Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
M
M G.
Rating: 3 out of 5
following a purchase from 25/08/2026
The tart bases are very good, but unfortunately many bases were broken. More than 10. It's a shame because they are not really usable.
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Response from Prêt à Garnir
Hello Denis,
Thank you for your feedback. We are sincerely sorry to hear that your order was damaged during transport.
Despite the care taken in packaging our products, some incidents may unfortunately occur during the various handling of packages.
Our sales department will be sure to get back to you regarding the damage encountered during the delivery of your package.
Have a nice day
Charlotte
C
Christine F.
Rating: 4 out of 5
following a purchase from 22/07/2026
Very happy with the speed of shipping and the quality of the delivery. Pleasantly surprised by the little attention. I cannot yet give my opinion on the quality of the product as I have not tasted it yet
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Response from Prêt à Garnir
Hello Christine,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
B
Bruno R.
Rating: 4 out of 5
following a purchase from 06/07/2026
Hello, fast delivery time, products very nice visually and in taste, only downside some tartlet bases were broken in the package. I recommend the site and I won't hesitate to recommend it on the site. Best regards. Mr. Robillard
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Response from Prêt à Garnir
Hello Bruno,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
C
Cynthia L.
Rating: 4 out of 5
following a purchase from 16/06/2026
Good site with good products in general
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Response from Prêt à Garnir
Hello Cynthia,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
M
Marie B.
Rating: 4 out of 5
following a purchase from 01/06/2026
Happy with my order, despite some small broken chocolate shells. Maybe needs more secure packaging.
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Response from Prêt à Garnir
Hello Marie,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
N
Nicolas L.
Rating: 3 out of 5
following a purchase from 03/04/2026
Too many broken products. Even though a refund was made, I was missing some items....
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Response from Prêt à Garnir
Hello Nicolas,
We are sincerely sorry for the inconveniences encountered during the receipt of your order, particularly regarding the damaged products.
We want to assure you that the merchandise always leaves our premises in perfect condition. We take great care in the preparation and packaging of each order so that it reaches you in the best possible conditions. Unfortunately, despite all the precautions in place, we remain dependent on the numerous handling done during transport by the carriers. Our products remain fragile, and it can happen that they suffer shocks beyond our control.
Since the refund has already been made, we hope that beyond this, the commercial gesture proposed on your next order will demonstrate our willingness to satisfy you and preserve your trust.
We remain at your disposal for any further questions and hope to have the opportunity to fully satisfy you on your next order.
Have a nice day
Charlotte
J
Joel L.
Rating: 3 out of 5
following a purchase from 28/02/2026
Several broken products
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Response from Prêt à Garnir
Hello Joel,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. We sincerely apologize for this inconvenience.
Despite all the precautions we take during packaging, incidents can occur, escaping our control due to the many handling the packages undergo.
We are constantly looking for solutions to improve the protection of our packages while being mindful of our customers' environmental concerns, which encourage us to reduce the amount of packaging used.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconveniences caused and we hope to have the opportunity to regain your trust and continue to serve you in the future.
We hope this gesture will meet your expectations and we thank you for your understanding.
Have a great day
J
Jean B.
Rating: 3 out of 5
following a purchase from 14/02/2026
Upon receiving my order, I was very disappointed. Half of the tarts were broken. I made a complaint, and a few days later I received a new shipment - intact. I did not receive an email confirming the new shipment and that is a bit regrettable. From a communication point of view. In the end, all's well that ends well. I give 3 stars
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Response from Prêt à Garnir
Hello Jean,
I am sorry to hear that you did not receive my emails confirming the sending of a new order.
We always take the time to respond to our customers and to inform them about the status of their order.
Have a nice day
Charlotte
M
Martine K.
Rating: 3 out of 5
following a purchase from 31/01/2026
the delivery location has been changed without notifying me. This new pickup point was in another city. Otherwise, I am satisfied with my order
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Response from Prêt à Garnir
Hello Martine,
We are sincerely sorry for this change of delivery location.
The pickup point has indeed been modified at the initiative of the carrier. This situation can occur for various reasons beyond our control: temporary closure of the pickup point (holidays), storage capacity reached, or occasional logistical constraints.
As stated in the general sales conditions of the carrier, they reserve the right to adapt the pickup point in order to ensure the proper delivery of the package in the best possible time.
We understand that this may cause inconvenience and thank you for your understanding.
Of course, we remain at your disposal if needed.
