Customer reviews of Prêt à Garnir

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 257 published reviews

Summary of reviews

Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.

Reviews 2, 4 and 5 stars

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Nathalie G.
Rating: 5 out of 5
Another order arrived very well packaged and as always satisfied with the products received and also with the little gift I received with my order. Many thanks for the speed of delivery. In short, I recommend Prêt à garnir products.
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Response from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Nhu M.
Rating: 5 out of 5
I had already bought this product 2 years ago for a party and recommend it for an aperitif dinner at the end of September. I think everything will be fine.
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Response from Prêt à Garnir
Hello Nhu Mai, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Arnaud P.
Rating: 5 out of 5
PERFECT SHARPNESS
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Response from Prêt à Garnir
Hello Arnaud, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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François D.
Rating: 5 out of 5
Products as impeccable as ever! However, there was a lot of breakage on receipt of the parcel....
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Response from Prêt à Garnir
Hello François, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Bernard B.
Rating: 4 out of 5
Ras Merci Rien à dire
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Response from Prêt à Garnir
Hello Bernard, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Client S.
Rating: 5 out of 5
Very good products. The mini tarts arrived intact, but the bottoms of the tarts suffered in transit - all the bottoms were broken. The protection on the bottom of the parcel was too thin - only 1 layer of soft bubbles. It's a shame because the quality of the products is excellent.
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Response from Prêt à Garnir
Hello Sylvie, Thank you for your feedback and we are very sorry to hear that your order was damaged in transit. We apologize for the inconvenience. Despite all the precautions we take during packing, incidents do occur, beyond our control, due to the numerous manipulations the parcels undergo. We are constantly looking for ways to improve the protection of our parcels, while at the same time being mindful of our customers' environmental concerns, which encourage us to reduce the amount of packaging we use. If you have any further concerns or questions, please don't hesitate to contact us. We are here to help and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused, and look forward to the opportunity to regain your trust and continue to serve you in the future. We hope this gesture meets your expectations, and thank you for your understanding. Have a nice day Charlotte
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Céline
Rating: 5 out of 5
A sensation for my cocktail party! Small choux pastries stuffed with duck mousse and ham mousse and small tarts (round and square) mimosa egg, surimi/mayo, salmon/cream.... top visual!
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Response from Prêt à Garnir
Hello Céline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Monique
Rating: 5 out of 5
First of all because of the great availability for the customer, but what delighted me the most was the high quality of the product I received, which is not the same as the one bought in a store and sold in another brand. Thank you for knowing about your brand. Monique
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Response from Prêt à Garnir
Hello Monique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Client C.
Rating: 5 out of 5
2nd delivery received item in good condition, packaging satisfied
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Response from Prêt à Garnir
Hello Helene, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Dominique R.
Rating: 5 out of 5
My order was delivered very quickly. The products are excellent! A recommendation without hesitation.
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Response from Prêt à Garnir
Hello Dominique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Emilie P.
Rating: 5 out of 5
Fast shipping, great product and fast, efficient customer service.
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Response from Prêt à Garnir
Hello Emilie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Bruno K.
Rating: 5 out of 5
Fast delivery, quality products
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Response from Prêt à Garnir
Hello Bruno, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Yves P.
Rating: 5 out of 5
As expected. B-post punctual.
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Response from Prêt à Garnir
Hello Yves, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Odile G.
Rating: 5 out of 5
The fragile product arrived in its entirety.
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Response from Prêt à Garnir
Hello Odile, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Alexandre B.
Rating: 5 out of 5
Very responsive company that listens to its customers.
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Response from Prêt à Garnir
Hello Alexandre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Rene L.
Rating: 5 out of 5
Very very good site I recommend
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Response from Prêt à Garnir
Hello René, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Sabrina G.
Rating: 5 out of 5
Satisfied with the products and delivery.
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Response from Prêt à Garnir
Hello Sabrina,, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Rene L.
Rating: 5 out of 5
Thank you very much.
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Response from Prêt à Garnir
Hello René, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Jenny A.
Rating: 5 out of 5
Fast delivery Well-protected packaging and the little extra with each order: little gifts and recipes I recommend Top products that keep super well and have a perfect finish.
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Response from Prêt à Garnir
Hi Jenny, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Miranda
Rating: 5 out of 5
