Customer reviews of Prêt à Garnir

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 257 published reviews

Summary of reviews

Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.

Reviews 1, 2 and 5 stars

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S
Sandrine A.
Rating: 5 out of 5
following a purchase from 06/08/2025
I ordered several items several times satisfied with the products
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Response from Prêt à Garnir
Hello Sandrine,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
C
Cauchy M.
Rating: 2 out of 5
following a purchase from 05/08/2025
Several products broken or crushed
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Response from Prêt à Garnir
Hello Marie Laure,

Thank you for your positive feedback, we are delighted that you like our products!
However, we are sorry to learn that some items were damaged during transport, despite all the precautions we take for packaging.

Please do not hesitate to contact us so that we can address this together and find a solution.

Your satisfaction remains our priority!

See you soon,

Charlotte & the Prêt à Garnir team
C
Christiane E.
Rating: 5 out of 5
following a purchase from 02/08/2025
Perfect packaging, delivery on the announced day, quality product and thank you for the little gift!
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Response from Prêt à Garnir
Hello Christiane,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
K
Katherine R.
Rating: 5 out of 5
following a purchase from 05/08/2025
Received my package in 2 days, with a little gift.. thank you. Tarts very good ...
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Response from Prêt à Garnir
Hello Katherine,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
C
Christine M.
Rating: 5 out of 5
following a purchase from 03/08/2025
Everything was perfect
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Response from Prêt à Garnir
Hello Christine,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
C
Christian T.
Rating: 5 out of 5
following a purchase from 01/08/2025
excellent I recommend Prêt à Garnir
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Response from Prêt à Garnir
Hello Christian,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
L
Loïc M.
Rating: 5 out of 5
following a purchase from 31/07/2025
quality products
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Response from Prêt à Garnir
Hello Loïc,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
C
Charlène O.
Rating: 5 out of 5
following a purchase from 22/07/2025
not yet consumed.
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Response from Prêt à Garnir
Hello Charlène,

Thank you very much for taking the time to leave a review despite not having had the opportunity to try our meringuettes #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.

If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.

We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.

Thank you for your support and trust. We look forward to having you among our satisfied customers.

Charlotte
D
Daniel L.
Rating: 5 out of 5
following a purchase from 01/08/2025
Impeccable
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Response from Prêt à Garnir
Hello Daniel,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
V
Virgina L.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very good product Very satisfied
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Response from Prêt à Garnir
Hello Virginia,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
A
Aline R.
Rating: 5 out of 5
following a purchase from 30/07/2025
Always great, I received my package quickly, extremely well packaged so no breakage. A little gift to please... thank you Anais See you very soon for a new order. thank you thank you Aline
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Response from Prêt à Garnir
Hello Aline,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
L
Lea V.
Rating: 1 out of 5
following a purchase from 27/07/2025
Very good but many tiles were broken. Very unfortunate
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Response from Prêt à Garnir
Hello Léa,

Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.

Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.

In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.

We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.

If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.

Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.

Have a great day,

Charlotte and the Ready to Garnish Team
J
Jean Pierre C.
Rating: 5 out of 5
following a purchase from 24/07/2025
Bonjour .. La livraison a été rapide et tout est bien arrivé..! Je vais ouvrir les colis cette semaine, cependant les cartons ne sont pas abîmés 😌 Je vous remercie et à bientôt
M
Michel M.
Rating: 5 out of 5
following a purchase from 23/07/2025
I cannot comment, having not tasted yet. The penultimate delivery was perfect.
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Response from Prêt à Garnir
Hello Michel,

We sincerely thank you for taking the time to leave a review despite not having had the opportunity to try our meringues #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.

If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.

We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.

Thank you for your support and trust. We look forward to counting you among our satisfied customers.

Charlotte
F
Florence D.
Rating: 5 out of 5
following a purchase from 11/07/2025
Great, I am very satisfied. The packaging is very secure with bubble wrap. The order apparently had no damage.
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Response from Prêt à Garnir
Hello Florence,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
P
Patrice P.
Rating: 5 out of 5
following a purchase from 22/07/2025
5 stars
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Response from Prêt à Garnir
Hello Patrice,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
F
Fabienne R.
Rating: 2 out of 5
following a purchase from 22/07/2025
Hello, some tarts arrived broken in the package. The packaging is not sufficient, I am disappointed
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Response from Prêt à Garnir
Hello Fabienne,

Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.

Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.

In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.

We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.

If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.

Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.

Have a great day,

Charlotte and the Ready to Garnish Team
E
E B.
Rating: 5 out of 5
following a purchase from 20/07/2025
Perfect. After a delivery error, I contacted customer service, problem solved in 3 minutes, new order sent directly and received in the Netherlands in 3 days and very well packaged. Impeccable. Thank you. Perfect. After a mistake in the delivery, I contacted customer service, problem solved in 3 minutes, new order sent directly and received in the Netherlands within 3 days and very well packaged. Perfect. Thank you.
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S
Simone C.
Rating: 5 out of 5
following a purchase from 18/07/2025
It's just as it should be.
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Response from Prêt à Garnir
Hello Simone,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
C
Claude S.
Rating: 5 out of 5
following a purchase from 18/07/2025
Product quality, top notch!
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Response from Prêt à Garnir
Hello Claude,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
S
Sophie B.
Rating: 5 out of 5
following a purchase from 15/07/2025
Very serious at the slightest problem, an unwavering responsiveness, thank you
Translated reviews
Response from Prêt à Garnir
Hello Sophie,

Thank you very much for your feedback, which touches us deeply!

Your satisfaction is our priority, and knowing that you appreciated our responsiveness encourages us to continue on this path.

Looking forward to seeing you very soon,

Have a nice day

Charlotte
S
Sebastien N.
Rating: 5 out of 5
following a purchase from 15/07/2025
Great
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Response from Prêt à Garnir
Hello Sébastien,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
A
Anne F.
Rating: 5 out of 5
following a purchase from 12/07/2025
happy with your delivery, too bad the choux are not a bit bigger, best regards but nice merchandise
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Response from Prêt à Garnir
Hello Anne,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
D
Didie D.
Rating: 5 out of 5
following a purchase from 11/07/2025
On this site, you can find good products with quite a variety. The prices are reasonable and the delivery is fast.
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Response from Prêt à Garnir
Hello Didie,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
R
Romy B.
Rating: 2 out of 5
following a purchase from 08/07/2025
I did not receive the right products!!!
Translated reviews
Response from Prêt à Garnir
Hello Romy,

Following our phone conversation, we wanted to reiterate our sincere apologies for the error that occurred during the preparation of your order.

We fully understand the inconvenience caused and are doing everything possible to remedy it as quickly as possible. A new shipment containing the missing (or corrected, as the case may be) products has been sent today and will reach you as soon as possible.

We thank you for your understanding and remain at your disposal for any questions or additional clarifications.

Have a nice day

Charlotte and the team at Prêt à Garnir
S
Simon M.
Rating: 2 out of 5
following a purchase from 10/07/2025
Package arrived too late (not within the promised 48 hours) and, by general consensus, not as good as what we ultimately made at home to replace it. A bit expensive too.
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Response from Prêt à Garnir
Hello Simon,

Thank you for your message. We understand your disappointment and would like to go into detail about the facts to clarify the situation.

– Order placed on Thursday 10/07/2025 at 21:59
– Package dispatched on Friday 11/07/2025 at 10:15 from our warehouse (59)
- Package arrived at the sorting center in Douvrin (62) on Friday 11/7/2025 at 17:15
– Arrival at the sorting center in Beaume on Saturday 12/07/2025 at 2:42
_ Package arrived at Nuit St Georges on Tuesday 15/7/2025 at 6:05
- Package available at the pickup point on Tuesday 15/7/2025 at 12:09

The indicative delay of 48 hours is understood from the dispatch, which is 11/07 at 10:15, leading us to a maximum delivery deadline of Sunday 13/07 at 10:15.
However, July 13 was a Sunday, and July 14 a national holiday, periods during which carriers do not ensure any distribution.

The package was therefore made available at your pickup point on 15/07, as soon as the rounds resumed, which is just over 48 hours after dispatch – which is perfectly in line with the announced deadlines, once non-working days are excluded. Furthermore, we clearly indicate that the deadlines are indicative and not contractual.

It was then picked up by you on 17/07 at 13:57

In summary, the delivery was indeed made within the 48 working hours planned. We are nonetheless sorry that this may have disrupted your plans, and we take note of your comments on taste and price.

