Customer reviews of Precision Ski Rent

Hello,

We are sorry to read your feelings regarding your experience.

Following your request, we confirm that the refund has indeed been processed.

However, we regret the lack of communication that you may have perceived from the after-sales service, and we take your feedback into account to improve this point.

We remain at your disposal if needed.

Best regards.

Hello,

Thank you for your feedback.

We are sorry to read about your experience.

Regarding the insurance, it is indeed systematically offered to our customers, but it always remains optional. We would never intentionally force a customer to take it, and we regret if this was not clearly understood during your visit.

Concerning the payment, we understand the inconvenience caused and are sorry if you felt rushed at that moment.

As for the boots, all our equipment is regularly checked and maintained to ensure proper hygiene and comfort. However, if something does not feel right, our team is always available to replace the equipment immediately. We regret that this was not brought to our attention during your visit, as we would have gladly provided a more suitable pair.

Finally, we also regret that these points were not mentioned when you returned the equipment, as we would have been happy to find a solution or make a commercial gesture.

We remain available if you would like to discuss this further.

Kind regards.