The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Hello, sorry this is my second order of dermi-stop and with each shipment the tip of the bottle is broken, it is very unpleasant and especially difficult to use, not to mention that a large part of the contents of the bottle is in the packaging.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that you have encountered the same problem twice with the purchase of Dermi-Stop. Your satisfaction is our priority and we take your comments very seriously. Despite special attention given to packaging, the tips are fragile and transport mishandles the packages. We will report this information to our logistics team to ensure adequate packaging. If you haven't already, please contact customer service to arrange for a refund of the product.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
M
Marie Laurence D.
Rating: 4 out of 5
following a purchase from 13/04/2025
Good product, fast delivery but it's a shame the box is huge for a small item
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Daniele S.
Rating: 4 out of 5
following a purchase from 07/04/2025
satisfied with my purchase
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Konstantina S.
Rating: 1 out of 5
following a purchase from 04/04/2025
I have not received the parcel yet...
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Response from Produits-veto.com
Hello KONSTANTINA,
Thank you for taking the time to share your feedback. We completely understand your frustration regarding the non-receipt of your package. We have exchanged emails about the transport issues. We hope that Hellenic Post has been able to respond to you regarding the location of your package. Please feel free to contact us by email for further assistance.
Best regards,
The Produits-veto.com team
S
Samia A.
Rating: 1 out of 5
following a purchase from 06/04/2025
Order not received
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Response from Produits-veto.com
Hello Samia,
Thank you for taking the time to share your feedback. We are sorry the carrier lost your package. We have sent you an email to offer either a refund or a reshipment. We are waiting for your response.
Best regards,
The team at Produits-veto.com
L
Luís V.
Rating: 4 out of 5
following a purchase from 01/04/2025
Well-made site. Lots of choices. Fast shipping.
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Isabelle H.
Rating: 4 out of 5
following a purchase from 04/03/2025
Fast delivery
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Alexandra L.
Rating: 1 out of 5
following a purchase from 31/03/2025
I only received half of my order, even though I paid for it in full: €62.10 (which means, €31.05 wasted). I am extremely disappointed.
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Response from Produits-veto.com
Hello Alexandra,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive your complete order. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Christine N.
Rating: 4 out of 5
following a purchase from 29/03/2025
Very satisfied
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Armelle M.
Rating: 4 out of 5
following a purchase from 27/03/2025
Fast and efficient, nothing to complain about. Too bad the delivery times were long, otherwise everything would have been perfect
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Jacques B.
Rating: 4 out of 5
following a purchase from 26/03/2025
Very satisfied.
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Pascale C.
Rating: 2 out of 5
following a purchase from 24/03/2025
I bought your products for their appeal, but my cats refuse to take them
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Response from Produits-veto.com
Hello Pascale,
Thank you for sharing your experience with these products. We are sorry to hear that your cats do not accept them. Every animal has its own preferences, and we encourage you to explore other options from our range.
Best regards,
The team at Produits-veto.com
D
Dominique P.
Rating: 4 out of 5
following a purchase from 18/03/2025
Good
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Nadine J.
Rating: 4 out of 5
following a purchase from 14/01/2025
I didn't know about the Fiprotec pipette products for cats and the Verkill dewormer, very good for cats that are not easy because she chewed it without any problem. I will continue to buy these products.
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Florence H.
Rating: 2 out of 5
following a purchase from 20/03/2025
Ordered on Wednesday and still no delivery notice on Monday.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We understand your frustration regarding the delivery delay. Your satisfaction is essential to us, and we are committed to improving our service. We hope for a quick delivery from now on.
Best regards,
The team at Produits-veto.com
P
Patrick B.
Rating: 4 out of 5
following a purchase from 21/03/2025
Interesting prices, but box damaged. 6 damaged boxes out of 10.
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Gérard C.
Rating: 4 out of 5
following a purchase from 19/03/2025
Product received on time
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Thierry C.
Rating: 4 out of 5
following a purchase from 18/03/2025
Good
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Caroline R.
Rating: 4 out of 5
following a purchase from 18/03/2025
Fast and serious
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Cécile G.
Rating: 4 out of 5
following a purchase from 10/03/2025
I am mostly satisfied with our purchase. However, shipping costs are relatively high and the order is delivered in a large week. One item was missing but it was refunded. Just a little message of explanation would have been helpful.
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Corinne B.
Rating: 2 out of 5
following a purchase from 04/02/2025
Very satisfied
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Response from Produits-veto.com
Hello Corinne,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience on Produits-veto.com. Please do not hesitate to reach out to us for any questions or suggestions.
Best regards,
The Produits-veto.com team
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Gustavo S.
Rating: 1 out of 5
following a purchase from 19/02/2025
Good afternoon, I cannot be satisfied as I have not yet received the order. They sent me several notices that they would deliver, but it was never delivered.