Remaining at your disposal,

Have a good day

Charlotte
N
Nelly S.
Rating: 5 out of 5
following a purchase from 10/07/2025
PERFECT!!! thank you very much!!!
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Response from Prêt à Garnir
Hello Nelly,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
N
Nathalie G.
Rating: 5 out of 5
following a purchase from 06/07/2025
Great as usual
Translated reviews
Response from Prêt à Garnir
Hello Nathalie,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
M
Marie Claude A.
Rating: 1 out of 5
following a purchase from 16/06/2025
My package arrived with 25 tarts out of 96 broken. You asked me for photos, which I did. Since then, radio silence. This is not very commercial.
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Response from Prêt à Garnir
Hello Marie Claude,

This is absolutely not the experience we wish to offer our customers.

I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.

I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.

Thank you for your feedback, which allows us to improve.

Have a nice day

Charlotte
P
Philippe L.
Rating: 5 out of 5
following a purchase from 06/07/2025
Ras
Translated reviews
Response from Prêt à Garnir
Hello Philippe,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the team at Prêt à Garnir
C
Caroline K.
Rating: 2 out of 5
following a purchase from 06/07/2025
I am very mixed, the product is of quality and very good! Unfortunately, the tarts at the bottom arrived broken, a loss of 10 tarts, which forced me to quickly make a homemade shortbread dough. It's a shame that the bubble wrap placed under the product is not also on the bottom.
Translated reviews
Response from Prêt à Garnir
Hello Caroline,

We are delighted that you like our products!

However, we are sorry to hear that some items were damaged during transport, despite all the precautions we take for packaging.

Please do not hesitate to contact us so that we can look into this together and find a solution.

Your satisfaction remains our priority!

See you soon,

Charlotte & the team at Ready to Fill
J
Johanna M.
Rating: 1 out of 5
following a purchase from 01/07/2025
I paid €21 for a delivery for the deadline not to be respected. I am told to make a discount once the package is received, but when I contact them to inform them that the package has been received and that the discount can be made, there is no more sound or image.
Translated reviews
Response from Prêt à Garnir
Hello Johanna,

This is absolutely not the experience we wish to offer our customers.

I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.

I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.

Thank you for your feedback, which allows us to improve.

Have a nice day

Charlotte
B
Benoit T.
Rating: 5 out of 5
following a purchase from 28/06/2025
Very good packaging and very good tart base, nothing to complain about.
Translated reviews
Response from Prêt à Garnir
Hello Benoit,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Pret Garnir team
L
Lina S.
Rating: 5 out of 5
following a purchase from 27/06/2025
Received quickly, careful packaging.
Translated reviews
Response from Prêt à Garnir
Hello Lina,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Pret Garnir team
M
Marie-Claude C.
Rating: 5 out of 5
following a purchase from 27/06/2025
Perfect
Translated reviews
Response from Prêt à Garnir
Hello Marie Claude,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Pret Garnir team
G
Ghislaine N.
Rating: 5 out of 5
following a purchase from 20/06/2025
Very well packaged parcel. No breakage. Excellent quality products
Translated reviews
Response from Prêt à Garnir
Hello Ghislaine,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Pret Garnir team
S
Sylvie T.
Rating: 5 out of 5
following a purchase from 08/05/2025
Very happy with my purchases! My friends were delighted
Translated reviews
Response from Prêt à Garnir
Hello Sylvie,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
B
Burgat N.
Rating: 5 out of 5
following a purchase from 22/06/2025
Very responsive good product
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Response from Prêt à Garnir
Hello Nadia,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
A
Anne-Marie T.
Rating: 5 out of 5
following a purchase from 25/06/2025
Very good
Translated reviews
Response from Prêt à Garnir
Hello Anne Marie,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team
A
Anne-Heloise P.
Rating: 5 out of 5
following a purchase from 24/06/2025
Perfect and really fast! We ordered a bit late and the company did everything to send us the package as quickly as possible. Very good communication. Thank you!
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Response from Prêt à Garnir
Hello Anne Héloise,

Thank you very much for your feedback!

We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.

Looking forward to delighting you again!

See you very soon,

Charlotte and the Prêt à Garnir team