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P
Rating: 5 out of 5
Perfect as always!
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Customer reviews of Produits-veto.com
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 874 published reviews
Summary of reviews
The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Serious compliant products
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L
Rating: 5 out of 5
No worries about the product or the delivery
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V
Rating: 2 out of 5
My opinion at the moment does not concern the product itself.. significant delay in delivery by post.. when it comes to treatment for a kitten's epilepsy that we see suffering every day, it is quite frustrating to endure such a delivery delay and moreover, after a complaint to the post office, the package was delivered to a neighbor's mailbox who fortunately informed us on Sunday.. what a disappointment and really angry!!!
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Response from Produits-veto.com
Hello Vanessa,
Thank you for taking the time to share your experience. We understand how crucial delivery speed is, especially for urgent treatment. Your frustration is completely legitimate. Unfortunately, we remain dependent on transport and our partners. From experience, no solution is "perfect" and we therefore advise you to anticipate your orders as much as possible. We hope that the treatment of your kitten will quickly bring the relief it deserves. Please do not hesitate to contact us for any further assistance.
Sincerely,
The Produits-veto.com Team
Thank you for taking the time to share your experience. We understand how crucial delivery speed is, especially for urgent treatment. Your frustration is completely legitimate. Unfortunately, we remain dependent on transport and our partners. From experience, no solution is "perfect" and we therefore advise you to anticipate your orders as much as possible. We hope that the treatment of your kitten will quickly bring the relief it deserves. Please do not hesitate to contact us for any further assistance.
Sincerely,
The Produits-veto.com Team
D
Rating: 5 out of 5
Perfect Thank you
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H
Rating: 5 out of 5
Everything is great
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C
Rating: 1 out of 5
Very dissatisfied regarding the delivery and its delayed timing despite having paid for very fast delivery!
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sincerely sorry to learn that your delivery experience did not meet your expectations. Please note that we do not have a faster delivery method, just two carriers who commit to varying delivery times. Unfortunately, external partners may encounter issues during delivery, delaying the delivery date, and we are sincerely sorry.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sincerely sorry to learn that your delivery experience did not meet your expectations. Please note that we do not have a faster delivery method, just two carriers who commit to varying delivery times. Unfortunately, external partners may encounter issues during delivery, delaying the delivery date, and we are sincerely sorry.
Best regards,
The Produits-veto.com team
É
Rating: 1 out of 5
The product and packaging are okay. The Colissimo? A masquerade. The chosen pickup point was closed. The second closest point is 40 meters from the first. The carrier left the package 30 km away. Total for me is 80 km to retrieve a package... No comment.
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Response from Produits-veto.com
Hello Émile,
Thank you for taking the time to share your feedback. We are delighted that the product and packaging met your expectations, but we are sincerely sorry to hear about the inconveniences encountered with the delivery.
We place great importance on the quality of our service, including logistics, and we will report your experience to our shipping partner to improve this process, unfortunately without much hope... Your satisfaction is our priority and we hope to provide you with a much better experience on your next order.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are delighted that the product and packaging met your expectations, but we are sincerely sorry to hear about the inconveniences encountered with the delivery.
We place great importance on the quality of our service, including logistics, and we will report your experience to our shipping partner to improve this process, unfortunately without much hope... Your satisfaction is our priority and we hope to provide you with a much better experience on your next order.
Best regards,
The team at Produits-veto.com
G
Rating: 5 out of 5
Fast delivery and very good product
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S
Rating: 5 out of 5
Satisfied, nothing to say, well done!
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S
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Ok
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C
Rating: 5 out of 5
Beautiful range of products, fast shipping
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S
Rating: 5 out of 5
A very efficient service
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K
Rating: 5 out of 5
Very good products suitable for my cat for over 2 years, the crises have decreased significantly.
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J
Rating: 1 out of 5
Hello, I ordered Adaptil transport for dogs and I received Feliway happy cat well-being for cats. I don't have a cat and this device is only intended for cats.
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Response from Produits-veto.com
Hello Jocelyne,
Thank you for your feedback. We apologize for this order error. We invite you to contact us directly to resolve this issue quickly and ensure you have a satisfactory experience.