Have a nice day
Charlotte & the Prêt à Garnir team
R
Renee V.
Rating: 3 out of 5
following a purchase from 12/01/2026
Fast shipping, ordered products received
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Response from Prêt à Garnir
Hello Renée,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
B
Bouchenine W.
Rating: 3 out of 5
following a purchase from 12/01/2026
The products were excellent, but unfortunately I had 25% to 30% of the merchandise, the pies were very badly packaged
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Response from Prêt à Garnir
Hello Bouchemine,
We are sincerely sorry to hear that your order did not meet your satisfaction.
However, we are surprised because we have not received any message from you or photos of the affected products, which are essential to verify the damage and proceed with a replacement or an appropriate solution.
Our customer service is always available and responsive to assist our customers in case of issues. Please do not hesitate to contact us directly so that we can discuss and find a solution.
Have a nice day
D
Dominique P.
Rating: 4 out of 5
following a purchase from 27/12/2025
very good but many breaks
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Response from Prêt à Garnir
Hello Dominique,
Thank you for taking the time to share your opinion and your feedback. We are delighted to learn that you appreciate the quality of our products.
However, we are sincerely sorry for the breakage observed on some products. Despite all the care taken in packaging, this can unfortunately happen during transport. We invite you to contact us directly by email, sending us a photo of the broken items so that we can offer you a commercial gesture.
Thank you again for your trust and understanding.
Have a nice day
Charlotte
L
Laurence G.
Rating: 4 out of 5
following a purchase from 19/12/2025
Satisfied with my purchase, however some cones were broken and therefore unusable, really a shame. Moreover, I had ordered a pack of two boxes of mini puff stars, I only received one but instead of the missing one, I got half-moon shaped puff pastries. Otherwise, they are very good products.
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Response from Prêt à Garnir
Hello Laurence,
Thank you for taking the time to share your opinion and feedback. We are delighted to hear that you appreciate the quality of our products.
Regarding the mini puff stars, they are sold individually (1 box). The half-moon shaped pastries received as a supplement corresponded to the gift of the month, included in your order.
However, we are sincerely sorry for the breakage observed on some mini cones. Despite all the care taken in packaging, this can unfortunately happen during transport. We invite you to contact us directly by email, sending us a photo of the broken items so that we can offer you a commercial gesture.
Thank you again for your trust and understanding.
Have a nice day
Charlotte
N
Nicole D.
Rating: 4 out of 5
following a purchase from 04/12/2025
Simple, effective, fast
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Response from Prêt à Garnir
Hello Nicole,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
M
Marc W.
Rating: 4 out of 5
following a purchase from 15/12/2025
Very satisfied, fast delivery, impeccable packaging, they were well protected in the box. The puff pastry was excellent, great product, I recommend it and will promote it well among my friends.
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Response from Prêt à Garnir
Hello Marc,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
P
Patrick T.
Rating: 4 out of 5
following a purchase from 08/12/2025
Serious company and respect for delivery times
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Response from Prêt à Garnir
Hello Patrick,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A
Agnès M.
Rating: 4 out of 5
following a purchase from 29/11/2025
The ordered tartlet shells are very good, the order was quick and the delivery was free
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Response from Prêt à Garnir
Hello Agnès,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Z
Zaïna D.
Rating: 3 out of 5
following a purchase from 10/11/2025
Hello, I am delighted to have placed this order and I am quite satisfied. However, there was some damage despite your superb packaging. Of the two boxes, two of the products were damaged.
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Response from Prêt à Garnir
Hello Zaïna,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. We sincerely apologize for this inconvenience.
Despite all the precautions we take during packaging, incidents can occur, escaping our control due to the numerous handling that packages undergo.
We are constantly looking for solutions to improve the protection of our packages while being mindful of our customers' environmental concerns, which encourage us to reduce the amount of packaging used.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconveniences caused and we hope to have the opportunity to regain your trust and continue to serve you in the future.
We hope this gesture will meet your expectations and we thank you for your understanding.
Have a nice day
Charlotte
M
Marie Paule C.
Rating: 3 out of 5
following a purchase from 07/11/2025
Part of the cones was broken
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Response from Prêt à Garnir
Hello Marie Paule,
Thank you for your positive feedback, we are delighted that you like our products!
We are however sorry to learn that a few items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Prêt à Garnir
C
Clausel G.
Rating: 3 out of 5
following a purchase from 01/11/2025
We are disappointed because part of the order arrived crushed... certainly due to the delicacy of La Poste who delivered it to us.
