The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
I ordered my product on July 5th. It is July 16th and I still haven't received anything
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. The package was returned to us and we have processed the refund for the order. Please feel free to contact us for further information.
Best regards,
The Produits-veto.com team
C
Céline A.
Rating: 1 out of 5
following a purchase from 21/06/2026
I received a cat product while I ordered a dog product
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you received a product that does not match your order. We invite you to contact us directly so that we can send you the correct product.
Best regards,
The Produits-veto.com team
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Eddy H.
Rating: 1 out of 5
following a purchase from 02/07/2026
Never delivered
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Response from Produits-veto.com
Hello,
We are sincerely sorry to learn that your order has not been delivered. Colissimo informs us that your package will be returned to us. Upon receipt, we will proceed with a full refund of your order.
Best regards,
The team at Produits-veto.com
J
Jean Marie R.
Rating: 4 out of 5
following a purchase from 29/06/2026
GOOD!
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Tiago Rodrigues T.
Rating: 1 out of 5
following a purchase from 20/06/2026
I am not satisfied with the shipments to the carriers, my order did not arrive, it was possibly lost, this is the second time it has happened
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Response from Produits-veto.com
Hello,
We are sorry to hear that you have encountered problems with the delivery of your order. Colissimo informs us that your package is on its way back to us. As soon as we receive it, we will proceed with the refund of your order.
Best regards,
The team at Produits-veto.com
M
Myriam O.
Rating: 1 out of 5
following a purchase from 22/06/2026
I don't understand what happened, I didn't receive my package, it stayed 2 days at the pick-up point and then it was sent back... I haven't been refunded...
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that you did not receive your package. Following your email, we have taken your request into account and you will be refunded as soon as we receive your returned package.
Best regards,
The Produits-veto.com team
J
Jean-Paul G.
Rating: 1 out of 5
following a purchase from 05/06/2026
No invoice?
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We understand the importance of receiving an invoice and we want to resolve this issue quickly. We invite you to contact us directly so that we can assist you.
Best regards,
The Produits-veto.com team
C
Cinta L.
Rating: 1 out of 5
following a purchase from 20/06/2026
They did not have one of the products available, the one that was most important to me, and they did not notify me, they simply made the shipment without it. That is not right, it is said and given the opportunity to cancel, especially being a shipment to Spain with how expensive it is.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We understand your frustration and we want to improve our service. We invite you to contact us directly to discuss your situation and find a solution together.
Sincerely,
The Produits-veto.com team
F
Franck D.
Rating: 4 out of 5
following a purchase from 24/06/2026
Speed and seriousness
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Pierre B.
Rating: 2 out of 5
following a purchase from 21/06/2026
You did not deliver the correct product reference
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order and wish to help you resolve this situation. Please feel free to contact us directly so that we can find a solution together.
Sincerely,
The Produits-veto.com team
C
Catherine C.
Rating: 1 out of 5
following a purchase from 20/06/2026
Still haven't received the order
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Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your order. The carrier informs us that the package arrived on July 2nd. Please feel free to contact us directly so that we can assist you better.
Best regards,
The Produits-veto.com team
T
Thierry M.
Rating: 1 out of 5
following a purchase from 13/06/2026
Bottle of traumasedil that was slightly leaking
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Response from Produits-veto.com
Hello,
We are truly sorry to hear that the bottle of traumasedil you received was slightly leaking, and we understand your disappointment. We invite you to contact us privately so that we can find a solution together.
Best regards,
The Produits-veto.com team
S
Sabine B.
Rating: 1 out of 5
following a purchase from 09/06/2026
Delivery time not respected!
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Sabrina P.
Rating: 4 out of 5
following a purchase from 18/06/2026
Very good
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Suzy B.
Rating: 4 out of 5
following a purchase from 17/06/2026
the product is indeed compliant but the delivery leaves much to be desired. Fortunately, the product is packaged in plastic because if it had been glass, I would have found it in a thousand pieces as the packaging box was reduced to mush.
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Michael B.
Rating: 4 out of 5
following a purchase from 16/06/2026
Very fast and uncomplicated delivery. Expiration date, however, in the second half of 2016.
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Rose T.
Rating: 4 out of 5
following a purchase from 10/06/2026
Good,
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Martine F.
Rating: 1 out of 5
following a purchase from 15/06/2026
very bad delivery. the delivery person left it at the opposite side of my home. I am not going to pick it up.
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Response from Produits-veto.com
Hello Martine,
We have taken note of your experience regarding the delivery and we are sorry about it. To better understand the situation and find a solution, we invite you to contact us directly.
Best regards,
The Produits-veto.com team
J
Jacques B.
Rating: 4 out of 5
following a purchase from 14/06/2026
A bit early to give an opinion, but already a mosquito (presumably tiger) caught in the trap.
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Cecilia S.
Rating: 2 out of 5
following a purchase from 09/06/2026
1st order perfect, second there is a delay, it can happen but unfortunately a shampoo leaked in the package... I sent 2 emails with no response, it will be more than a week, too bad
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that your second order did not go as planned. We responded to your email on Saturday, June 13, on Monday, June 15, asking you for photos of the package. We are waiting for your reply in order to resolve this issue as soon as possible.
Best regards,
The team at Produits-veto.com
P
Pierre M.
Rating: 4 out of 5
following a purchase from 10/06/2026
good
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Maryelle F.