quick response and fast delivery.
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Response from Prêt à Garnir
Hello Miranda, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Amelie D.
Rating: 5 out of 5
Very easy to impress your guests
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Response from Prêt à Garnir
Hello Amélie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Client(E)
Rating: 5 out of 5
Visual and taste quality products
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Response from Prêt à Garnir
Hello Hubert, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Patrick
Rating: 5 out of 5
Very good Very good Very fast . I recommend
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Response from Prêt à Garnir
Hello Patrick, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Silvia V.
Rating: 5 out of 5
Fast service, impeccable product every time!
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Response from Prêt à Garnir
Hello Sylvia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Stephanie L.
Rating: 4 out of 5
Perfect container as I had imagined too bad there are some broken in my order.
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Response from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Marie-France M.
Rating: 5 out of 5
Excellent product and service
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Response from Prêt à Garnir
Hello Marie France, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Jean C.
Rating: 4 out of 5
Rasxxxxxxxxxx
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Response from Prêt à Garnir
Hello Jean, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Jean C.
Rating: 5 out of 5
Serious company, delivery and quality
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Response from Prêt à Garnir
Hello jean Claude, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Autour D.
Rating: 4 out of 5
We ordered trendy plain pastry shells and on 2 occasions there were quite a few broken pastry shells in the packaging. Nevertheless, we're very satisfied with the delivery times and the products you offer.
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Response from Prêt à Garnir
Hello, First of all we would like to apologize for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
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Rene L.
Rating: 5 out of 5
Thank you very much.
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Response from Prêt à Garnir
Hello René, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Philippe B.
Rating: 5 out of 5
Product as described
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Response from Prêt à Garnir
Hello Philippe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Charlotte G.
Rating: 5 out of 5
I wanted to thank you for your responsiveness to my tarts received broken, thank you very much for re-sending them and this in a reasonable time ... And this one was intact.... Thank you very much...
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Response from Prêt à Garnir
Hello Charlotte, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Dominique F.
Rating: 5 out of 5
Fast delivery. Serious company. Small additional gift
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Response from Prêt à Garnir
Hello Dominique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Liliane O.
Rating: 5 out of 5
Good quality products and top-notch, responsive after-sales service. Thank you Charlotte
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Response from Prêt à Garnir
Hello Liliane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Patrick
Rating: 5 out of 5
Tartelettes Very good, crisp without being hard, good taste. However, 2 or 3 Tartelettes per box were damaged on delivery. Small downside: unusable and therefore lost.
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Response from Prêt à Garnir
Hello Patrick, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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New P.
Rating: 5 out of 5
Customer service listened to my comments about the presence of additive E in the gluten-free tarts.
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Response from Prêt à Garnir
Hello Paolo, Thank you for taking the time to share your review of our gluten-free tarts. We sincerely appreciate your feedback and were sorry to hear that the presence of E additives in our products caused you concern. At Prêt à Garnir, customer satisfaction is our top priority. We understand the importance of transparency and ingredient quality in food products, especially for those following a gluten-free diet. Your feedback is invaluable and has prompted us to pass it on to our supplier. Our supplier's R&D team is looking for alternatives to the E additives mentioned, while maintaining the same quality and taste you enjoy. We are committed to continuously improving our products to meet the expectations and needs of our customers. We will keep you informed of any changes to our recipes as soon as they are implemented. In the meantime, please do not hesitate to contact us directly if you have any further questions or suggestions. Your feedback is essential to help us improve. Thank you again for your understanding and loyalty. Have a nice day Charlotte
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Marie
Rating: 5 out of 5
I am a loyal customer and they are always top notch. Thank you for your seriousness and your good products.
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Response from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. Thank you for your loyalty! At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're delighted that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Carine J.
Rating: 5 out of 5
Good quality fast delivery
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Response from Prêt à Garnir
Hello Carine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Sonia B.
Rating: 5 out of 5
Responsiveness +++ Customer service +++++++ Top!
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Response from Prêt à Garnir
Hello Sonia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
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Thomas L.
Rating: 5 out of 5
fast and efficient delivery I recommend
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Response from Prêt à Garnir
Hello Thomas, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte