The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Thank you for taking the time to leave a review on our site "Produits-veto.com". We appreciate your feedback and would be happy to know how we could improve your experience to achieve a higher rating. Please feel free to share your suggestions!
Best regards,
The Produits-veto.com team
F
Fabienne D.
Rating: 3 out of 5
following a purchase from 23/07/2025
The deworming and anti-parasitic products are very effective. However, it is relatively not visible on the site that the product for skin lesions is too dangerous and this should be indicated on your site. Why not highlight more manageable products
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Response from Produits-veto.com
Hello Fabienne,
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to learn that you find our deworming and anti-parasitic products effective.
We take note of your comment on the visibility of information regarding the product for skin lesions. We are constantly working on implementing filters to highlight the most relevant products.
Thank you again for your constructive comments!
Best regards,
The Produits-veto.com team
H
Helena G.
Rating: 3 out of 5
following a purchase from 19/07/2025
Hello Helena,
Thank you for your feedback regarding your experience with our delivery service. We are sorry to learn that the choice of carrier did not meet your expectations and that it caused inconveniences. We hope you will find satisfaction in your future orders on our site.
Best regards,
The Produits-veto.com team
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Response from Produits-veto.com
Good value for money, fast shipping
D
Donald C.
Rating: 1 out of 5
following a purchase from 19/07/2025
Hello Donald,
We apologize for the wait and encourage you to contact us directly for any questions in the future. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Response from Produits-veto.com
bad choice of carrier. package dropped off 10km from my home, without asking my opinion. Big hassle to retrieve the package as I had no means of transportation at that time. Abandon chronopost with them there are only problems
C
Corinne G.
Rating: 3 out of 5
following a purchase from 18/07/2025
very good product. Less happy with the shipping costs
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Response from Produits-veto.com
Hello Corinne,
Thank you for taking the time to share your feedback on our site. We are delighted that you are satisfied with the quality of our products. Regarding the shipping costs, we understand your disappointment and take your feedback into account to improve our service. We are bound by the shipping costs imposed on us by the carriers.
Best regards,
The Produits-veto.com team
M
Marie-Therese F.
Rating: 2 out of 5
following a purchase from 10/07/2025
Satisfied
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Response from Produits-veto.com
Hello Marie-Thérèse,
Thank you for taking the time to share your feedback. We are happy to hear that you are satisfied with your experience on our site. Please feel free to share your suggestions so that we can continue to improve our services.
Best regards,
The team at Produits-veto.com
F
Fabien V.
Rating: 2 out of 5
following a purchase from 10/07/2025
delivery deadline not respected
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Response from Produits-veto.com
Hello Fabien,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery deadline was not respected. Your feedback is valuable and we are constantly working to improve our services. Unfortunately, it may turn out that transportation takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The team at Produits-veto.com
A
Anne Marie S.
Rating: 1 out of 5
following a purchase from 02/07/2025
Delivery beyond deadlines
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Response from Produits-veto.com
Hello Anne Marie,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery of your order has exceeded the desired deadlines. Your satisfaction is our priority and we are doing everything we can to improve our services. Unfortunately, it may happen that transport takes longer than expected, especially during the summer period. We will forward your comment to the carrier.
Best regards,
The Produits-veto.com team
P
Pascal S.
Rating: 2 out of 5
following a purchase from 09/07/2025
Product not received today, delivery point changed; very long delay.
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Response from Produits-veto.com
Hello Pascal,
Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that the delivery point has changed. Please know that we are doing our best to ensure fast delivery times. Unfortunately, the carrier sometimes takes liberties with the drop-off of packages at relay points. We are unfortunately dependent on delivery partners.
Best regards,
The Produits-veto.com team
C
Charlotte B.
Rating: 3 out of 5
following a purchase from 09/07/2025
Very slow delivery
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Response from Produits-veto.com
Hello Charlotte,
Thank you for your feedback regarding your experience on our site "Produits-veto.com". We are sorry to hear that the delivery did not meet your expectations and we take your comments very seriously in order to improve our service. Unfortunately, it may happen that transport takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The Produits-veto.com team
F
Florian D.
Rating: 1 out of 5
following a purchase from 06/07/2025
I still haven't received the package after 10 days! Given the shipping costs, it's a bit unfair.
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Response from Produits-veto.com
Hello Florian,
We are sincerely sorry to hear that you have not yet received your package. Your satisfaction is our priority, and we will do everything possible to resolve this issue quickly. Please feel free to contact us directly for personalized follow-up.
Best regards,
The Produits-veto.com team
J
Jean Pierre P.
Rating: 3 out of 5
following a purchase from 02/07/2025
Box grossly taped
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Response from Produits-veto.com
Dear Jean-Pierre, we thank you for your feedback regarding your order on our site Produits-veto.com. We are sorry to learn that the packaging did not meet your expectations and we take your comments into account to improve the quality of our services. Please note that we take the liberty of taping the box of the varromed bottle, as transport can sometimes be 'chaotic', this prevents the bottle from piercing the box. Indeed, aesthetically, it is not the most accomplished. Regards, The team at Produits-veto.com
C
Christine J.
Rating: 1 out of 5
following a purchase from 02/07/2025
Good evening, your products are good but I am absolutely not happy with the transport part. I paid for urgent delivery for 04/07 while my order was placed on 02/07/25. I was only delivered on 08/07 without anyone getting back to me to indicate if there was a problem. Nothing, and when I sent an email worrying about the non-delivery on 07/07, well barely an apology and no commercial gesture proposed. I had placed another order on another site the same day and had the same issue except that they apologized and opened a dispute file and offered me 2 choices to remedy the non-fulfillment of the delivery on time. I am used to Produits-veto.com but this time it doesn't work.
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Response from Produits-veto.com
Hello Christine,
Thank you sincerely for taking the time to share your opinion. We are glad that you like our products, but we are sorry to hear about your dissatisfaction regarding the delivery. Your feedback is valuable and we will use it to improve our service.
We apologize for the inconveniences encountered and the lack of communication.
Best regards,
The Produits-veto.com team
I
Isa D.
Rating: 1 out of 5
following a purchase from 02/07/2025
Extremely slow delivery... the package has not yet arrived!
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sincerely sorry to hear that the delivery was too long. We will pass the information to the carrier. Please do not hesitate to contact us directly, we will be happy to help you track your package.
Best regards,
The Produits-veto.com team
L
Leila Bita P.
Rating: 1 out of 5
following a purchase from 29/06/2025
Very slow and the delivery time is long even though our countries are in Europe.
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Response from Produits-veto.com
Hello Leila Bita,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the delivery speed did not meet your expectations. We will pass the information on to the carrier. Please do not hesitate to contact us directly if you have any other comments or questions.
Best regards,
The Produits-veto.com team
C
Chloé R.
Rating: 3 out of 5
following a purchase from 23/06/2025
Out of stock and error in sending a product with the wrong reference.
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Response from Produits-veto.com
Hello Chloé,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a stock outage as well as an error in the shipment of your product. This does not meet our quality standards. Please be assured that we take your comments very seriously and will work to improve our service. Do not hesitate to contact us directly for any further assistance.
Best regards,
The Produits-veto.com team
M
Michèle B.
Rating: 1 out of 5
following a purchase from 29/06/2025
Package refused. Defective. One product fits in a carton that is way too big for the ordered product. Refund expected but nothing to date...
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Response from Produits-veto.com
Hello Michèle,
Thank you for taking the time to share your experience. We are sincerely sorry for your shopping experience. We will be more careful in preparing the packages. We will get back to you quickly by email.
Best regards,
The Produits-veto.com team
T
Thierry R.
Rating: 2 out of 5
following a purchase from 15/06/2025
I am still waiting for a product and no news...
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Response from Produits-veto.com
Hello Thierry,
Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not received your product and that you are without news. We take this type of situation very seriously and we will ensure to resolve this issue as soon as possible. Please do not hesitate to contact us directly for information about your order.
Best regards,
The Produits-veto.com team
J
Jean-Louis D.
Rating: 1 out of 5
following a purchase from 24/06/2025
Product ordered on June 24. It is July 7 and still no news.
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Response from Produits-veto.com
Hello Jean-Louis,
Thank you for taking the time to share your experience. We completely understand your frustration regarding this delivery delay and we sincerely apologize for it. We will forward your comment to the carrier. Please do not hesitate to contact our customer service directly for precise information about your order.
Best regards,
The Produits-veto.com team
A
Anca L.
Rating: 1 out of 5
following a purchase from 26/06/2025
I did not receive the product yet!
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Response from Produits-veto.com
Hello,
We apologise for the issues with these parcels. We have just contacted the carrier again regarding delivery times. We have also contacted our account manager at Colissimo to speed up the resolution of these issues.
As you know, this is beyond our control. As previously stated, you can deal directly with the carrier by arranging for them to collect the parcels from our premises. We ship orders for some customers via UPS or DHL. This allows you to use the carrier of your choice, with a direct contract and favourable pricing terms.
We apologise for any inconvenience caused.
Kind regards
P
Patrick F.
Rating: 1 out of 5
following a purchase from 24/06/2025
product not received as of today June 5, 2025
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Response from Produits-veto.com
Hello Patrick,
Thank you for taking the time to share your feedback. We are sorry to learn that you have not received your product to date. We invite you to contact us directly to resolve this issue as soon as possible.
Best regards,
The Produits-veto.com team
C
Claude P.
Rating: 3 out of 5
following a purchase from 21/06/2025
I received 2 emails on the same day: One indicated delivery to one place and the other to another place. It's not a big deal.
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Response from Produits-veto.com
Hello Claude,
Thank you for taking the time to leave your feedback. We apologize for the confusion regarding the delivery emails. We will pass the information to the carrier although we have little hope that this remark will be taken into account. Sometimes they are forced to change the delivery point depending on the opening or available space in the relay points.
Best regards,
The team at Produits-veto.com
I
Isabelle D.
Rating: 3 out of 5
following a purchase from 13/06/2025
I had ordered the powder version of dentalplak and received the liquid version. Not a big deal because I am discovering it...
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Response from Produits-veto.com
Hello Isabelle,
Thank you for your feedback and your comments on your experience with our site. We apologize for this small confusion regarding your Dentalplak order. We hope that the liquid version will satisfy you and allow you to discover new benefits. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team.
J
Jacqueline C.
Rating: 3 out of 5
following a purchase from 13/06/2025
The Vetoquinol Care product: hairballs, is not suitable for my cat, I have administered it 4 times and 4 times he vomits within 2 minutes. However, the priduits-veto site is very professional
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Response from Produits-veto.com
Dear Jacqueline,
Thank you for your feedback regarding the Vetoquinol Care product. We are sorry to hear that this product was not suitable for your cat. We are glad that you found our site professional and remain at your disposal for any assistance or advice.
Best regards,
The Produits-veto.com team.
C
Cassandra C.
Rating: 1 out of 5
following a purchase from 13/06/2025
Ordered on Friday afternoon and received not before Thursday afternoon? I seem to have paid more to receive in 48-72h. Even without the weekend, that's much more.
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Response from Produits-veto.com
Hello Cassandra,
Thank you for taking the time to share your feedback. We are sorry to hear that your delivery experience did not meet your expectations. We strive to meet the announced deadlines and appreciate your feedback, which helps us relay information to the carriers. However, please note that we do not offer a 'faster' service. We provide an equivalent level of service with Mondial Relay and Colissimo, although the former may take a few additional days.
Best regards,
The Produits-veto.com team.
H
Hugo C.
Rating: 2 out of 5
following a purchase from 02/06/2025
Today it is the 21st of June and until now I haven't received my order.
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Response from Produits-veto.com
Hello Hugo,
Thank you for your message. We sincerely apologize for the delay. Your satisfaction is our priority, and we will do everything we can to track your order. Please contact us directly at m for any further assistance.
Kind regards,
The Produits-veto.com team
M
Marie B.
Rating: 1 out of 5
following a purchase from 09/06/2025
I have not received the goods
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Response from Produits-veto.com
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your order. Your satisfaction is our priority. Please feel free to contact us directly, we will be happy to assist you.
Best regards,
The Produits-veto.com team
D
Delphine F.
Rating: 3 out of 5
following a purchase from 03/06/2025
I am happy with the products but not with the shipping, it was very long and no information on the delivery tracking
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Response from Produits-veto.com
Hello Delphine,
Thank you for your feedback and we are glad to know that you are satisfied with the products. We sincerely apologize for the delivery delay and the lack of information on tracking. Your experience is important to us, and we will work to improve our shipping service. Please do not hesitate to contact us if you have any questions or concerns.
Best regards,
The Produits-veto.com team
S
Sabrina G.
Rating: 1 out of 5
following a purchase from 31/05/2025
These are really very dangerous medications because my 1-year-old cat died due to these medications according to the autopsy I have filed a complaint against the company that created these medications and others of the same brand and also against other people who lost their pets due to these medications I request to be reimbursed before I file a complaint
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Response from Produits-veto.com
Hello Sabrina,
We are sincerely sorry to hear about the loss of your cat and we understand the pain this can cause. Your testimony is very important to us, and we assure you that we take all concerns related to our products very seriously. We invite you to contact the customer service of TVM (Domes Pharma) distributor and manufacturer of Lysine to discuss the matter: 04 73 61 75 76. We remain surprised that there is a link between the death of your cat and the intake of Lysine, but we invite you to discuss with the manufacturer to talk about your situation and find an appropriate solution.