Rating: 1 out of 5
following a purchase from 11/06/2026
Product ordered and paid for but not picked up: 7 days without news from Mondial Relay which redirected it without consultation to a different relay point than initially planned (unavailable) but much further away (11 km in the countryside) and therefore inaccessible for me. Zero points for Mondial Relay
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We understand your frustration regarding the situation with the relay point and we wish to help you resolve this issue. We invite you to contact us directly by private message so that we can discuss your situation in more detail and find the best solution for you.
Best regards,
The Produits-veto.com team
R
Romaric L.
Rating: 2 out of 5
following a purchase from 09/06/2026
A product was removed from my order without explanation.
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Response from Produits-veto.com
Hello Romaric,
We understand your disappointment regarding the removal of a product from your order and we sincerely apologize for it. We were out of stock of this product and in order not to delay your shipment, we proceeded to refund it and to ship the rest of the order. We are sorry for this inconvenience.
Best regards,
The store team.
R
Rivera L.
Rating: 1 out of 5
following a purchase from 09/06/2026
I haven't received my order yet.
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Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your order. After investigation, we have proceeded to resend your package without delay.
Best regards,
The Produits-veto.com team
R
Roselyne B.
Rating: 4 out of 5
following a purchase from 08/06/2026
Very good fast delivery
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Elisabeth K.
Rating: 1 out of 5
following a purchase from 06/06/2026
Ordered more than a month ago and still not delivered. This is unacceptable.
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has not been delivered within the expected timeframe. We understand your frustration and wish to help you resolve this issue. It seems that your package was delivered to the pickup point on 10/06. Please do not hesitate to contact us directly so that we can assess the situation together.
Best regards,
The team at Produits-veto.com
P
Patricia C.
Rating: 4 out of 5
following a purchase from 04/06/2026
Ras
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Annie N.
Rating: 1 out of 5
following a purchase from 04/06/2026
Delivery on the scheduled date. Very good
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Response from Produits-veto.com
Hello Annie,
Thank you for taking the time to share your feedback. See you soon!
Best regards,
The team at Produits-veto.com
J
Jelin K.
Rating: 1 out of 5
following a purchase from 03/06/2026
Not arrived
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has not reached you. Your satisfaction is important to us and we wish to resolve this issue as quickly as possible. We have just filed a complaint with the carrier and we will keep you informed of any developments in the delivery of your package.
Best regards,
The team at Produits-veto.com
C
Clarisse B.
Rating: 2 out of 5
following a purchase from 02/06/2026
Lost package, never received. However, thanks to customer service, they sent me a second one, I should receive it by Monday.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that your package was lost. We are glad that our after-sales service was able to help you by sending you a new item. Please do not hesitate to contact us directly if you need further assistance, we are here for you.
Best regards,
The team at produits-veto.com
M
Marie Thérèse A.
Rating: 4 out of 5
following a purchase from 28/05/2026
Quick thank you
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Rachel B.
Rating: 4 out of 5
following a purchase from 01/06/2026
Package well received
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Aurelie B.
Rating: 1 out of 5
following a purchase from 31/05/2026
The delay was too long. While I had paid an extra fee for the package to arrive faster
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we understand your disappointment regarding the delivery time. Indeed, you ordered on a Sunday, a day when we do not ship packages. Your order was therefore prepared on Monday for delivery on Thursday: colissimo clearly indicates 2 to 3 days for delivery. We hope to see you again at produits-veto.com.
Best regards,
The Produits-veto.com team
M
Murielle L.
Rating: 1 out of 5
following a purchase from 30/05/2026
Satisfied with the products
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the products, but we would like to understand your experience further. Please feel free to contact us privately so that we can discuss and provide you with any necessary assistance.
Best regards,
The Produits-veto.com team
P
Poittevin S.
Rating: 1 out of 5
following a purchase from 15/05/2026
Too long to deliver
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Response from Produits-veto.com
Hello,
Thank you for your feedback, and we are sorry to hear that the delivery time did not meet your expectations. Please know that we are doing everything we can to improve our service. Your opinion is valuable to us.
Best regards,
The team at Produits-veto.com
P
Petra K.
Rating: 1 out of 5
following a purchase from 27/05/2026
Hello, The package could not be delivered and seems to be on its way back to the sender. No second delivery attempt has been made, which I find regrettable. I will never order from this company again. Best regards, Petra Karbacher-Lütgenbruch
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package was not delivered as expected. This does not reflect our service standards and we understand your frustration.
We are committed to improving our delivery processes and ensuring better communication for our customers. Please feel free to contact us directly so that we can resolve this issue together.
Best regards,
The Produits-veto.com team
S
Stefany B.
Rating: 4 out of 5
following a purchase from 26/05/2026
Nothing to report
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Raymonde S.
Rating: 1 out of 5
following a purchase from 25/05/2026
I am not satisfied and for good reason I still have not received the product
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your product. Please feel free to contact us directly so that we can provide you with a quick solution.
Best regards,
The Produits-veto.com team
M
Martine H.
Rating: 2 out of 5
following a purchase from 21/05/2026
The Colissimo was announced for delivery on Friday, May 30, today June 2, 2026, still no delivery. (?) I am starting to worry.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear about the delay in your delivery. We completely understand your concern and want to reassure you: we are in contact with the delivery service to resolve this issue as quickly as possible. Your satisfaction is our priority and we remain at your disposal for any further assistance.
Best regards,
The Produits-veto.com team
M
Marc L.
Rating: 1 out of 5
following a purchase from 20/05/2026
I still haven't received my package after several back and forths between delivery points and a return to the sender - it seems - 3 days before the deadline. Where is my package??
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Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority, and we understand the importance of prompt delivery. It seems that your order is available for pickup today, 9/06/26.
Best regards,
The Produits-veto.com team
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