Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.
Hello Aline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Mathilde F.
Rating: 5 out of 5
Very good products and a little surprise gift
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Response from Prêt à Garnir
Hello Mathilde, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Claire L.
Rating: 5 out of 5
Great because you can just make the stuffing and it's all ready to go.
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Response from Prêt à Garnir
Hi Claire, Your comment sums up our concept very well! We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Ghis
Rating: 5 out of 5
Perfect, I'm very satisfied. Two great orders. Thanks for the gifts. Very fast delivery, careful packaging. Excellent products, only good things! Thanks again.
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Response from Prêt à Garnir
Hello Gislaine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Daniel D.
Rating: 5 out of 5
Product I needed and could no longer find from my usual suppliers, delivered in record time, impeccable packaging and a little gift to boot.
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Response from Prêt à Garnir
Hello Daniel, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Aline
Rating: 4 out of 5
Fast and accurate delivery. The products are very nice and allow beautiful presentations. As for taste, I haven't used them yet, so I'll have to wait and see.
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Response from Prêt à Garnir
Hello Aline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Anne T.
Rating: 4 out of 5
Not disappointed with the quality of my products they are in accordance with my purchases on the other hand even if the parcel is super well packed that makes 2 times that I take puff pastry quiches some are broken... not cool
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Response from Prêt à Garnir
Hello Anne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Unfortunately, quiches are very fragile. We are constantly working to improve our packaging. We hope to soon find the packaging that will allow them to arrive all unbroken. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Have a nice day Charlotte
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Alexandrine K.
Rating: 5 out of 5
ORDER PLACED IN A HURRY AND DELIVERED VERY QUICKLY. MAXIMUM REACTIVITY THANK YOU
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Response from Prêt à Garnir
Hello Alexandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Santos
Rating: 5 out of 5
Great customer service, very fast and responsive. Fast, well-packaged deliveries
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Response from Prêt à Garnir
Hello Fenidia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Pauline D.
Rating: 5 out of 5
Everything was perfect Neat packaging Fast shipping Small gift Thank you ????
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Response from Prêt à Garnir
Hello Pauline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Client
Rating: 5 out of 5
Excellent experience This weekend's brunch was a huge success. Quality products and original visuals make your buffets classy and sophisticated.
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Response from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Sp
Rating: 5 out of 5
Tartlet sizes are. Ideal for a buffet. Not easy to find. Thank you
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Response from Prêt à Garnir
Hello Jessica, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Sosar
Rating: 5 out of 5
The site is well informed and pleasant to consult, ordering is easy, shipping is fast, the packaging is very neat and the gift is much appreciated. This is the second time I've ordered from Pretagarnir and I'm always very satisfied.
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Response from Prêt à Garnir
Hello Sophie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Christine
Rating: 5 out of 5
Fast delivery and carefully packed! Thank you for the gift which made me very happy.
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Response from Prêt à Garnir
Hello Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Frédérique B.
Rating: 5 out of 5
Good products corresponding to what is presented, fast and protected delivery.
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Response from Prêt à Garnir
Hello Frédérique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Morel
Rating: 5 out of 5
Fast delivery. Excellent delivery and pie shells
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Response from Prêt à Garnir
Hello Martille, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Isabelle M.
Rating: 5 out of 5
This is my first order. I'm very satisfied with both the quality of the products (sweet and savoury mini-bites) and the speed with which the order was dispatched and, above all, the impeccable packaging. The products were recommended to me and I'm doing the same.
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Response from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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C.merat
Rating: 5 out of 5
Excellent products and advice
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Response from Prêt à Garnir
Hello Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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M M.
Rating: 5 out of 5
I have already answered this questionnaire
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Response from Prêt à Garnir
Dear Jean-Pierre, We would like to inform you that requests for feedback are sent in 2 phases each time you place an order on our site. You will receive an initial e-mail 7 days after placing your order, asking for your opinion on our site and services. Then you'll receive a second mail asking for your opinion on the items you've received. Your feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte The customer service team
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Stéphanie S.
Rating: 5 out of 5
Good quality products.
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Response from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Mme M.
Rating: 5 out of 5
It's easy to prepare a last-minute aperitif with an attractive presentation.
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Response from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Gerald L.
Rating: 5 out of 5
never been disappointed, neither in the products nor in the deliveries. really perfect
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Response from Prêt à Garnir
Hello Gérald, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Jean-Pascal G.
Rating: 5 out of 5
I can not answer .my opinion there is a team worthy of the name.je me répète des pro .et je réitère toute ma confiance a cette équipe et met 10 étoiles a Magalie qui a fait un travail remarquable .j'espère que ce message sera adresser a la personne concerner .
