The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Why say that everything is in stock if that is not the case. My calculation of order time and delivery time before our holidays was correct, if and only if you had not omitted to say that a reference was out of stock. Now I am in trouble... because the package will be sent back without being received. It is very likely that I will not order from you again. One lost customer
Translated reviews
Response from Produits-veto.com
Hello,
We thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations. For any urgent orders, we are at your disposal by phone or email to find a solution tailored to your needs.
We remain at your disposal and hope to be able to assist you.
Best regards,
The team at Produits-veto.com
J
Judith C.
Rating: 1 out of 5
following a purchase from 25/08/2026
I haven't received anything
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to learn that you have not received your order. Your satisfaction is very important to us, and we wish to understand what happened in order to assist you better. Please do not hesitate to contact us directly by private message so that we can resolve this issue together.
Best regards,
The team at Produits-veto.com
F
Francis B.
Rating: 1 out of 5
following a purchase from 16/08/2026
reasonable delivery time
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We are glad that the delivery time was reasonable, but we would like to better understand what may have disappointed you. Please feel free to contact us directly so that we can listen to you and find a solution together.
Best regards,
The Produits-veto.com team
N
Nadine F.
Rating: 1 out of 5
following a purchase from 08/08/2026
Unfortunately, I cannot evaluate the product itself as the package has not arrived. As a delivery address in Austria, a pick-up station had to be selected, but the tracking only worked moderately and no pick-up code or information about the duration for pick-up was communicated. Since the package could not be picked up on my part over the weekend (Fri, Sat, Sun) (delivery was Friday), the package was already delivered to a DPD pick-up station on Monday morning. Distance to the mentioned pick-up point 96 km .... absolute cheek, with almost 16€ shipping costs. Whether I will ever receive the package is questionable, the delivery to the new pick-up station is ongoing.
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that you have not received your package and that you have encountered difficulties with the delivery. Your experience is important to us and we would like to understand your situation better in order to assist you in the best way possible.
Please feel free to contact us directly via private message so that we can find a solution together.
Best regards,
The team at Produits-veto.com
T
Tiago A.
Rating: 1 out of 5
following a purchase from 04/08/2026
I still haven't received my order and I can't get any new information.
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your order and that you are having difficulties obtaining information. We invite you to contact us directly by email or phone so that we can assist you and clarify the situation as soon as possible.
Thank you for your understanding and we remain at your disposal.
Best regards,
The Produits-veto.com team
F
François A.
Rating: 1 out of 5
following a purchase from 06/08/2026
Very good
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback.
Best regards,
The Produits-veto.com team
D
Darina S.
Rating: 1 out of 5
following a purchase from 04/08/2026
I still didn’t receive my package
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that you have not yet received your package. We would like to resolve this issue as quickly as possible. We invite you to contact us directly so that we can assist you in this situation.
Best regards,
The Produits-veto.com team
J
Jean-Jacques G.
Rating: 1 out of 5
following a purchase from 24/07/2026
Was the delivery longer than expected?
Translated reviews
Response from Produits-veto.com
Hello Jean-Jacques,
We are sorry to hear that the delivery did not meet your expectations. We invite you to contact us directly so that we can examine your situation and find a solution together.
Thank you for your understanding.
The Produits-veto.com team
S
Susanna A.
Rating: 1 out of 5
following a purchase from 24/07/2026
After two weeks I still have not received my order.
Translated reviews
Response from Produits-veto.com
Hello Susanna,
We understand your disappointment regarding the delay in the delivery of your order and we sincerely apologize for it. We invite you to contact us privately to find a solution together. Unfortunately, during this summer period, it can happen that carriers encounter some difficulties.
Thank you for your understanding.
The Produits-veto.com team
V
Valentin C.
Rating: 1 out of 5
following a purchase from 22/07/2026
I did not receive the package.
Translated reviews
Response from Produits-veto.com
Hello Valentin,
We are sincerely sorry to hear that you have not received your package. Your satisfaction is important to us, and we invite you to contact us directly so that we can resolve this issue together.
Thank you for your understanding.
The Produits-veto.com team
L
Lizette C.
Rating: 1 out of 5
following a purchase from 18/07/2026
I was unable to finalize my order because the shipping section does not allow me to select my delivery address. Four options are offered and it is mandatory to choose one, but none of them correspond to my situation.
Translated reviews
Response from Produits-veto.com
Hello Lizette,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties when finalizing your order. However, we have seen that an order has been successfully validated. Please do not hesitate to contact us directly via our customer service so that we can improve our services.
Best regards,
The Produits-veto.com team
S
Sophie C.
Rating: 1 out of 5
following a purchase from 07/07/2026
Delivery times are way too long. A customer service that is more than limited with defamatory remarks. Waiting for a refund.
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your experience did not meet your expectations. We are very surprised by your comments. Your order was placed on 09/07/26 for delivery on 11/07/26 which corresponds to the delay indicated by Mondial Relay (i.e. 72 to 96 hours). Furthermore, we do not understand what you mean by "defamatory remarks" since we are not aware of any conversation, neither by email nor by phone. Your satisfaction is essential to us, and we invite you to contact us privately so that we can review your situation and find a solution together.
