Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
L
Lucie S.
Rating: 4 out of 5
I am very satisfied with the products but the express delivery that I pay more for is of no use to me. Because it takes too long.
Translated reviews
Response from Prêt à Garnir
Hello Lucie, Thank you for your message and I understand your concern about delivery. After checking your order, I see that you have selected the Predict home delivery option with DPD. This option allows you to choose a time slot for home delivery, but it is not an express delivery option. If you wanted faster delivery, the Chronopost option would have been the right choice, as it is specifically dedicated to express deliveries. If you have any further questions or would like more information about our different delivery options, please don't hesitate to contact us. Have a nice day Charlotte
T
Trzciolek C.
Rating: 4 out of 5
Very good product that I recommend to all
Translated reviews
Response from Prêt à Garnir
Hello Christian, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
P
Patricia V.
Rating: 4 out of 5
everything perfect , customer service super !!!! just times the site has problems
Translated reviews
Response from Prêt à Garnir
Hello Patricia, We're delighted to hear that you were satisfied with your shopping experience with us. In a few weeks, a new version will be online. We should have no more problems... We'd like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offers. Charlotte
G
Gerard
Rating: 4 out of 5
Fast delivery Bite of good size and nice shape. Too bad it's not made with butter but with palm oil. Some bites damaged despite careful packaging.
Translated reviews
B
Bernard B.
Rating: 4 out of 5
Ras Merci Rien à dire
Translated reviews
Response from Prêt à Garnir
Hello Bernard, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
S
Stephanie L.
Rating: 4 out of 5
Perfect container as I had imagined too bad there are some broken in my order.
Translated reviews
Response from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
J
Jean C.
Rating: 4 out of 5
Rasxxxxxxxxxx
Translated reviews
Response from Prêt à Garnir
Hello Jean, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
A
Autour D.
Rating: 4 out of 5
We ordered trendy plain pastry shells and on 2 occasions there were quite a few broken pastry shells in the packaging. Nevertheless, we're very satisfied with the delivery times and the products you offer.
Translated reviews
Response from Prêt à Garnir
Hello, First of all we would like to apologize for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
S
Sabrina G.
Rating: 4 out of 5
Hello, the order was delivered correctly. Unfortunately the tarts were broken for several more once garnished they are very fragile.
Translated reviews
Response from Prêt à Garnir
Hello Sabrina, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which may result in damage. If this should happen again, please do not hesitate to contact me on receipt of the parcel, and we will see what we can do. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Charlotte
F
Fafet P.
Rating: 4 out of 5
Carefully packed parcel
Translated reviews
Response from Prêt à Garnir
Hello Philippe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
A
Allo43
Rating: 4 out of 5
I'm a little disappointed by a few broken tarts, but I'm aware that the transporter may be to blame.
Translated reviews
Response from Prêt à Garnir
Hello Sylvie,, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
J
Jean C.
Rating: 4 out of 5
Nothing to say about the product, good quality, only a lot of breakage in the boxes, which is a shame.
Translated reviews
Response from Prêt à Garnir
Hello Jean Claude, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
M
Membre P.
Rating: 4 out of 5
Fast, efficient, very good
Translated reviews
Response from Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
C
Carine
Rating: 4 out of 5
The wafers were beautifully packaged for our mail carriers!!!! I recommend bravo!!!
Translated reviews
Response from Prêt à Garnir
Hello Carine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
L
Lp
Rating: 4 out of 5
Good products, very practical to fill. 5 tarts were broken.
Translated reviews
Response from Prêt à Garnir
Hello Laurence, Our parcels undergo a lot of handling during transit. Despite our careful packaging, some of them may arrive broken. If this is the case, please do not hesitate to contact me on receipt of the parcel, and we will see together what we can do. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore delighted to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
H
Hélène
Rating: 4 out of 5
Fast delivery, careful packaging.
Translated reviews
Response from Prêt à Garnir
Hello Helene, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
G
Guy H.
Rating: 4 out of 5
Excellent tart base but needs to be waterproofed otherwise softens quickly
Translated reviews
Response from Prêt à Garnir
Hello Guy, Did you know that we have a special range for professionals with already waterproofed tarts? Please do not hesitate to contact me for further information. We'd like to thank you for your trust and support. We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Charlotte
R
Reungere H.
Rating: 4 out of 5
Good quality product. Just one problem when opening the boxes: some tulips were damaged, but the problem was quickly solved.
Translated reviews
Response from Prêt à Garnir
Hello Hervé, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
Z
Zaza
Rating: 4 out of 5
Fast delivery, with a little attention inside for a first order. The sponge cakes ordered are very good and light, but they don't soak up the liquid poured in to make our recipe.
Translated reviews
Response from Prêt à Garnir
Hello Elisabeth, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We will pass on your comments to our supplier. We are therefore pleased to note that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
V
Vb
Rating: 4 out of 5
Interesting product in quality and price, very fast delivery I recommend ready to garnish
Translated reviews
Response from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
S
Stephane L.
Rating: 4 out of 5
Hello the product poorly packaged small cabbage crushed but the product good quantities
Translated reviews
Response from Prêt à Garnir
Hello Stéphane, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
C
Catherine
Rating: 4 out of 5
I'm taking off one star for the expiration date. That said, I'm very satisfied with the product I ordered, and the Prêt à garnir team is very nice. I'd recommend it without hesitation.
