9.4/10
★★★★★
based on 766 reviews published

Latest customer reviews

5 /5
★★★★★
Very happy, thank you and see you soon
User icon
Nicolas G.
purchased on 24/05/2025
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Answer from Prêt à Garnir
Hello Nicolas,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
5 /5
★★★★★
EVERYTHING IS VERY GOOD,
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Antoine L.
purchased on 22/05/2025
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Answer from Prêt à Garnir
Hello Antoine,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
5 /5
★★★★★
Perfect
User icon
Marie-annick L.
purchased on 22/05/2025
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Answer from Prêt à Garnir
Hello Marie Annick,

Thank you very much for your feedback!

We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
5 /5
★★★★★
Coming soon in service
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Joachim R.
purchased on 10/05/2025
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Answer from Prêt à Garnir
Hello Joachim,

We sincerely thank you for taking the time to leave a review despite not having had the opportunity to try our meringuettes #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.

If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.

We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.

Thank you for your support and trust. We look forward to counting you among our satisfied customers.

Charlotte
5 /5
★★★★★
Perfect, fast shipping and good product!
User icon
Edwige B.
purchased on 21/05/2025
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Answer from Prêt à Garnir
Hello Edwige,

Thank you very much for your feedback!

We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
4 /5
★★★★☆
Products that meet my expectations.
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Christine C.
purchased on 22/05/2025
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Answer from Prêt à Garnir
Hello Christine,

Thank you very much for your feedback!

We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
5 /5
★★★★★
Top and fast delivery
User icon
Odile C.
purchased on 20/05/2025
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Answer from Prêt à Garnir
Hello Odile,

Thank you very much for your feedback!

We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
5 /5
★★★★★
Clearly quality products, serious packaging. I recommend.
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Marceau M.
purchased on 19/05/2025
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Answer from Prêt à Garnir
Hello Marceau,

Thank you very much for your feedback!

We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
5 /5
★★★★★
I ordered meringues and cream puffs, honestly everything was excellent
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Sadio C.
purchased on 16/05/2025
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Answer from Prêt à Garnir
Hello Sadio,

Thank you very much for your feedback!

We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
4 /5
★★★★☆
There were five broken ones.
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Claire R.
purchased on 10/05/2025
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Answer from Prêt à Garnir
Hello Claire,

First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.

We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.

The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.

Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can lead to damage.

We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.

Your satisfaction is our absolute priority, and we are doing everything we can to provide you with a positive and hassle-free shopping experience.

If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.

Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.

Have a great day
5 /5
★★★★★
Very happy with my order of sponge cake and Paris-Brest. Products of excellent quality and very good value for money. Fast delivery and very well protected products. Thank you for your good products and your professionalism. The only small downside is my relay point which had closed permanently. But after calling the delivery service, a new relay point was found and the delivery was quick.
User icon
Ghislaine B.
purchased on 19/05/2025
Translated review
Answer from Prêt à Garnir
Hello Ghislaine,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Very easy to fill and very nice design.
User icon
Fusun K.
purchased on 09/05/2025
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Answer from Prêt à Garnir
Hello Fusun,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Fast delivery and the ready-to-fill products are very good
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Eliane S.
purchased on 12/05/2025
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Answer from Prêt à Garnir
Hello Eliane,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
3 /5
★★★☆☆
Good products, received quickly, but unfortunately, out of 27 tartlets, 9 were broken 😞
User icon
Emilie M.
purchased on 18/05/2025
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Answer from Prêt à Garnir
Hello Emiie,

First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.

We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.

The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.

Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can lead to damage.

We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.

Your satisfaction is our absolute priority, and we are doing everything we can to provide you with a positive and hassle-free shopping experience.

If you have photos of the broken items, please do not hesitate to contact me by email, and I will see what I can do as a goodwill gesture.

Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.

Have a great day
5 /5
★★★★★
Very good products
User icon
Emmanuel D.
purchased on 11/05/2025
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Answer from Prêt à Garnir
Hello Emmanuel,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Everything was perfect, the products and the delivery, thank you. Satisfied customer! Jean-Marc
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Jean-marc C.
purchased on 12/05/2025
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Answer from Prêt à Garnir
Hello Jean Marc,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
4 /5
★★★★☆
Delicious product, but 20% loss due to breakage (11 broken tartlets during transport).
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Christian B.
purchased on 13/05/2025
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Answer from Prêt à Garnir
Hello Christian,

We are sincerely sorry to learn that part of your package arrived damaged. This is obviously not up to our quality standards, nor what you are entitled to expect.