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Response from Prêt à Garnir
Hello Gérard,
Thank you for your positive feedback, we are delighted that you like our products!
We are however sorry to learn that a few items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Prêt à Garnir
C
Christian M.
Rating: 3 out of 5
following a purchase from 02/11/2025
Arrived on time. Too bad some were broken (11 pieces). Thank you for the little gift (6 trees). It doesn't compensate for the losses but it's still nice.
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Response from Prêt à Garnir
Hello Christian,
Thank you for your positive feedback, we are delighted that you like our products!
We are however sorry to learn that a few items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Prêt à Garnir
P
Paulette P.
Rating: 4 out of 5
following a purchase from 17/10/2025
Package arrived very quickly after the order. Thank you for the extra gift. I chose the 96 taco cups. Too bad there aren't four packs of 24. Do they keep well? I hope so.
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Response from Prêt à Garnir
Hello Paulette,
Thank you very much for your feedback!
Our tacos keep very well in an airtight container or a metal box, protected from moisture. This way, you can preserve their crunchiness even several weeks after opening.
The choice of packaging in two bags of 48 by our supplier also responds to a desire to limit waste and unnecessary packaging — an approach we are committed to continuing to reduce our environmental impact.
However, we take good note of your suggestion, as your feedback helps us to constantly improve our products.
Have a nice day
Charlotte
S
Stephane P.
Rating: 3 out of 5
following a purchase from 03/10/2025
1 can Trot of breakage in the queen size plugs, out of 24 pieces 8 in bad condition. For the rest it was perfect. Thank you for the service and the delivery time nothing to complain about. I would still remain a customer. Have a good end of the day.
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Response from Prêt à Garnir
Hello Stephane,
Thank you for your positive feedback, we are delighted that you like our products!
We are however sorry to learn that a few items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Prêt à Garnir
Y
Yvon G.
Rating: 4 out of 5
following a purchase from 25/09/2025
Well received and well made
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Response from Prêt à Garnir
Hello Yvon,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
N
Nicole A.
Rating: 4 out of 5
following a purchase from 08/09/2025
The product itself suits me, but I ordered to be delivered to a pickup point 500 m from my home. I had to pick it up 5 km from my house. That is the reason for my dissatisfaction.
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Response from Prêt à Garnir
Hello Nicole,
We understand your disappointment regarding the delivery issue encountered, and we fully share your frustration.
We understand that this can be particularly disappointing, but the delivery problem is attributable to our carrier, and not to our team.
This can happen when the chosen pickup point is saturated, closed, or temporarily unavailable. In this case, the carrier automatically chooses the nearest available pickup point to avoid delaying your delivery.
Our main goal is to provide you with a hassle-free shopping experience, and we are deeply sorry that this has not been the case.
We remain at your disposal for any questions and thank you for your trust.
We look forward to seeing you again on your next order.
Have a nice day
Charlotte & the Ready to Fill Team
W
William T.
Rating: 4 out of 5
following a purchase from 07/09/2025
Pleasantly surprised and at the same time disappointed... Indeed, I ordered 2 packages and received 48 mini cocoa pastries as a gift, sincerely great! However, what a disappointment during my last orders of 7-8 packages where the gift was 6 mini pastries... look for the error. Your products are excellent, commercially speaking it's not the same! Mr. THOMAS William
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Response from Prêt à Garnir
Hello Mr. Thomas,
Thank you very much for your feedback and for your compliments on our products, it makes us very happy!
We would like to provide you with some clarifications regarding the mini cocoa pastries. These are products supplied by our provider, and during their production, a weight issue was detected, making them non-compliant for standard marketing. Rather than destroy them, we chose to offer them to our customers for any order exceeding a certain amount, so they can still enjoy them.
In general, we always include only a few samples in the packages. Therefore, the number of mini pastries offered may vary depending on the volume of the order.
We hope this explanation clarifies the situation and thank you again for your loyalty and understanding.
Looking forward to delighting you again,
Have a nice day
Charlotte and the Prêt à Garnir team
J
Jean Luc S.
Rating: 4 out of 5
following a purchase from 05/09/2025
Quality products, fast delivery and good packaging, unfortunately not preventing a bit of breakage on fragile tartlets during transport. Highly recommended
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Response from Prêt à Garnir
Hello Thomas,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
P
Philippe B.