Best regards,
The team at Produits-veto.com
E
Emi B.
Rating: 1 out of 5
following a purchase from 23/05/2025
Hello, I still have not received the ordered product, which was supposed to arrive 6 days ago...
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Response from Produits-veto.com
Hello Emi,
Thank you for taking the time to share your opinion. We are sincerely sorry for this delay in the delivery of your order. Apparently, the carrier forgot to keep you informed of its availability. Thank you for your understanding and your trust in Produits-veto.com.
Best regards,
The Produits-veto.com team
M
Monique S.
Rating: 3 out of 5
following a purchase from 20/05/2025
The product is okay, delivery however, even with Colissimo: no tracking information, and, not being notified, I had to pick up the package with difficulty
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Response from Produits-veto.com
Hello Monique,
Thank you for taking the time to share your opinion and we are glad that you were satisfied with the product. We are sorry to hear that you encountered difficulties with the communication regarding the delivery. Colissimo is supposed to take over to notify you of the delivery. We are sincerely sorry. Please do not hesitate to contact us directly so that we can assist you further.
Best regards
The Produits-veto.com team
A
Anna S.
Rating: 1 out of 5
following a purchase from 11/05/2025
No, I have not received my order blocked at Swiss customs
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Response from Produits-veto.com
Hello Anna,
Thank you for your feedback. We are sorry for this blockage. Indeed, CalistripBiox is a new product from the Calier laboratory and apparently it has not been referenced. We have processed the refund for your order. We hope to be able to offer it on the Swiss market soon.
Best regards,
The Produits-veto.com team
A
Alexandra T.
Rating: 2 out of 5
following a purchase from 14/05/2025
Still haven't received my order
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Response from Produits-veto.com
Hello Alexandra,
Thank you for taking the time to share your experience. We are sincerely sorry. Please do not hesitate to contact us directly to track your order.
Best regards,
The Produits-veto.com team
M
Marie D.
Rating: 1 out of 5
following a purchase from 07/05/2025
Great
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Response from Produits-veto.com
Hello Marie,
Thank you for your positive comment! Your satisfaction is our priority and we are delighted that you had a good experience with our services. Please feel free to reach out to us for your future purchases.
Best regards,
The team at Produits-veto.com
L
Laurence R.
Rating: 3 out of 5
following a purchase from 07/05/2025
Speed reliability ok
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Response from Produits-veto.com
Hello Laurence, thank you for your feedback and we are glad that you appreciated the speed and reliability of our service. We are always listening to our customers and strive to continuously improve your experience on Produits-veto.com. Please feel free to share your suggestions for an even higher rating!
T
Thierry G.
Rating: 3 out of 5
following a purchase from 27/04/2025
Delivery time too long, more than a week after product compliant
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Response from Produits-veto.com
Dear Thierry,
Thank you for taking the time to share your feedback on our site Produits-veto.com. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery time did not meet your expectations. We had an unexpected product shortage from the laboratory. We hope to see you again soon and provide you with a more satisfactory experience.
Best regards,
The team at Produits-veto.com
P
Patrick P.
Rating: 3 out of 5
following a purchase from 03/05/2025
Delivery delayed by several days and package crushed
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Response from Produits-veto.com
Hello Patrick,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery was delayed and that your package arrived damaged. We take your comments very seriously and will report this issue to the carrier. Please feel free to contact our customer service for any assistance.
Best regards,
The team at Produits-veto.com
J
Jean-Paul M.
Rating: 1 out of 5
following a purchase from 01/05/2025
The package has not yet been received. We are in May, a month with many holidays, which may explain the delivery delay. I will revisit this review once the package is received.
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Response from Produits-veto.com
Hello Jean-Paul,
Thank you for your feedback. We completely understand your frustration regarding the delivery delay, especially during this period with many holidays. Rest assured that we are doing everything possible to ensure your package reaches you quickly. Please feel free to reach out to us if you have any questions.
Best regards,
The Produits-veto.com team
A
Adélina D.
Rating: 1 out of 5
following a purchase from 01/05/2025
After placing an order on May 1, still nothing received, regards, Adélina Dick
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Response from Produits-veto.com
Hello Adélina,
Thank you for your message and we are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
C
Chantal R.
Rating: 1 out of 5
following a purchase from 30/04/2025
I have not received my products, so I am not satisfied at all
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Response from Produits-veto.com
Hello Chantal,
Thank you for your feedback. We are sorry to hear that you have not received your products. We have also received your email. The carrier lost the package. We will send you a new package today. We are sincerely sorry.
Best regards,
The Produits-veto.com team
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