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A
Rating: 5 out of 5
The website is easy to use with a complete range of skis and equipment, and good value for money.
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 780 published reviews
Summary of reviews
The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Very effective
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F
Rating: 5 out of 5
Speed, efficiency and easy access
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Great welcome
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W
Rating: 5 out of 5
Easy, practical with a very attractive price. Thank you.
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B
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
Top service and cheaper than in other stores
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J
Rating: 5 out of 5
Top-notch equipment, we had a great week
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S
Rating: 5 out of 5
Excellent
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F
Rating: 5 out of 5
Perfect service
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S
Rating: 5 out of 5
Very friendly welcome Thank you
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S
Rating: 5 out of 5
Home and top equipment.
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H
Rating: 5 out of 5
No rental issues. Everything went well.
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C
Rating: 5 out of 5
Always great advice and pleasant staff
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N
Rating: 5 out of 5
Super fast and super nice. Thank you
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H
Rating: 5 out of 5
very welcoming
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F
Rating: 5 out of 5
The whole team is very friendly and efficient, managed by a particularly pleasant and very professional store manager. Thank you very much.
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K
Rating: 3 out of 5
Reserved two snowboards and two pair of deluxe boots. Super happy with the boards and the one pair of boots. There was no second pair available for my wife who instead got a rundown pair of basic boots. She was fine with it and the materials were adequate, but I felt quite disappointed having especially made reservations for the premium ones. Besides no apologies or refund was offered. I guess the season is not on the side of the client.
Response from Precision Ski Rent
Dear Koen,
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the snowboards and one pair of boots. However, we apologize for the inconvenience regarding the second pair of boots and understand your disappointment. We appreciate your understanding, though we strive to meet all our customers’ expectations, especially when it comes to reservations. Your comments will be taken into consideration as we continually work to improve our services. We hope to have the opportunity to serve you better in the future.
Best regards,
The Precision Ski Rent Team
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the snowboards and one pair of boots. However, we apologize for the inconvenience regarding the second pair of boots and understand your disappointment. We appreciate your understanding, though we strive to meet all our customers’ expectations, especially when it comes to reservations. Your comments will be taken into consideration as we continually work to improve our services. We hope to have the opportunity to serve you better in the future.
Best regards,
The Precision Ski Rent Team
U
Rating: 5 out of 5
Very friendly.
K
Rating: 5 out of 5
Everything was perfect. Communication, equipment quality, staff attitude - beyond all praise! Thank you!
G
Rating: 5 out of 5
Excellent
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M
Rating: 5 out of 5
Perfect team
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F
Rating: 5 out of 5
Great!
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M
Rating: 5 out of 5
Very professional! Attentive to the whole family and very good advice. Thank you
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J
Rating: 5 out of 5
Perfect!
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L
Rating: 5 out of 5
Nothing to complain about
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C
Rating: 1 out of 5
There was a huge queue in the shop and staff were moving extremely slowly. Although I booked online, they didn’t have any appropriate equipment so they gave me skis that were far too short and the boots were very old and broken. By that time I had been waiting in the shop for over an hour so took them. I came back the next day to ask if they had any longer skis and they had nothing at all. The staff don’t care at all, I found them really rude
Response from Precision Ski Rent
Hello Camilla,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. Your concerns regarding the queues and equipment availability are noted, and we are committed to improving our services. We appreciate your comments, as they help us enhance the experience for all our customers.
We hope to serve you better in the future.
Best regards,
The Precision Ski Rent Team
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. Your concerns regarding the queues and equipment availability are noted, and we are committed to improving our services. We appreciate your comments, as they help us enhance the experience for all our customers.
We hope to serve you better in the future.
Best regards,
The Precision Ski Rent Team
A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good!
S
Rating: 5 out of 5
Efficient team, good advice and friendly!
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B
Rating: 5 out of 5
A bargain price, cheaper than all the surrounding ski rentals by a mile. Very well located, good service and good kit.
S
Rating: 5 out of 5
Very good
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Y
Rating: 5 out of 5
Excellent services. Very friendly and welcoming staff
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J
Rating: 5 out of 5
Super very welcoming team. I highly recommend
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P
Rating: 1 out of 5
Hello, the store manager was rude and unpleasant. He keeps saying that he has been managing the store for 8 years and therefore he is necessarily right. Fire him.
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Response from Precision Ski Rent
Hello Pierre,
Thank you for taking the time to share your experience. We are sorry to hear that your interaction did not meet your expectations. Your feedback is valuable and we take it very seriously to improve our service. Please feel free to contact us directly to discuss this in more detail.
Best regards,
The Precision Ski Rent team
Thank you for taking the time to share your experience. We are sorry to hear that your interaction did not meet your expectations. Your feedback is valuable and we take it very seriously to improve our service. Please feel free to contact us directly to discuss this in more detail.
Best regards,
The Precision Ski Rent team
P
Rating: 5 out of 5
Second consecutive year and still perfect, warm welcome and quality equipment.
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J
Rating: 5 out of 5
Top
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