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Response from Prêt à Garnir
Hello Jean Pascal, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We'll be sure to pass this message on to Magalie, who will be delighted to see that all the attention she pays to our customers' packaging is working for you. We're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Celine
Rating: 5 out of 5
Always very satisfied with my orders, meticulously prepared and very good quality products.
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Response from Prêt à Garnir
Hello Céline, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Cherrier N.
Rating: 5 out of 5
Everything is fine and good.
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Response from Prêt à Garnir
Hello Noël, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Ella B.
Rating: 5 out of 5
Very responsive team!
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Response from Prêt à Garnir
Hello Ella, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Marthe
Rating: 5 out of 5
Very satisfied! Quick receipt of order, affordable price, I recommend products well packaged with care. Super
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Response from Prêt à Garnir
Hello Marthe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Ga C.
Rating: 5 out of 5
Fast delivery, careful packaging and quality products.
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Response from Prêt à Garnir
Hello Gaëlle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Marc Z.
Rating: 5 out of 5
Fast delivery.
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Response from Prêt à Garnir
Hello Marc, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Severine A.
Rating: 5 out of 5
The products are of good quality, with lots of variety, allowing for many possibilities and creations, ideal for my catering business.
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Response from Prêt à Garnir
Hello Séverine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Pierre R.
Rating: 5 out of 5
Very smooth order, very fast shipping and very well protected to avoid breakage. I recommend
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Response from Prêt à Garnir
Hello Pierre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Isabelle
Rating: 5 out of 5
The team is very responsive, I received some broken waffle cups, they were sent back to me immediately. The products are very good. I've been using them for several years. Very good site
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Response from Prêt à Garnir
Hello Isabelle,, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Mélanie
Rating: 4 out of 5
Very, very professional company, and coming from craftsmen who found it hard to delegate, that's saying a lot! Compared to many of their competitors, who are easier to find through physical retailers, the taste and quality are undeniable, and the customer service is top-notch! The only small flaw beyond their control is delivery, as with many other companies.
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Response from Prêt à Garnir
Hello Melanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. The last mile between you and us eludes us, and please know that this upsets us, but we do our utmost to make it as smooth as possible. If you have any questions or concerns in the future, please do not hesitate to contact us. We hope you'll continue to enjoy our products and services, and that you'll come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Stéphanie D.
Rating: 5 out of 5
Perfect control
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Response from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Cecile
Rating: 5 out of 5
GOOD QUALITY PRODUCTS GOOD VALUE FOR MONEY VERY FAST DELIVERY
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Response from Prêt à Garnir
Hello Cécile, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Nadine D.
Rating: 3 out of 5
The parcel was not delivered to the requested relay point but about twenty kilometers away and there were about twenty broken trendy items.
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Response from Prêt à Garnir
Hello Nadine, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel, and the non-delivery to the requested relay point. We would like to assure you that we attach great importance to customer satisfaction and take this situation very seriously. As far as delivery to another relay point of your choice is concerned, please note that this is beyond our control. It sometimes happens that the chosen relay point refuses to accept parcels due to lack of space, or simply because it is closed for the vacations. This is quite exceptional. As far as you are concerned, according to the tracking of your order, I have not noticed any information from DPD concerning the change of destination. We will be sure to inform them of your dissatisfaction so that this does not happen again. The breakage of your parcel is a rare and isolated incident which does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
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Angelique R.
Rating: 5 out of 5
Everything is perfect, thank you for your attention!
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Response from Prêt à Garnir
Hello Angélique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Catherine M.
Rating: 2 out of 5
I've always been satisfied with my orders, except for the last one when I had a dozen lightning bolts destroyed.
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Response from Prêt à Garnir
Hello Catherine, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We fully understand your disappointment and the concern this may have caused regarding the quality of our products. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have undermined your confidence in our products, and we sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive and worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
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Marie P.
Rating: 5 out of 5
the site is very well done, the recipes very simple and complete. The response to the email was fast and the products were sent very carefully, nothing was broken. I recommend this site for its reliability.
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Response from Prêt à Garnir
Hello Marie Paule, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Marie
Rating: 5 out of 5
Very satisfied. I ordered some small ones ready to garnish for an aperitif cocktail and the 2 models chosen are of very good quality, the order was very well packed, no breakage on arrival and fast dispatch! Simply perfect.
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Response from Prêt à Garnir
Hello Marie, We are delighted that you have enjoyed your shopping experience on the Prêt à Garnir website and that our mini-cocktails meet your expectations. Your feedback is extremely valuable to us as it lets us know that we are on the right track and continue to offer excellent service and quality products to our customers. Thank you for your feedback and support! We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Have a nice day. Charlotte
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