Rating: 3 out of 5
following a purchase from 01/09/2025
Excellent quality product, unfortunately despite the care taken in packaging, several pieces were broken, thus unusable.
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Response from Prêt à Garnir
Hello Philippe,
Thank you for your positive feedback, we are delighted that you like our products!
However, we are sorry to learn that a few items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can address this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Prêt à Garnir
S
Stephanie D.
Rating: 3 out of 5
following a purchase from 25/08/2025
Hello, well packaged however several mini tartlet bases were broken, after an email that went unanswered (not very professional), I sent a message via the site. I am waiting... otherwise the products are good.
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Response from Prêt à Garnir
Hello Stéphanie,
Thank you for your message and our apologies for the delay in response.
During this holiday period, we are doing our best to manage on several fronts, which can sometimes lead to a slight delay.
Rest assured that your email has been processed and taken into account.
We remain at your disposal for any other requests, and thank you for your understanding and patience.
Have a nice day,
Charlotte
M
Mireille D.
Rating: 4 out of 5
following a purchase from 22/08/2025
I had been looking for this for a birthday for a long time. Variety, original to see for taste and maintenance after filling
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Response from Prêt à Garnir
Hello Mireille,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
A
Andre M.
Rating: 4 out of 5
following a purchase from 13/08/2025
a bit disappointed that the "waterproof" cones are only reserved for professionals given the quantity offered. I had already tried them, I found it nice, except that they lost their crunch very quickly. I received an ad stating that the process has now been improved, and that they now resist the humidity of the contents. But, there is a but, you have to order an industrial quantity. For an individual, it's a barrier. Nevertheless, the items are pleasant. Best regards, Mr. MILLE
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Response from Prêt à Garnir
Hello André,
Thank you very much for your detailed and constructive feedback.
We fully understand your comment regarding the packaging of waterproof cones. Indeed, we are also dependent on the formats proposed by our supplier, which explains these significant quantities reserved mainly for professionals.
We regret that this may pose a barrier for personal use, and we will keep your remark in mind for the future. Your satisfaction remains essential to us, and your feedback helps us evolve our offer.
We are happy that you appreciate our items nonetheless, and we hope you will continue to enjoy using them.
Best regards,
Charlotte & the Prêt à Garnir team
C
Chantal D.
Rating: 4 out of 5
following a purchase from 10/08/2025
A bit expensive
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Response from Prêt à Garnir
Hello Chantal,
Thank you for your feedback and your honesty.
We understand that our products may seem more expensive. This is due to the fact that we are directly dependent on the price of quality raw materials used by our suppliers. We choose to prioritize authentic ingredients and avoid additives or artificial ingredients as much as possible to ensure healthy, delicious, and respectful recipes.
This is a strong commitment on our part: to offer products that combine taste, quality, and transparency.
Thank you again for your trust and your feedback, which motivates us to continue on this path.
Best regards,
Charlotte & the Prêt à Garnir team
L
Lisette C.
Rating: 4 out of 5
following a purchase from 11/08/2025
Well received, but the pallet was forgotten
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Simon C.
Rating: 3 out of 5
following a purchase from 06/05/2025
Good products. Unfortunately, these are often cracked or broken. No improvement after contacting customer service.
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Response from Prêt à Garnir
Hello Simon,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many handling processes beyond our control.
In order to analyze the situation better and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
A
Alexandre D.
Rating: 3 out of 5
following a purchase from 12/07/2025
I placed an order for 16 packages and on that order four packages were damaged by 50%.
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Response from Prêt à Garnir
Hello Alexandre,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
P
Pierre M.
Rating: 3 out of 5
following a purchase from 11/07/2025
The ingredients (very fragile) contained in the package were damaged by 95%, this seems to be rather the fault of the carrier - to whom I expressed my dissatisfaction and who did not have the courtesy to respond - than of the sender because the product was well packaged. The latter made me a replacement proposal that I appreciated.
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Response from Prêt à Garnir
Hello Pierre,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
O
Orly C.
Rating: 4 out of 5
following a purchase from 06/07/2025
Good product fast delivery
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Response from Prêt à Garnir
Hello Orly,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
S
Solène R.
Rating: 3 out of 5
following a purchase from 30/06/2025
I received broken tartlets
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Response from Prêt à Garnir
Hello Sol ne,
We are sorry to hear that our tartlets were damaged during transport, despite all the precautions we take for packaging.
Please feel free to contact us so we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Pret Garnir
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