a purchase from 08/03/2026
No complaints :)
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Michel C.
Rating: 5 out of 5
following a purchase from 17/03/2026
SERIOUS SITE I RECOMMEND
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christophe D.
Rating: 5 out of 5
following a purchase from 16/03/2026
Very good. No surprises when taking the equipment.
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Philippe F.
Rating: 5 out of 5
following a purchase from 17/03/2026
Easy and quick
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Annabell R.
Rating: 5 out of 5
following a purchase from 16/03/2026
Everything worked well. There were no problems.
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Virginie C.
Rating: 5 out of 5
following a purchase from 17/03/2026
Quick and simple
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Gareth L.
Rating: 5 out of 5
following a purchase from 17/03/2026
best price I could find by a long way. Happy days. I have spent the money I saved on a new pair of trainers.
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 17/03/2026
Very practical online booking
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Simon B.
Rating: 5 out of 5
following a purchase from 16/03/2026
Used this shop previously and service was excellent. Friendly and helpful staff. Spoke English.
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Elodie S.
Rating: 2 out of 5
following a purchase from 26/11/2025
Mixed experience. The skis were of good quality, but the advice on the shoes was very insufficient. I had to change them after a day due to large blisters, and I was given a similar pair without any questions or attempts to understand the problem. I was in pain again very quickly. It's unfortunate, as poor equipment can really ruin a ski trip. Given the price, the service is not up to par.
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Response from Precision Ski Rent
Hello,

Thank you for your feedback.

We are sorry to hear that your experience regarding the shoes was not satisfactory. Comfort is indeed an essential element to fully enjoy your stay.

When a problem is encountered, our teams are usually available to offer several models and find the most suitable pair. We regret that this was not the case during your visit and that the support was not up to your expectations.

We remind you that we remain available throughout your stay to adjust or replace the equipment at the first signs of discomfort.

Your feedback is valuable and helps us improve the quality of our service.

We hope to have the opportunity to offer you a better experience during your next stay.

Best regards,
The Precision Ski Rent team
M
Michel L.
Rating: 5 out of 5
following a purchase from 16/03/2026
As usual, simple and effective to rent your equipment
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Christophe B.
Rating: 5 out of 5
following a purchase from 16/03/2026
very well
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Quentin P.
Rating: 5 out of 5
following a purchase from 16/03/2026
Top
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Mathieu G.
Rating: 5 out of 5
following a purchase from 16/03/2026
Very good value for money
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william T.
Rating: 5 out of 5
following a purchase from 11/03/2026
Excellent!
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Iulian B.
Rating: 1 out of 5
following a purchase from 11/03/2026
Sorry, but I was there at 8:30 AM on Friday, March 13 to pick up the package, and after 40 minutes of waiting, the shop was still closed, so I decided to rent from an open shop. I expect a refund of the money.
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Response from Precision Ski Rent
Hello,

Thank you for your message and we are sorry for the inconvenience you experienced.

On that day, the shop opening was exceptionally delayed due to an unforeseen situation, which we sincerely apologize for.

As previously discussed with our customer service team, a compensation in the form of a one-day voucher has been offered.

We understand your disappointment and regret that this situation led you to rent elsewhere.

Kind regards,
N
Nicolas F.
Rating: 5 out of 5
following a purchase from 15/03/2026
Very good service.
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Chloe B.
Rating: 5 out of 5
following a purchase from 22/11/2025
Very professional sellers and attentive
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Jamie T.
Rating: 5 out of 5
following a purchase from 05/03/2026
Perfect
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Mathieu O.
Rating: 5 out of 5
following a purchase from 11/03/2026
Great good equipment and attentive technicians
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Sarah C.
Rating: 5 out of 5
following a purchase from 15/03/2026
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René V.
Rating: 5 out of 5
following a purchase from 10/03/2026
A person who is attentive and friendly, may they not change anything.
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Léonore B.
Rating: 2 out of 5
following a purchase from 25/02/2026
The skis were in very bad condition, with numerous holes on the sides and even a missing metal part on the top of one of them. When we reported it, the first seller replied that it was normal because we hadn't taken a pack expensive enough, which, according to him, justified having poor quality skis... Fortunately, another seller, much kinder, took the time to explain to us why the equipment was in this state. However, no solution was proposed to replace it. Moreover, the shoes were also very damaged: both straps were half torn, making them difficult to close, and the tongues at the front and back of the shoes, which normally allow you to put them on and hold them, were missing.
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Response from Precision Ski Rent
Hello,

We are sincerely sorry to learn that your experience did not meet your expectations.

Regarding the equipment, our teams do their utmost to offer equipment suitable for each practice. This should in no way impact the quality of your experience.

We are also surprised by the problem encountered with the bindings and the shoes. Please know that we remain available throughout your stay to quickly exchange equipment in case of discomfort or technical issues.

We regret not being able to provide you with a satisfactory solution at the time and take your feedback into account to improve our service.

We hope to have the opportunity to offer you a better experience during your next stay.

Best regards,
The Precision Ski Rent team
M
Macécilia M.
Rating: 5 out of 5
following a purchase from 15/03/2026
Very good agency and always pleasant and attentive staff. We go back there every year.
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Grégoire D.
Rating: 5 out of 5
following a purchase from 15/03/2026
Top
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philippe L.
Rating: 1 out of 5
following a purchase from 15/03/2026
Very simple
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Response from Precision Ski Rent
Hello,

Thank you for your feedback.

We are sorry to hear that your experience did not meet your expectations. Please feel free to tell us more about the areas for improvement, as this would help us understand better and progress.

We hope to have the opportunity to provide you with a better experience on your next visit.

Best regards,
The Precision Ski Rent team
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Antoine T.
Rating: 5 out of 5
following a purchase from 09/03/2026
Nothing to say, very competitive prices, good availability, efficient service
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Victor S.
Rating: 5 out of 5
following a purchase from 06/03/2026
Type of skis in accordance with the rental. Interesting prices. Friendly staff. I recommend.
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manon A.
Rating: 5 out of 5
following a purchase from 09/03/2026
Perfect
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Mehdi A.
Rating: 5 out of 5
following a purchase from 11/03/2026
Store location, ease of booking, prices, and staff welcome, everything was really perfect, I will choose Precision Ski again for my next bookings!
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Kelly B.
Rating: 5 out of 5
following a purchase from 13/03/2026
The website was great and very easy to use.
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