Customer reviews of Precision Ski Rent

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 7 780 published reviews
5 6 726 86% 4 842 11% 3 109 1% 2 53 1% 1 50 1%

Summary of reviews

The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.

Reviews 1 and 5 stars

Reset filters
C
CELINE R.
Rating: 5 out of 5
following a purchase from 26/11/2025
A friendly team and top-notch equipment!
Translated reviews
M
Maxence L.
Rating: 5 out of 5
following a purchase from 26/12/2025
Great guys
Translated reviews
A
ANTHONY H.
Rating: 5 out of 5
following a purchase from 09/01/2026
very effective and friendly
Translated reviews
C
Caroline B.
Rating: 1 out of 5
following a purchase from 04/11/2025
Very disappointed with the customer service. Skis not satisfactory, returned and staff offered to wax and sharpen - we nt back the next day to collect and store was closed. Forced to hire more skis from another shop. Promised full refund by staff in shop however head office refused refund and avoided further correspondence.
S
Stephanie C.
Rating: 5 out of 5
following a purchase from 02/11/2025
At the top
Translated reviews
F
Florent D.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very good
Translated reviews
N
Nigel H.
Rating: 5 out of 5
following a purchase from 26/11/2025
Great service, friendly staff and good equipment. Shop gets extremely busy at peak times with crazy queuing well out of the door.
J
Jim V.
Rating: 5 out of 5
following a purchase from 01/02/2026
Friendly staff and decent equipment.
Translated reviews
D
DELPHINE V.
Rating: 5 out of 5
following a purchase from 29/01/2026
Always a great welcome and a top team! We recommend this address in Val Claret center
Translated reviews
J
Jean Francois W.
Rating: 5 out of 5
following a purchase from 23/11/2025
Ok
Translated reviews
D
debbie M.
Rating: 5 out of 5
following a purchase from 20/01/2026
Easy process, great staff and good quality equipment. Very close to the main lifts only downside is they don’t have lockers to use but they did let us leave equipment in the shop overnight
N
NATHALIE R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good
Translated reviews
A
Ania D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good service
Translated reviews
A
Alexandra F.
Rating: 5 out of 5
following a purchase from 04/02/2026
Friendly, competent team, perfect for starting a vacation in complete serenity. I highly recommend.
Translated reviews
N
Nel B.
Rating: 5 out of 5
following a purchase from 21/12/2025
Friendly staff and great ski equipment
M
Margaux M.
Rating: 5 out of 5
following a purchase from 08/11/2025
Very attentive and caring with our two young children!
Translated reviews
A
Alice F.
Rating: 5 out of 5
following a purchase from 25/12/2025
Very good welcome, we arrived, there were few people, the staff took their time to find out what would suit us best. I was able to try on 3 pairs of shoes. Our 3 sizes were taken so that there would be no size error. Welcoming store. In short, we recommend!
Translated reviews
J
Juliette C.
Rating: 1 out of 5
following a purchase from 04/02/2026
2-hour wait to retrieve the equipment
Translated reviews
Response from Precision Ski Rent
Hello Juliette,

Thank you for sharing your feedback. We are sorry to hear that you experienced a prolonged wait time to retrieve your equipment. The period of your visit coincided with school holidays, a particularly busy time in the resort, which can unfortunately lead to a bit more waiting.

Your feedback is valuable and will help us improve our organization. We hope to have the opportunity to welcome you again and provide you with a smoother experience.

Best regards,
The Precision Ski Rent team
M
M.J.P. G.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very good material and quick service.
L
Lysa C.
Rating: 5 out of 5
following a purchase from 19/02/2026
Perfect
Translated reviews
S
Saul N.
Rating: 5 out of 5
following a purchase from 28/11/2025
Great ski shop - situated in the Alparena hotel lobby so perfect if you are staying in the hotel - the team there are always super helpful and available if there are any issues during your ski trip
C
christophe B.
Rating: 5 out of 5
following a purchase from 11/01/2026
Top and helpful staff but clearly understaffed.. don't be in a hurry.
Translated reviews
L
Little R.
Rating: 5 out of 5
following a purchase from 14/02/2026
Thank you
Translated reviews
L
Laure E.
Rating: 5 out of 5
following a purchase from 17/02/2026
Reservation made hoping that everything will be as good in reality
Translated reviews
K
Karine V.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good value for money
Translated reviews
O
Olivier M.
Rating: 5 out of 5
following a purchase from 12/02/2026
Ease of use of the site. The map to find the store location is very clear. The prices are interesting (I compared several brands before making my choice). And the modification of my package after purchase was possible and easy online.
Translated reviews
B
BENJAMIN C.
Rating: 5 out of 5
following a purchase from 05/01/2026
Top
Translated reviews
C
Christophe R.
Rating: 5 out of 5
following a purchase from 07/01/2026
Top
Translated reviews
T
Thibaut H.
Rating: 5 out of 5
following a purchase from 04/02/2026
perfect!
Translated reviews
J
james L.
Rating: 5 out of 5
following a purchase from 30/01/2026
Very helpful and very friendly. Great team and would definitely use again if in Tignes
G
Grégory D.
Rating: 5 out of 5
following a purchase from 31/01/2026
That was it. I had to redo it several times but in the end it's okay. Thank you
Translated reviews
M
Matthijs K.
Rating: 5 out of 5
following a purchase from 24/01/2026
Good service, equipment and price
G
Geoffrey M.
Rating: 5 out of 5
following a purchase from 04/02/2026
Ease of booking and quick payment
Translated reviews
A
Alexandra et Edouard F.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very practical
Translated reviews
J
Jade K.
Rating: 5 out of 5
following a purchase from 29/01/2026
I highly recommend super experience
Translated reviews
N
Nicolas D.
Rating: 1 out of 5
following a purchase from 27/01/2026
The UX is catastrophic on this site, there are only bugs. The dates change for no reason from 3 days to 1 week, Apple Pay is offered for payment but actually, you have to enter your card. The choice of skis offered is ridiculous. In short, very bad experience. What should have taken 5 minutes took 15, and the worst is that in-store, even with the fast track, I can waste a lot of time (already experienced several times). Unfortunately, I have no choice of rental company…
Translated reviews
Response from Precision Ski Rent
Hello Nicolas,

Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties on our site; we have just changed them both online and in-store. Your feedback is valuable and will help us improve our services. We do our best to provide a smooth and pleasant experience, and we take your comments very seriously. Please do not hesitate to contact us directly for any future assistance.

Best regards,
The Precision Ski Rent team
V
Veronique B.
Rating: 5 out of 5
following a purchase from 25/01/2026
Ease and speed Very good service
Translated reviews
L
Loiza M.
Rating: 5 out of 5
following a purchase from 04/01/2026
easy and skis were well prepped!
G
Gregory B.
Rating: 5 out of 5
following a purchase from 19/01/2026
Super cool
Translated reviews
G
Gregory F.
Rating: 5 out of 5
following a purchase from 16/01/2026
FAST AND EFFICIENT INTERNET SERVICE
Translated reviews
We use cookies for audience measurement and improving user experience.