Customer reviews of Precision Ski Rent

Ok

Hello, the store manager was rude and unpleasant. He keeps saying that he has been managing the store for 8 years and therefore he is necessarily right. Fire him.

Very disappointed with the customer service. Skis not satisfactory, returned and staff offered to wax and sharpen - we nt back the next day to collect and store was closed. Forced to hire more skis from another shop. Promised full refund by staff in shop however head office refused refund and avoided further correspondence.

very good

Top staff but unfortunately on a last minute reservation, the equipment was marked available on your site but the shop had nothing left to equip us.

2-hour wait to retrieve the equipment

Just annoying I couldn't amend the dates online when it suggests you can

Very good service and very good welcome

The UX is catastrophic on this site, there are only bugs. The dates change for no reason from 3 days to 1 week, Apple Pay is offered for payment but actually, you have to enter your card. The choice of skis offered is ridiculous. In short, very bad experience. What should have taken 5 minutes took 15, and the worst is that in-store, even with the fast track, I can waste a lot of time (already experienced several times). Unfortunately, I have no choice of rental company…

Good value and very helpful staff.

The staff in the shop at Tignes Le Lac were excellent. However, having rented "Prestige" level skis I was disappointed to see that the condition of the tops of the skis was very poor, certainly not "exceptional" as described. Further, having selected and paid for Breakage/Theft insurance I was shocked to find that after one ski's edge was damaged by a rock under the snow on a piste that I was still subject to a Euro 230.00 excess payment for damage to one ski. I can state that the cost to replace these skis in that condition was likely to be cEuro 100 on Ebay or a simiar site. I consider that charge to be almost theft and certainly way beyond any reasonable charge.

Quick and simple

Interesting prices

Not withstanding the language difference, the website remains a little "Clunky" and counter intuitive. Also, if I have booked my ski hire, why am I still getting emails about special offers?

Easy to use, friendly service in store, all spoke good English.

The most convenient location possible for the Pleny lift. Staff were mostly helpful, but initially refused to help me unless I could provide their booking email, despite me showing them their receipt and my booking being in their system, which just caused undue frustration and delay to me and others. Changing skis during our stay was easy and the gear was in ok condition. Price was discounted through our accomodation and very competitive.

Easy booking

Ras

Clear disappointment and wrong information when I received the skis. 1st time in 8 years coming several times a year. More than a pity

Following a burglary at our home, we had to cut short our stay mid-week and returned the equipment. Precision Ski refused to refund us, arguing that the booking had been made on a platform.

Super, very easy quote for bookings I recommend it to all and on everything there is a good choice of materials and prices are well in line with the quality of materials.

The site is intuitive and easy to use, but bugs all the time. I placed 2 orders three months apart and had the same problems. Basket not saved or not complete at the time of purchase, display problems or infinite tab loading...

Very good telephone contact

Good reception, trouble-free rental and return

Always good advice and competitive rates Why go anywhere else? Precisionn is the place to rent your equipment.

Perfect and just what I needed

Friendly team, explanations about the skis rented.

Very well received, super ?????? perfect at the top, it's nice in the store ???? !!!!! The hike, just great ????

Friendly and helpful team, no matter how much you buy.

Reservations on the internet with little waiting time

Good experience for a week's skiing in Valmeinier!

Defective basic ski then perfect change

Good welcome, professionals ready to answer questions. I recommend this place.

Nice welcome and good service

Précision ski val claret is well located in the resort.store with friendly staff, good advice. one more salesperson is needed when it gets a little crowded. lots of choice of brands and ski clothing.

Very good advice, good choice of equipment

Very friendly staff. Not too much waiting. Top skis

Overall, a pleasant store in terms of customer service. On the other hand, the equipment rented was a little below the expected quality in terms of wear.

I had a great week on the resort, with a quality snowboard and boots that could even be changed at my request, free of charge. I even got a big discount on the snowboard rental.

Good advice. Very quick return.