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C
Rating: 5 out of 5
Very good
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 814 published reviews
Summary of reviews
The store consistently delivers a straightforward and user-friendly experience, with a clear, simple, and precise site that makes booking easy and quick. Customers highlight reliable, top-notch equipment and well-prepared gear, along with fast, efficient service and a welcoming, attentive staff that provides helpful advice and friendly assistance. The booking process is described as easy and advantageous, with competitive rates and flexible options, while in-store support is praised for quality equipment, professional staff, and smooth handling of refunds when needed. Overall, the experience is characterized by a smooth reservation flow, dependable equipment, and a warm, helpful team.
Reviews 1, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very effective
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F
Rating: 5 out of 5
Speed, efficiency and easy access
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Great welcome
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W
Rating: 5 out of 5
Easy, practical with a very attractive price. Thank you.
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B
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
Top service and cheaper than in other stores
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J
Rating: 5 out of 5
Top-notch equipment, we had a great week
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N
Rating: 4 out of 5
Good service in the shop from knowledgable staff. The actual shop itself was tricky to find. We used the one in Résidence ODALYS which doesn't come up on Google maps. Initialy we went to the one in the centre.
Response from Precision Ski Rent
Dear Nick, thank you for your feedback and for highlighting our knowledgeable staff. We apologize for the difficulty you encountered in locating our shop. We will ensure to improve our visibility on maps for a better experience in the future.
S
Rating: 5 out of 5
Excellent
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F
Rating: 5 out of 5
Perfect service
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C
Rating: 4 out of 5
My son had to go back twice because the board was poorly fitted and to change shoes, otherwise the staff is nice, excellent quality price, good continuation.
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Response from Precision Ski Rent
Hello Christine,
We warmly thank you for your review and are delighted to learn that you appreciated the quality of our service and our prices. We take your comments regarding the adaptation of the equipment into account to improve our offer. Please feel free to reach out to us for any future assistance. Good continuation to you as well!
We warmly thank you for your review and are delighted to learn that you appreciated the quality of our service and our prices. We take your comments regarding the adaptation of the equipment into account to improve our offer. Please feel free to reach out to us for any future assistance. Good continuation to you as well!
S
Rating: 5 out of 5
Very friendly welcome Thank you
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S
Rating: 5 out of 5
Home and top equipment.
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H
Rating: 5 out of 5
No rental issues. Everything went well.
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C
Rating: 5 out of 5
Always great advice and pleasant staff
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N
Rating: 5 out of 5
Super fast and super nice. Thank you
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H
Rating: 5 out of 5
very welcoming
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F
Rating: 5 out of 5
The whole team is very friendly and efficient, managed by a particularly pleasant and very professional store manager. Thank you very much.
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U
Rating: 5 out of 5
Very friendly.
K
Rating: 5 out of 5
Everything was perfect. Communication, equipment quality, staff attitude - beyond all praise! Thank you!
O
Rating: 4 out of 5
Good material and good service for a fair price.
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G
Rating: 5 out of 5
Excellent
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M
Rating: 5 out of 5
Perfect team
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F
Rating: 5 out of 5
Great!
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M
Rating: 5 out of 5
Very professional! Attentive to the whole family and very good advice. Thank you
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J
Rating: 5 out of 5
Perfect!
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L
Rating: 5 out of 5
Nothing to complain about
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C
Rating: 1 out of 5
There was a huge queue in the shop and staff were moving extremely slowly. Although I booked online, they didn’t have any appropriate equipment so they gave me skis that were far too short and the boots were very old and broken. By that time I had been waiting in the shop for over an hour so took them. I came back the next day to ask if they had any longer skis and they had nothing at all. The staff don’t care at all, I found them really rude
Response from Precision Ski Rent
Hello Camilla,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. Your concerns regarding the queues and equipment availability are noted, and we are committed to improving our services. We appreciate your comments, as they help us enhance the experience for all our customers.
We hope to serve you better in the future.
Best regards,
The Precision Ski Rent Team
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. Your concerns regarding the queues and equipment availability are noted, and we are committed to improving our services. We appreciate your comments, as they help us enhance the experience for all our customers.
We hope to serve you better in the future.
Best regards,
The Precision Ski Rent Team
A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good!
S
Rating: 5 out of 5
Efficient team, good advice and friendly!
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B
Rating: 5 out of 5
A bargain price, cheaper than all the surrounding ski rentals by a mile. Very well located, good service and good kit.
S
Rating: 5 out of 5
Very good
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J
Rating: 4 out of 5
Ok
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Y
Rating: 5 out of 5
Excellent services. Very friendly and welcoming staff
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J
Rating: 5 out of 5
Super very welcoming team. I highly recommend
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P
Rating: 1 out of 5
Hello, the store manager was rude and unpleasant. He keeps saying that he has been managing the store for 8 years and therefore he is necessarily right. Fire him.
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Response from Precision Ski Rent
Hello Pierre,
Thank you for taking the time to share your experience. We are sorry to hear that your interaction did not meet your expectations. Your feedback is valuable and we take it very seriously to improve our service. Please feel free to contact us directly to discuss this in more detail.
Best regards,
The Precision Ski Rent team
Thank you for taking the time to share your experience. We are sorry to hear that your interaction did not meet your expectations. Your feedback is valuable and we take it very seriously to improve our service. Please feel free to contact us directly to discuss this in more detail.
Best regards,
The Precision Ski Rent team