Best regards,
The Produits-veto.com team
S
Severine C.
Rating: 1 out of 5
following a purchase from 07/07/2026
Still nothing received since 10 days that the package has been sent…
Translated reviews
Response from Produits-veto.com
Hello,
We understand your disappointment regarding this delivery delay and we sincerely apologize for it. We hope that the complaint we made to Mondial Relay will help speed up the delivery process.
Best regards,
The Produits-veto.com team
F
Faury C.
Rating: 1 out of 5
following a purchase from 05/07/2026
I ordered my product on July 5th. It is July 16th and I still haven't received anything
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. The package was returned to us and we have processed the refund for the order. Please feel free to contact us for further information.
Best regards,
The Produits-veto.com team
C
Céline A.
Rating: 1 out of 5
following a purchase from 21/06/2026
I received a cat product while I ordered a dog product
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you received a product that does not match your order. We invite you to contact us directly so that we can send you the correct product.
Best regards,
The Produits-veto.com team
E
Eddy H.
Rating: 1 out of 5
following a purchase from 02/07/2026
Never delivered
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to learn that your order has not been delivered. Colissimo informs us that your package will be returned to us. Upon receipt, we will proceed with a full refund of your order.
Best regards,
The team at Produits-veto.com
T
Tiago Rodrigues T.
Rating: 1 out of 5
following a purchase from 20/06/2026
I am not satisfied with the shipments to the carriers, my order did not arrive, it was possibly lost, this is the second time it has happened
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to hear that you have encountered problems with the delivery of your order. Colissimo informs us that your package is on its way back to us. As soon as we receive it, we will proceed with the refund of your order.
Best regards,
The team at Produits-veto.com
M
Myriam O.
Rating: 1 out of 5
following a purchase from 22/06/2026
I don't understand what happened, I didn't receive my package, it stayed 2 days at the pick-up point and then it was sent back... I haven't been refunded...
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that you did not receive your package. Following your email, we have taken your request into account and you will be refunded as soon as we receive your returned package.
Best regards,
The Produits-veto.com team
J
Jean-Paul G.
Rating: 1 out of 5
following a purchase from 05/06/2026
No invoice?
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We understand the importance of receiving an invoice and we want to resolve this issue quickly. We invite you to contact us directly so that we can assist you.
Best regards,
The Produits-veto.com team
C
Cinta L.
Rating: 1 out of 5
following a purchase from 20/06/2026
They did not have one of the products available, the one that was most important to me, and they did not notify me, they simply made the shipment without it. That is not right, it is said and given the opportunity to cancel, especially being a shipment to Spain with how expensive it is.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We understand your frustration and we want to improve our service. We invite you to contact us directly to discuss your situation and find a solution together.
Sincerely,
The Produits-veto.com team
C
Catherine C.
Rating: 1 out of 5
following a purchase from 20/06/2026
Still haven't received the order
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your order. The carrier informs us that the package arrived on July 2nd. Please feel free to contact us directly so that we can assist you better.
Best regards,
The Produits-veto.com team
T
Thierry M.
Rating: 1 out of 5
following a purchase from 13/06/2026
Bottle of traumasedil that was slightly leaking
Translated reviews
Response from Produits-veto.com
Hello,
We are truly sorry to hear that the bottle of traumasedil you received was slightly leaking, and we understand your disappointment. We invite you to contact us privately so that we can find a solution together.
Best regards,
The Produits-veto.com team
S
Sabine B.
Rating: 1 out of 5
following a purchase from 09/06/2026
Delivery time not respected!
Translated reviews
M
Martine F.
Rating: 1 out of 5
following a purchase from 15/06/2026
very bad delivery. the delivery person left it at the opposite side of my home. I am not going to pick it up.
Translated reviews
Response from Produits-veto.com
Hello Martine,
We have taken note of your experience regarding the delivery and we are sorry about it. To better understand the situation and find a solution, we invite you to contact us directly.
Best regards,
The Produits-veto.com team
M
Maryelle F.
Rating: 1 out of 5
following a purchase from 11/06/2026
Product ordered and paid for but not picked up: 7 days without news from Mondial Relay which redirected it without consultation to a different relay point than initially planned (unavailable) but much further away (11 km in the countryside) and therefore inaccessible for me. Zero points for Mondial Relay
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We understand your frustration regarding the situation with the relay point and we wish to help you resolve this issue. We invite you to contact us directly by private message so that we can discuss your situation in more detail and find the best solution for you.
Best regards,
The Produits-veto.com team
R
Rivera L.
Rating: 1 out of 5
following a purchase from 09/06/2026
I haven't received my order yet.
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your order. After investigation, we have proceeded to resend your package without delay.
Best regards,
The Produits-veto.com team
E
Elisabeth K.
Rating: 1 out of 5
following a purchase from 06/06/2026
Ordered more than a month ago and still not delivered. This is unacceptable.
