Customer reviews of Precision Ski Rent

End of season gear

Skis were ok overall but the boots were not in good form - no availability of 100+ flex and the ones available were very old…

Equipment was very old. Had to change one set of skis. Another set had issues with bindings. Boots also very old and uncomfortable - had to spend some time sorting out boots that fitted. We collected on Sunday morning and so perhaps they had run out of decent kit. When we returned we saw that they had given newer kit to other people. Staff were helpful

Long wait (45) to retrieve the equipment because there was a group and the material (snowblade) that was reserved had been rented to other people in the morning according to the seller. Nice and efficient team, but there was a severe lack of additional staff for this morning rush.

Staff, kind and friendly, however, forced to go back to the store three times in the same day... The first time they forgot the poles, the second time, the ski adjustment was completely random and we were unexpectedly fitted with boots. Moreover, we had chosen a sensation pack and ended up with entry-level skis.

The staff were great but the quality of equipment was not the best. Paid for the better snowboard and got basic one had to ask for new helmet as the one I had was old and uncomfortable.

Perfect

The equipment is in poor condition. There were 4 of us and we came to the store 6 times to change the equipment. In particular, the shoe that no longer clicked into the ski on the slope...

The staff was really too laid-back. Not friendly. Except for 1 person, maybe the manager?

For the premium price for premium skis the supplied skis and poles were disappointing.

Reserved two snowboards and two pair of deluxe boots. Super happy with the boards and the one pair of boots. There was no second pair available for my wife who instead got a rundown pair of basic boots. She was fine with it and the materials were adequate, but I felt quite disappointed having especially made reservations for the premium ones. Besides no apologies or refund was offered. I guess the season is not on the side of the client.

Some skiers found that the skies were not wax sufficiently and need to have them waxed by their ski instructor. Others found the one ski was more difficult to clip in, take a few go in this ski to clip in the boot.

I rented snow for 2 consecutive years in this shop, last year I rented an intermediate pack and this year a performance pack and yet I got the same board as last year and lower quality bindings, I would like to know what is the point of paying more to have the same equipment?

Not bad at all.

Problem on the payment I had to redo everything...

Hello, I appreciate the service, i.e. being able to rent equipment online for the whole family. However, the online booking site is not ergonomic at all, and I'm not talking about the mobile version, which is unusable. What's more, every time you book (3 times a year, after all), you have to re-enter all the information on the family members registered in your account. It's long and tedious. You have to save at each stage to avoid losing what you've entered. Finally, online prices vary from period to period. Discounts are nice, but not linear. As for on-site collection, despite the best efforts of the always charming on-site staff, the store doesn't always have the items (categories, sizes, etc.) reserved online. So overall satisfied that the service exists as it saves us time, but could be greatly improved in the many years we've been using it. Thanks for reading.

I received an unfriendly un professional greating in your shop (Ark 2000) . 18/1/2025. This may have been down to my Scottish accent? The young dark haired man asked are you here to book skies. I said no and produced paper work (in French) confirming my on line booking. He did not look at and just walked away carrying on his conversation with a colleague. I just stood there for what seemed for ever. He did come back and ask the same question . I tried to explain he just pointed me to another member of staff who measured my feet and got me skis sticks, boots and a helmet. I had been up since 05.00 hrs that morning and just wanted a smooth ski collection. I did not go back to the shop untill it was time to hand it all back. I am only giving you 3 stars because I had very short skis I am 5'10 tall.

Competitive rate for the resort but impersonal welcome

Good value for money but the skis lacked a bit of quarter.

Everything was almost perfect, except that we had to change our shoes on day 2 because the first ones we lent were obsolete...

Good skis, good time, good holiday.

Shoe odor Otherwise low

lack of qualification and not fast (for people with ski rentals the young man has the sale of shoes and soles molded to the shape of the foot is very good.

Very pleasant staff despite average ski repair due to rocky terrain

equipment was very used and old staff was great

Good It was we had a great diner yesterday

Very nice team but very very long

Difficulties placing the order (confirmation not received by email, had to write to them). Once I got to the store, everything went very smoothly.

Very good rates Ideally located

Competitive rate, friendly team but equipment starting to fail.

Correct material with some defects.

Lack of equipment, friendly team but short of resources when equipment malfunctions. A pity

Fixings a little broken but otherwise very good experiences!

Good skiing , nice but slow

Very good advice on ski rental

Very good advice on ski rental

Vive les vacances au ski aux Arcs

Good service but ageing equipment

Helpful team, very good skis

Correct care, fair equipment,