Best regards,
The team at Produits-veto.com
Thank you for your feedback. We apologize for this order error. We invite you to contact us directly to resolve this issue quickly and ensure you have a satisfactory experience.
Best regards,
The team at Produits-veto.com
C
Rating: 5 out of 5
I recommend, I received my package quickly and the prices of the products are very affordable. Moreover, with the guarantee that these are products recommended by veterinarians and not products that can be found everywhere without really knowing their composition. I now know where to place an order
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M
Rating: 5 out of 5
Very good, fast
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P
Rating: 5 out of 5
Very fast delivery to the USA
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A
Rating: 5 out of 5
+++perfect +++
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A
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
For beginners, especially older ones, the device is complicated at the beginning of use. The instructions are not precise enough. The app cannot be installed in Europe at all (only in America and Canada). What a pity!
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L
Rating: 5 out of 5
Excellent transaction
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J
Rating: 5 out of 5
Yes absolutely, very reliable site
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V
Rating: 5 out of 5
Perfect
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A
Rating: 3 out of 5
Very long delivery
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Response from Produits-veto.com
Hello Andrea,
Thank you for taking the time to share your feedback on our site Produits-veto.com. We are sorry to hear that you experienced longer delivery times than expected. Unfortunately, we are dependent on the delivery uncertainties of our transport partners. Please feel free to contact us directly if you have any further questions or concerns.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback on our site Produits-veto.com. We are sorry to hear that you experienced longer delivery times than expected. Unfortunately, we are dependent on the delivery uncertainties of our transport partners. Please feel free to contact us directly if you have any further questions or concerns.
Best regards,
The Produits-veto.com team
C
Rating: 1 out of 5
I regretted the purchase from you. 10 days to receive today a message to say that the package has arrived at the pickup point because of you my kitten ended up with a 40-degree fever. He almost died... and I paid for a consultation. Vet 5 times the price of the order I do not recommend you 0 stars
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. Upon investigating your file, we found that you placed your order on Friday the 7th in the late afternoon, which means that, as specified on our website, the order was prepared and shipped on Monday, November 10th. The package was then dropped off on November 14th at the selected pickup point. Therefore, we are within the announced timeframe of 3 to 4 days for Mondial Relay. We are sincerely sorry to hear that your kitten went through a difficult period and that you would have liked to be delivered faster for your dewormer. However, the ordering conditions and the selected carrier could in no way meet your expectations. We remain an online store for veterinary products. We cannot and do not want to replace the work of a veterinarian in any way. If your kitten had a significant fever, it is possible that the treatment, even received on Saturday, may not be sufficient to curb this.
We wish you the best for your kitten.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. Upon investigating your file, we found that you placed your order on Friday the 7th in the late afternoon, which means that, as specified on our website, the order was prepared and shipped on Monday, November 10th. The package was then dropped off on November 14th at the selected pickup point. Therefore, we are within the announced timeframe of 3 to 4 days for Mondial Relay. We are sincerely sorry to hear that your kitten went through a difficult period and that you would have liked to be delivered faster for your dewormer. However, the ordering conditions and the selected carrier could in no way meet your expectations. We remain an online store for veterinary products. We cannot and do not want to replace the work of a veterinarian in any way. If your kitten had a significant fever, it is possible that the treatment, even received on Saturday, may not be sufficient to curb this.
We wish you the best for your kitten.
Best regards,
The Produits-veto.com team
D
Rating: 5 out of 5
Very satisfied with the product. Visible results in just 48 hours. I recommend it for ear scabies!
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E
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Everything was perfect! Thank you very much.
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R
Rating: 5 out of 5
Perfect product, but a bit long delivery
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H
Rating: 5 out of 5
Nothing to say, everything is perfect. Thank you
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F
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Speed, efficiency, compliant products.
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S
Rating: 5 out of 5
Perfect. Order as expected and carefully packaged.
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S
Rating: 5 out of 5
Perfect thank you
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G
Rating: 5 out of 5
Product meets my expectations
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J
Rating: 5 out of 5
very satisfied
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F
Rating: 5 out of 5
interesting choice on the site and fast delivery
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