Translated reviews
Response from Prêt à Garnir
Hello Catherine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. The Charlotte Kits have a 4-month DDM, and we guarantee a minimum 2-month DDM on receipt of this item. So we're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
B
Bernadette
Rating: 4 out of 5
As a regular customer, I'm always happy with their products. I was a little disappointed with my order today, not because of the quality of the products, but because of the 24 vol-au vents, which expire on June 20. The other products are valid until January 2025. Not possible to order less... too bad
Translated reviews
Response from Prêt à Garnir
Hello Bernadette, We're sorry to hear that you were disappointed with the durability date of the pure butter vol-au-vents you received. We always strive to provide accurate information in our product descriptions so that our customers can make informed decisions. Depending on the type of dough, we guarantee a best-before date of between 1 and 4 months. Pure butter vol-au-vents are a special production. The best-before date delivered was indicated next to the item code. We're sorry if you missed this information. Please note that the puff pastries can be filled and then frozen. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Charlotte
P
Pas D.
Rating: 4 out of 5
The products are great but there's a bit of breakage in transit...
Translated reviews
Response from Prêt à Garnir
Hello Eric, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Our parcels undergo a lot of handling during transit, and despite our packaging precautions there is unfortunately sometimes breakage. But please don't hesitate to contact us if this happens, and we'll see what we can do about it. We're glad to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Charlotte
Y
Yvon F.
Rating: 4 out of 5
good product for both savoury and sweet dishes
Translated reviews
Response from Prêt à Garnir
Hello Yvon, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
F
Fafet P.
Rating: 4 out of 5
Yes, very satisfied. Too bad there was some breakage in the Brest bets.
Translated reviews
Response from Prêt à Garnir
Hello Philippe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please do not hesitate to contact us as soon as you receive your parcel if there is any breakage, so that we can work together to find a solution to satisfy you. We're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
E
Evelyne P.
Rating: 4 out of 5
product quality and saves time.
Translated reviews
Response from Prêt à Garnir
Hello Evelyne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
M
Myrian L.
Rating: 4 out of 5
perfect Fast shipping
Translated reviews
Response from Prêt à Garnir
Hello Myrian, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope that you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Best wishes for the New Year! Charlotte
E
Edith
Rating: 4 out of 5
Dough a little thick - deadlines met. Very good dough
Translated reviews
Response from Prêt à Garnir
Hello Edith, We are delighted that you have enjoyed your shopping experience on the Prêt à Garnir website and that our #prêtàgarnir butter sweetened mini-tellines meet your expectations. Concerning the thickness of the pastry, this allows our bottoms to delay the recovery of hulidity, and guarantees their crunchiness. Your feedback is extremely valuable to us, as it lets us know that we're on the right track and can continue to offer our customers excellent service and quality products. Thank you for your feedback and support! We hope you'll continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Best wishes! Charlotte
V
Vrignaud
Rating: 4 out of 5
Choice, speed, efficiency, very pleasant sales service.
Translated reviews
Response from Prêt à Garnir
Hello Laurent, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Best wishes for the New Year! Charlotte
A
Agnès R.
Rating: 4 out of 5
Very well packaged. I haven't tried everything yet, but the mini eclairs were very good. It's very practical, all I had to do was make the cream.
Translated reviews
Response from Prêt à Garnir
Hello Agnés, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day and happy holidays!
F
Francois T.
Rating: 4 out of 5
Fast service but the bite-size crusts were smaller than those I had ordered but they were out of stock. Order corrected with my agreement. Excellent packaging.
Translated reviews
Response from Prêt à Garnir
Hello François, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
M
Menenduro
Rating: 4 out of 5
Easy-to-use website. Fast delivery. Good products to use as recommended.
Translated reviews
Response from Prêt à Garnir
Hello Thierry, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
C
Client(E)
Rating: 4 out of 5
A first order for me SUF this site. The products seem to be of good quality Delivery was fast + little bonus gift when I opened the box.
Translated reviews
Response from Prêt à Garnir
Hello François, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
V
Véronique S.
Rating: 4 out of 5
Very good products, very well packaged and fast delivery .always a little gift in addition .several orders made ,never disappointed thank you.
Translated reviews
Response from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
B
Bernard C.
Rating: 4 out of 5
Delivery as ordered and on time. Satisfactory products.
Translated reviews
Response from Prêt à Garnir
Hello Bernard, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Good day and happy holidays! Charlotte
V
Vrignaud
Rating: 4 out of 5
well recu la commande mas pas encore utilisé ,content de ce que j'ai reçu et merci pour le petit geste !!!
Translated reviews
Response from Prêt à Garnir
Hello, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
V
Viviane
Rating: 4 out of 5
Great experience. I delighted all my guests with these little tarts filled with pastry cream and various fruits in syrup.
Translated reviews
Response from Prêt à Garnir
Hello Viviane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
M
Michel T.
Rating: 4 out of 5
Good quality - Fairly fast delivery - Shame there was a bit of breakage in transit.
Translated reviews
Response from Prêt à Garnir
Hello Sophie, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
We use cookies for audience measurement and improving user experience.