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J
Rating: 5 out of 5
We always use Precision Ski. They are fantastic. Thank you.
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 780 published reviews
Summary of reviews
The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.
Reviews 2, 4 and 5 stars
Reset filtersG
Rating: 4 out of 5
Ok
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A
Rating: 5 out of 5
Very good welcome
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O
Rating: 4 out of 5
The renting process was quick and the skis were in good condition, but the ski boots were not properly clean (not referring to normal signs of usage which expected from a rental boots)
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E
Rating: 5 out of 5
Excellent welcome and excellent equipment. Thank you to the entire Charmettoger team!
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F
Rating: 4 out of 5
Very good welcome and professionalism but the equipment is not very recent
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J
Rating: 5 out of 5
Amazing!
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F
Rating: 5 out of 5
Good service thank you
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D
Rating: 5 out of 5
Very good material, and staff attentive to our needs
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S
Rating: 5 out of 5
Excellent service from the guys in the shop very helpful professional as well as a being so close to the slopes
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M
Rating: 5 out of 5
Cool
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A
Rating: 5 out of 5
Simple and efficient booking, at a competitive price! I recommend
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C
Rating: 5 out of 5
Took me a few attempts to get the date changed, as it kept defaulting back.. but figured it out in the end
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C
Rating: 5 out of 5
Thank you, good material, good advice, good service. Nothing to complain about.
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G
Rating: 5 out of 5
-
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H
Rating: 5 out of 5
We had such a great experience! Everyone was incredibly kind, helpful, and welcoming. As English speakers with very little French, we were so grateful for their patience and accommodation—it made getting rentals even more enjoyable.
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A
Rating: 5 out of 5
Excellent, good value for money and great welcome
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J
Rating: 5 out of 5
Very good, and very good service.
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M
Rating: 5 out of 5
Very good experience, I recommend
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S
Rating: 5 out of 5
Easy to use. Great
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C
Rating: 5 out of 5
Super service and very good material.
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K
Rating: 2 out of 5
Numerous issues from the shop at Les Arcs Hotel Edenarc location. Their website has no function to book shorter than 7 days so reserving for your specific dates is complex. Kit was not prepared correctly to use so snowboard binding came loose on a red run. Wear on the straps meant you couldn't ratchet tight enough with their premium snowboard package. Generally frustrating experience. Shop was understaffed so long queues. Overcharged for a short term rental and shop is understaffed.
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Response from Precision Ski Rent
Hello,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding online bookings, certain configurations—such as shorter rental periods—may indeed require adjustments directly in-store. Our team is always available to assist and adapt reservations when needed.
Concerning the equipment, we take safety very seriously. All gear is regularly checked and maintained. If any issue occurs during your stay, we encourage customers to return to the shop immediately so we can replace or adjust the equipment without delay.
As for waiting times, peak periods (such as weekends and arrival days) can lead to higher in-store traffic, but our team remains fully mobilized to serve customers as efficiently as possible.
We regret the inconvenience caused and appreciate your feedback, which helps us continue improving our service.
Best regards,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding online bookings, certain configurations—such as shorter rental periods—may indeed require adjustments directly in-store. Our team is always available to assist and adapt reservations when needed.
Concerning the equipment, we take safety very seriously. All gear is regularly checked and maintained. If any issue occurs during your stay, we encourage customers to return to the shop immediately so we can replace or adjust the equipment without delay.
As for waiting times, peak periods (such as weekends and arrival days) can lead to higher in-store traffic, but our team remains fully mobilized to serve customers as efficiently as possible.
We regret the inconvenience caused and appreciate your feedback, which helps us continue improving our service.
Best regards,
H
Rating: 5 out of 5
5*
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V
Rating: 4 out of 5
Ras
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S
Rating: 5 out of 5
very easy
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T
Rating: 5 out of 5
At the top I recommend
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A
Rating: 5 out of 5
Great! See you next year
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R
Rating: 5 out of 5
Ok
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C
Rating: 5 out of 5
Great service, friendly staff
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G
Rating: 5 out of 5
Good material - very practical to have the guardianship at the foot of the slopes.
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X
Rating: 5 out of 5
Very good welcome The team of Grives Les Arcs 1800 is smiling friendly and competent I recommend
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C
Rating: 5 out of 5
Very good performance
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J
Rating: 4 out of 5
The equipment was a bit tired, however the welcome was very nice and very pleasant
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C
Rating: 5 out of 5
Thank you to Grégoire and Fabrice for the welcome and professionalism
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Y
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very good service
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O
Rating: 2 out of 5
Equipment in poor condition, very worn
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Response from Precision Ski Rent
Hello Olivier,
Thank you for your feedback. We are sorry to hear that the equipment did not meet your expectations. Your comment is valuable and we will review it to improve our services. Please feel free to contact us directly for any assistance.
Best regards,
The Precision Ski Rent team
Thank you for your feedback. We are sorry to hear that the equipment did not meet your expectations. Your comment is valuable and we will review it to improve our services. Please feel free to contact us directly for any assistance.
Best regards,
The Precision Ski Rent team
F
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
A big thank you to the whole team for the quality of your welcome and service! The equipment was in excellent condition, perfectly suited, and your advice really made a difference in fully enjoying our stay. Everything was simple, quick, and efficient, with a smiling and available team. I highly recommend your ski rental shop and will not hesitate to return on my next visit.
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T
Rating: 5 out of 5
Friendly and helpful staff, excellent English speakers. Will come back.
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