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has not been delivered within the expected timeframe. We understand your frustration and wish to help you resolve this issue. It seems that your package was delivered to the pickup point on 10/06. Please do not hesitate to contact us directly so that we can assess the situation together.
Best regards,
The team at Produits-veto.com
A
Annie N.
Rating: 1 out of 5
following a purchase from 04/06/2026
Delivery on the scheduled date. Very good
Translated reviews
Response from Produits-veto.com
Hello Annie,
Thank you for taking the time to share your feedback. See you soon!
Best regards,
The team at Produits-veto.com
J
Jelin K.
Rating: 1 out of 5
following a purchase from 03/06/2026
Not arrived
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has not reached you. Your satisfaction is important to us and we wish to resolve this issue as quickly as possible. We have just filed a complaint with the carrier and we will keep you informed of any developments in the delivery of your package.
Best regards,
The team at Produits-veto.com
A
Aurelie B.
Rating: 1 out of 5
following a purchase from 31/05/2026
The delay was too long. While I had paid an extra fee for the package to arrive faster
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback and we understand your disappointment regarding the delivery time. Indeed, you ordered on a Sunday, a day when we do not ship packages. Your order was therefore prepared on Monday for delivery on Thursday: colissimo clearly indicates 2 to 3 days for delivery. We hope to see you again at produits-veto.com.
Best regards,
The Produits-veto.com team
M
Murielle L.
Rating: 1 out of 5
following a purchase from 30/05/2026
Satisfied with the products
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the products, but we would like to understand your experience further. Please feel free to contact us privately so that we can discuss and provide you with any necessary assistance.
Best regards,
The Produits-veto.com team
P
Poittevin S.
Rating: 1 out of 5
following a purchase from 15/05/2026
Too long to deliver
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback, and we are sorry to hear that the delivery time did not meet your expectations. Please know that we are doing everything we can to improve our service. Your opinion is valuable to us.
Best regards,
The team at Produits-veto.com
P
Petra K.
Rating: 1 out of 5
following a purchase from 27/05/2026
Hello, The package could not be delivered and seems to be on its way back to the sender. No second delivery attempt has been made, which I find regrettable. I will never order from this company again. Best regards, Petra Karbacher-Lütgenbruch
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package was not delivered as expected. This does not reflect our service standards and we understand your frustration.
We are committed to improving our delivery processes and ensuring better communication for our customers. Please feel free to contact us directly so that we can resolve this issue together.
Best regards,
The Produits-veto.com team
R
Raymonde S.
Rating: 1 out of 5
following a purchase from 25/05/2026
I am not satisfied and for good reason I still have not received the product
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your product. Please feel free to contact us directly so that we can provide you with a quick solution.
Best regards,
The Produits-veto.com team
M
Marc L.
Rating: 1 out of 5
following a purchase from 20/05/2026
I still haven't received my package after several back and forths between delivery points and a return to the sender - it seems - 3 days before the deadline. Where is my package??
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority, and we understand the importance of prompt delivery. It seems that your order is available for pickup today, 9/06/26.
Best regards,
The Produits-veto.com team
I
Isabelle V.
Rating: 1 out of 5
following a purchase from 19/05/2026
I still haven't received the products after 10 days of ordering!!!
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your message and we sincerely apologize for this delay. We are doing everything we can to ship orders quickly. We resent a package to you on June 1st so that you can receive your products as soon as possible.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
P
Pascal P.
Rating: 1 out of 5
following a purchase from 16/05/2026
The transport went around France before being delivered. A shame for a product expected to care for its animals
Translated reviews
Response from Produits-veto.com
Hello Pascal,
Thank you for your feedback, and we are sincerely sorry to hear that your order has encountered delays. Customer satisfaction is our priority, and we take your comments very seriously. We will pass the information to our delivery partner to improve our services. Your trust is valuable, and we hope to have the opportunity to serve you again under better conditions.
Best regards,
The team at Produits-veto.com
P
Pauline V.
Rating: 1 out of 5
following a purchase from 01/05/2026
after 1 month the package still not received.
Translated reviews
Response from Produits-veto.com
Hello Pauline,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package has not yet arrived. We apologize for this inconvenience and we have just refunded you.
Best regards,
The Produits-veto.com team
A
Anne-Laure P.
Rating: 1 out of 5
following a purchase from 09/05/2026
I did not receive the right product I sent an email no response ... well done
Translated reviews
Response from Produits-veto.com
Hello Anne-Laure,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive the right product and that you have not received a response to your email. Your satisfaction is our priority and we ask you to contact us directly at [email protected] or by phone at 05 49 19 67 84 so that we can resolve this issue quickly. We are committed to improving our service so that this does not happen again.
Best regards,
The Produits-veto.com team
F
Faiza F.
Rating: 1 out of 5
following a purchase from 04/05/2026
I haven't received my package
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sincerely sorry to hear that you have not received your package. Your package seems to be available for pickup. Please do not hesitate to contact us directly so that we can assist you effectively.
Best regards,
The Produits-veto.com team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 