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M
Rating: 5 out of 5
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Customer reviews of Produits-veto.com
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 860 published reviews
Summary of reviews
The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Reviews 1, 2, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
order received very quickly and very happy with the product I recommend
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I
Rating: 5 out of 5
Fast shipping - compliant products
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B
Rating: 5 out of 5
Great, no problem very happy.
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I
Rating: 5 out of 5
Perfect!
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H
Rating: 3 out of 5
I still haven't received my order after 10 days.
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Response from Produits-veto.com
Dear Hubert, we thank you for your feedback and we are sincerely sorry to hear that your order has been delayed. We understand your frustration and kindly ask you to accept our apologies for the delay caused by our delivery partner. We hope to improve your experience with us.
D
Rating: 5 out of 5
Fast delivery and quality products
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M
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Thank you
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M
Rating: 5 out of 5
Compliant products Delivery also Sweet price
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D
Rating: 5 out of 5
I am very satisfied.
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E
Rating: 5 out of 5
Very very satisfied and also we can pay by check very good contact on the phone see you next time a +
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A
Rating: 5 out of 5
Product conforms to the description, it requires very little blood to perform a blood glucose measurement. Convenient and functional, everything needed to immediately take the blood glucose of my diabetic cat. Fast shipping, I recommend.
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S
Rating: 5 out of 5
Order received complete and in accordance. Quickly and in good condition!
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P
Rating: 5 out of 5
It was perfect and the delivered material was at the Top...
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N
Rating: 5 out of 5
very good I would recommend
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N
Rating: 5 out of 5
Damaged cardboard but nickel product
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K
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
EVERYTHING WENT WELL
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C
Rating: 5 out of 5
Satisfied to find flea and tick products at the best price. Delivery and tracking were correct. I will continue to order veterinary products from you.
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J
Rating: 5 out of 5
Speed and very good choice of products
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M
Rating: 5 out of 5
Speed Simple Efficiency
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C
Rating: 5 out of 5
Compliant product and shipping speed
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E
Rating: 5 out of 5
Very good products
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M
Rating: 5 out of 5
Cheaper products than at the vet
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C
Rating: 5 out of 5
Perfect. Product as described and delivered on time
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N
Rating: 5 out of 5
Very good we are very satisfied
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B
Rating: 5 out of 5
fast delivery
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S
Rating: 5 out of 5
Careful package Reasonable delivery time
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S
Rating: 1 out of 5
You delivered the wrong dewormer for my puppy and instead of acknowledging the mistake after sending proof of your error and refunding me or sending a corresponding product, you do nothing; it's still up to the customer to fix your mistakes! I do not recommend this site, there is no order tracking!
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order and we completely understand your frustration. We explained to you by email and phone that only the packaging has changed and that the product was the same, as it has the same barcode. We offered you a return at our expense of the unwanted product by sending you a free return label. We also offered you a substitute product. Our priority is to ensure the satisfaction of our customers, and we want to assure you that your return is taken very seriously.
We invite you to contact us directly to resolve this misunderstanding and find a quick solution. Your trust is essential to us and we wish to rectify this situation as soon as possible.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order and we completely understand your frustration. We explained to you by email and phone that only the packaging has changed and that the product was the same, as it has the same barcode. We offered you a return at our expense of the unwanted product by sending you a free return label. We also offered you a substitute product. Our priority is to ensure the satisfaction of our customers, and we want to assure you that your return is taken very seriously.
We invite you to contact us directly to resolve this misunderstanding and find a quick solution. Your trust is essential to us and we wish to rectify this situation as soon as possible.
Best regards,
The Produits-veto.com team
E
Rating: 1 out of 5
Still haven't received my order, it's really outrageous.
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Response from Produits-veto.com
Hello Eric,
Thank you for taking the time to share your experience with us. We sincerely regret the delay encountered with your order. Could you please contact us by email or phone so that we can resolve this issue as quickly as possible? Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience with us. We sincerely regret the delay encountered with your order. Could you please contact us by email or phone so that we can resolve this issue as quickly as possible? Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
H
Rating: 5 out of 5
Fast and neat, thank you
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F
Rating: 5 out of 5
Very good product, although a bit damaged upon arrival. But this should not affect its good functioning. I recommend this site.
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B
Rating: 5 out of 5
Received quickly
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M
Rating: 5 out of 5
Everything went well
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I
Rating: 5 out of 5
Speed
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I
Rating: 5 out of 5
I am happy with the product but the delivery was long.
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R
Rating: 5 out of 5
perfect
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F
Rating: 3 out of 5
Product compliant but long delivery time.
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Response from Produits-veto.com
Hello Frédéric,
Thank you for your feedback and we are happy to hear that you were satisfied with the product. We apologize for the delivery time, which does not meet our usual standards. Rest assured that we are working to improve this point in order to provide you with an optimal experience in the future. Do not hesitate to contact us for any questions or need for assistance.
Best regards,
The Produits-veto.com team
Thank you for your feedback and we are happy to hear that you were satisfied with the product. We apologize for the delivery time, which does not meet our usual standards. Rest assured that we are working to improve this point in order to provide you with an optimal experience in the future. Do not hesitate to contact us for any questions or need for assistance.
Best regards,
The Produits-veto.com team
T
Rating: 5 out of 5
Product conforms to the one I buy from my veterinarian and cheaper even with shipping costs
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