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Response from Produits-veto.com
Hello Gustavo,
Thank you for your message. We are sorry to hear that you did not receive your order and we understand your frustration. We have received the order back. We do not understand why. We do not have more information. We will proceed with the refund of your order today.
With our apologies.
Best regards,
The Produits-veto.com team
L
Luisella S.
Rating: 4 out of 5
following a purchase from 07/03/2025
Very good!
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Frederic V.
Rating: 4 out of 5
following a purchase from 04/03/2025
Ordered items arrived in good condition, delivery time a bit long... to improve
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Maya T.
Rating: 4 out of 5
following a purchase from 05/03/2025
x
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Aurélie B.
Rating: 1 out of 5
following a purchase from 04/03/2025
Product not received…
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Response from Produits-veto.com
Hello Aurélie,
We apologize for the delivery delay. As discussed by email, we anticipated the return of the package and have resent your order. Hoping this resolves your issue.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
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Bárbara S.
Rating: 1 out of 5
following a purchase from 05/03/2025
I still haven't received my package. Very time-consuming
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Response from Produits-veto.com
Hello Bárbara,
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority. Please contact us by email so we can resolve this issue. We will do everything possible to solve this problem as quickly as possible. Do not hesitate to contact us directly so we can assist you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
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Nicolas-Louis L.
Rating: 1 out of 5
following a purchase from 28/02/2025
The package did not arrive at the mentioned location and I have not been able to retrieve it yet. Order placed since February 28 or March 3.
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Response from Produits-veto.com
Hello Nicolas-Louis,
Thank you for your feedback and we are sorry to hear that you did not receive your package at the initially planned location. Your satisfaction is our priority, however, we do not have complete control over the carrier's rerouting. We hope for satisfaction with the products upon receipt.
Best regards,
The team at Produits-veto.com
C
Chantal G.
Rating: 4 out of 5
following a purchase from 26/02/2025
small downside on the delivery. otherwise everything correct
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Thierry R.
Rating: 4 out of 5
following a purchase from 28/02/2025
Product as described, delivery time a bit long.
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Sandrine V.
Rating: 4 out of 5
following a purchase from 26/02/2025
My 5 traps are installed. No wasps inside, only flies. But maybe they are no longer around. We'll see over time!
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Mariacristina A.
Rating: 2 out of 5
following a purchase from 24/02/2025
Unfortunately, I did not receive the package despite receiving a delivery email
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Response from Produits-veto.com
Hello MariaCristina,
Thank you for taking the time to share your experience. We are sorry to hear that you did not receive your package despite the delivery email. We invite you to contact us directly to resolve this issue as soon as possible. Your satisfaction is paramount to us.
Best regards,
The Produits-veto.com team
M
Maelle G.
Rating: 4 out of 5
following a purchase from 20/02/2025
Fast delivery. Order processing good. However, price increase
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Leticia P.
Rating: 4 out of 5
following a purchase from 18/02/2025
Nothing to say about the products. Just be careful with the packaging, the tape barely held, the bottom of the package was open.
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Andrea F.
Rating: 1 out of 5
following a purchase from 17/02/2025
I’m still waiting for the items, they have been shipped in France instead of Italy (zip code and town are Italian, mistake really unexpected).
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Response from Produits-veto.com
Hello Andrea,
Thank you for taking the time to share your experience. We sincerely apologize for this confusion regarding the delivery of your items. Indeed, the country indicated when placing your order was not correct. We have resent your order. Your satisfaction is our priority, and we remain at your disposal for any further assistance.
Best regards,
The team at Produits-veto.com
M
Marie D.
Rating: 4 out of 5
following a purchase from 16/02/2025
PANACUR 250 received on time; no issues
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Frederic C.
Rating: 4 out of 5
following a purchase from 16/02/2025
The expiration date is way too close. In the duration, I will have to throw away 2 products out of 6. It's a shame. Usually, I have a date that approaches two years, that was not the case, barely 6 months.
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Danielle V.
Rating: 1 out of 5
following a purchase from 16/02/2025
I was contacted to inform me that my payment had not gone through. I repaid and ultimately it was an error on your part and I paid twice.
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Response from Produits-veto.com
Hello Danielle,
Thank you for taking the time to share your experience. We sincerely apologize for the confusion regarding your payment. Your feedback is valuable and we are committed to investigating this situation to prevent it from happening again. We have contacted you by email to find a solution. We are committed to resolving this issue as soon as possible.
Best regards,
The Produits-veto.com team
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Ghislaine P.
Rating: 4 out of 5
following a purchase from 14/02/2025
Good product
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Marie-Pierre P.
Rating: 4 out of 5
following a purchase from 12/02/2025
very well protected, but way too much waste of plastic packaging for protection. think about ecology
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