Customer reviews of Prêt à Garnir

9,3 /10

Based on 1 257 published reviews

5 1 056 84% 4 87 7% 3 53 4% 2 20 2% 1 41 3%

Summary of reviews

Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.

Reviews 1, 2, 3 and 4 stars

Reset filters

Laurence C.

Published on 15/05/2023 à 19h30

Very fast delivery Delicious savoury macaroons Puff pastry tarts very good and close to "home-made". On the other hand, the puff pastry tarts are very fragile, despite very careful packaging. Twenty or so broken shells out of all the cartons ordered. Fortunately I had ordered more than I needed, but perhaps the shells should be protected even more. But thanks for the mini-bites offered with the order.

Translated reviews

Response from Prêt à Garnir Published on 14/05/2023

Hello Laurence, We're sorry to hear that some of the merchandise in your package was damaged. We understand how frustrating this can be and apologize for any inconvenience caused. Our parcels undergo a great deal of handling in transit, and despite our careful packaging, it sometimes happens that some tartlet bases arrive broken. We understand the importance of receiving products in perfect condition, and we are attentive to every case of breakage reported by our customers. We would like to assure you that we are taking steps to improve our packaging and delivery procedures to minimize such situations in the future. We do our best to provide you with a pleasant shopping experience and we take your feedback into account to continually improve. We hope you will continue to enjoy our products and services and come back soon to discover new gourmet offers.