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J
Rating: 5 out of 5
perfect
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 814 published reviews
Summary of reviews
The store consistently delivers a straightforward and user-friendly experience, with a clear, simple, and precise site that makes booking easy and quick. Customers highlight reliable, top-notch equipment and well-prepared gear, along with fast, efficient service and a welcoming, attentive staff that provides helpful advice and friendly assistance. The booking process is described as easy and advantageous, with competitive rates and flexible options, while in-store support is praised for quality equipment, professional staff, and smooth handling of refunds when needed. Overall, the experience is characterized by a smooth reservation flow, dependable equipment, and a warm, helpful team.
Reviews 1 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Very good welcome
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A
Rating: 5 out of 5
It's magnificent
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M
Rating: 5 out of 5
I contacted the store by phone before booking my skis. The welcome was friendly. Thank you very much.
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L
Rating: 5 out of 5
Well-made site It's nice to be able to make a reservation before arriving at the station. I will see the welcome and the quality of the equipment on site
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S
Rating: 5 out of 5
Very good welcome and especially quality equipment and well prepared, thank you again to the team!
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B
Rating: 5 out of 5
Awesome!
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Y
Rating: 5 out of 5
very competitive price, good location in the center of Meribel
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L
Rating: 5 out of 5
Fast
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F
Rating: 5 out of 5
The store team was great with our 2 boys and us 2! Super nice, the smile, good advice... I recommend it with my eyes closed!
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L
Rating: 5 out of 5
Very nice and professional, and accommodating for us to avoid going up to Alparena, they picked us up at the center of Eucherts!
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J
Rating: 5 out of 5
Top
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I
Rating: 5 out of 5
Very good advice in choosing our helmets Very good welcome when taking our equipment rental A lot of patience and very polite person This is the 3rd year and we highly recommend Thank you
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S
Rating: 5 out of 5
very practical
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D
Rating: 5 out of 5
Very happy with the service provided
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A
Rating: 5 out of 5
Great people good kit, decent value
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V
Rating: 5 out of 5
Very good.
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J
Rating: 5 out of 5
Equipment ok, attentive staff.
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C
Rating: 5 out of 5
Very efficiently done
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B
Rating: 5 out of 5
Excellent service! Thank you very much.
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L
Rating: 5 out of 5
super friendly. Top material and service. Thank you and see you next year!
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F
Rating: 5 out of 5
Super
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A
Rating: 1 out of 5
The assistant forced me to take the insurance for the skis when I didn’t want or need to. This cost me £48.99. He also rushed me to pay and I used the wrong card which then cost me an exchange rate fee. Lastly the pair of boots provided for Sophie to wear were unsanitary. I didn't wish to come back due to the negative experience I’d had with the insurance. If the insurance is so important, why is it ‘optional’ and why was I not allowed to say no? 07766418595
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Response from Precision Ski Rent
Hello,
Thank you for your feedback.
We are sorry to read about your experience.
Regarding the insurance, it is indeed systematically offered to our customers, but it always remains optional. We would never intentionally force a customer to take it, and we regret if this was not clearly understood during your visit.
Concerning the payment, we understand the inconvenience caused and are sorry if you felt rushed at that moment.
As for the boots, all our equipment is regularly checked and maintained to ensure proper hygiene and comfort. However, if something does not feel right, our team is always available to replace the equipment immediately. We regret that this was not brought to our attention during your visit, as we would have gladly provided a more suitable pair.
Finally, we also regret that these points were not mentioned when you returned the equipment, as we would have been happy to find a solution or make a commercial gesture.
We remain available if you would like to discuss this further.
Kind regards.
Thank you for your feedback.
We are sorry to read about your experience.
Regarding the insurance, it is indeed systematically offered to our customers, but it always remains optional. We would never intentionally force a customer to take it, and we regret if this was not clearly understood during your visit.
Concerning the payment, we understand the inconvenience caused and are sorry if you felt rushed at that moment.
As for the boots, all our equipment is regularly checked and maintained to ensure proper hygiene and comfort. However, if something does not feel right, our team is always available to replace the equipment immediately. We regret that this was not brought to our attention during your visit, as we would have gladly provided a more suitable pair.
Finally, we also regret that these points were not mentioned when you returned the equipment, as we would have been happy to find a solution or make a commercial gesture.
We remain available if you would like to discuss this further.
Kind regards.
A
Rating: 5 out of 5
Top
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T
Rating: 5 out of 5
Effective in store and good material
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Y
Rating: 5 out of 5
tip top
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A
Rating: 5 out of 5
Friendly staff and very helpful.
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A
Rating: 5 out of 5
Very good shopping experience. The site is easy to use and very clear.
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B
Rating: 5 out of 5
Excellent equipment, efficient service
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S
Rating: 5 out of 5
Good prices compared to other rental shops
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S
Rating: 5 out of 5
Great service with decent equipment, highly recommend
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M
Rating: 5 out of 5
Excellent service. Good price
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S
Rating: 1 out of 5
The most uncomfortable ski boots and a reluctance from staff to help refit a different pair. Went to another shop on the end and paid for another pair. Both me and my son. My husband’s snowboarding boots were not at all waterproof. I was told that the skis I was given by them werw childrens. Helmets not in a great condition. Felt like staff were laughing at me when I asked to try different ones. The shop was a mess. Boxes everywhere. Not a great experience when you arrive excited to start your holiday.
Response from Precision Ski Rent
Dear Sophie,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and appreciate you bringing these issues to our attention. We strive to provide a welcoming environment and quality equipment, and it's clear we fell short in your case. Your comments will be addressed with our team to ensure improvements are made. We hope to have the opportunity to provide you and your family with a better experience in the future.
Best regards,
The Precision Ski Rent Team
Thank you for sharing your feedback. We're truly sorry to hear about your experience and appreciate you bringing these issues to our attention. We strive to provide a welcoming environment and quality equipment, and it's clear we fell short in your case. Your comments will be addressed with our team to ensure improvements are made. We hope to have the opportunity to provide you and your family with a better experience in the future.
Best regards,
The Precision Ski Rent Team
D
Rating: 5 out of 5
superb, friendly service
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A
Rating: 5 out of 5
Great location and service
D
Rating: 5 out of 5
Excellent store, the staff is really nice, so rare..
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J
Rating: 5 out of 5
Everything is fine!
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L
Rating: 5 out of 5
Amazing service thank you
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D
Rating: 5 out of 5
Amazing thank you
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K
Rating: 5 out of 5
Fantastic service and attention again from all the staff at Precision Ski in Morzine, would highly recommend. Check out the website for discounts too!
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