In order for us to offer you an appropriate commercial gesture, please send us a few photos of the damaged products by email. This will also allow us to report the information to the carrier.

Once again, we apologize for this inconvenience, and thank you for your understanding.

Have a nice day

Charlotte and the Prêt à Garnir Team
5 /5
★★★★★
Great to be able to rely on your preparations when we have a large table and not enough time to do everything. And when it’s good too! Thank you
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Anne Sylvie B.
purchased on 15/05/2025
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Answer from Prêt à Garnir
Hello Anne Sylvie,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Great product! And a big thank you to Charlotte who did everything to ensure I received my order in time for Mother's Day because the package was lost by the post.
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Liliane H.
purchased on 11/05/2025
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Answer from Prêt à Garnir
Hello Liliane,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Perfect
User icon
Graziella J.
purchased on 14/05/2025
Translated review
Answer from Prêt à Garnir
Hello Graziella,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Delicious, they made a big impression on my birthday buffet. However, the packaging was a bit soft, some were broken.
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Florence T.
purchased on 14/05/2025
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Answer from Prêt à Garnir
Hello Florence,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
1 /5
★☆☆☆☆
Unable to retrieve my package
User icon
Karine M.
purchased on 14/05/2025
Translated review
Answer from Prêt à Garnir
Hello Karine,

Your package has been returned to us.

On our side, we tried to reach you by phone and left you a voicemail to inform you and find a solution together.

Please do not hesitate to get back to us as soon as possible so that we can assist you in the best way.

Have a nice day

Charlotte and the Team at Prêt à Garnir
5 /5
★★★★★
Express delivery, items in perfect condition, perfect!
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Constance C.
purchased on 12/05/2025
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Answer from Prêt à Garnir
Hello Constance,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Very very good, nothing to say, just that I recommend your site, fast delivery and very well packaged, no breakage, thank you.
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Philippe F.
purchased on 06/05/2025
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Answer from Prêt à Garnir
Hello Philippe,

A big thank you for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
5 /5
★★★★★
Perfect as usual
User icon
Martine P.
purchased on 03/05/2025
Translated review
Answer from Prêt à Garnir
Hello Martine,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again soon!

See you very soon,

Charlotte and the Prêt à Garnir team
4 /5
★★★★☆
Good product but delivery by Chronopost was not good, not within the announced deadlines.
User icon
Philippe M.
purchased on 03/05/2025
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Answer from Prêt à Garnir
Hello Philippe,

Thank you very much for your positive feedback on our products, we are very pleased to know that you liked them!

However, we are sorry to hear that the delivery with Chronopost did not meet your expectations. Even though this service is external to our company, we completely understand your disappointment and are sincerely sorry.

Your satisfaction being our priority, we will pass the information on to Chronopost and continue to explore the best delivery solutions to ensure you have a smooth experience from start to finish.

Thank you again for your trust, and see you very soon!

Have a nice day

Charlotte & the Prêt à Garnir Team
3 /5
★★★☆☆
Out of 48 quiches purchased, 15 were broken despite being very well packaged
User icon
Violette K.
purchased on 28/04/2025
Translated review
Answer from Prêt à Garnir
Hello Violette,

We are sorry to hear that some items were damaged during transport, despite all the precautions we take for packaging.

We hope that the proposed commercial gesture meets your expectations.

Your satisfaction remains our priority!

See you soon,

Charlotte & the Prêt à Garnir team
5 /5
★★★★★
Good product that meets my expectations
User icon
Dominique B.
purchased on 28/04/2025
Translated review
Answer from Prêt à Garnir
Hello Dominique,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

We look forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
4 /5
★★★★☆
Good
User icon
Stephane L.
purchased on 29/04/2025
Translated review
Answer from Prêt à Garnir
Hello Stéphane,

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the team at Prêt à Garnir
5 /5
★★★★★
Very good 👌
User icon
Nora V.
purchased on 29/04/2025
Translated review
Answer from Prêt à Garnir
Hello Nora,

A big thank you for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the team at Prêt à Garnir