Customer reviews of Produits-veto.com

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 830 published reviews
5 6 125 90% 4 349 5% 3 90 1% 2 57 1% 1 209 3%

Summary of reviews

The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.

Reviews 1, 2 and 4 stars

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H
Hubert O.
Rating: 4 out of 5
following a purchase from 23/03/2026
Very good.
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Laurence P.
Rating: 1 out of 5
following a purchase from 20/03/2026
Unfortunately, I did not receive my order which was returned by Mondial Relay without explanation. And I am waiting for the refund from produitsveto.com.
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Response from Produits-veto.com
Hello,

We are sincerely sorry to hear that your order has been returned. We understand your frustration and we want to resolve this situation as quickly as possible. Your order will be refunded as soon as the package is back in our premises. Thank you for your patience.

Best regards,
The Produits-veto.com team
A
Adrian A.
Rating: 2 out of 5
following a purchase from 21/03/2026
Great site but tax on top for Reunion Island… and delivery not to the right address with your logistics provider… so I prefer to pick up on site.
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Response from Produits-veto.com
Hello,

Thank you for your feedback. We are glad that you appreciate our site, but we are sorry to hear that you encountered difficulties with the delivery and additional fees. Your experience is important to us, and we are working tirelessly with our logistics provider to improve our services, including for Reunion Island. Please do not hesitate to contact us directly for any assistance or questions.

Best regards,
The Produits-veto.com team
E
Eloise C.
Rating: 1 out of 5
following a purchase from 21/03/2026
Never received the package
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Response from Produits-veto.com
Hello,

Thank you for your feedback. We are sorry to hear that you did not receive your package. We have already refunded you.

Best regards,
The Produits-veto.com team
P
Patrick D.
Rating: 1 out of 5
following a purchase from 22/03/2026
Fast delivery
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Response from Produits-veto.com
Hello,

Thank you for your feedback. We are delighted to hear that you found our delivery fast. Your satisfaction is our priority, and we hope to provide you with an even better experience in the future.

Best regards,
The Produits-veto.com team
A
Andrea F.
Rating: 1 out of 5
following a purchase from 05/03/2026
Order never received, I contacted you a week ago and never received a response. Shameful.
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Response from Produits-veto.com
Hello,

Thank you for your feedback and we are sorry to hear that you have not received your order. We have received your email from 5/03 and 31/03 and have responded to it. It seems that you did not select the country when placing your order, which is why the package was lost. We are sorry for this and please know that your satisfaction is important to us.

Best regards,
The team at Produits-veto.com
D
Dailliez F.
Rating: 4 out of 5
following a purchase from 13/03/2026
Delivery a bit late because you couldn't find an item in stock. The picking needs to be reviewed!
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Laurence G.
Rating: 4 out of 5
following a purchase from 15/03/2026
Perfect!
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Patrick A.
Rating: 4 out of 5
following a purchase from 13/03/2026
There is a design flaw for setting the bait that requires disassembling the trap
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Sara S.
Rating: 1 out of 5
following a purchase from 06/03/2026
The package, after two weeks, has not arrived and I receive an email to evaluate my experience. I would say something went wrong.
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Response from Produits-veto.com
Hello Sara,

Thank you for taking the time to leave a review. We are sorry to hear that your order has not yet arrived. Your experience is important to us, and we are committed to resolving this type of situation. Please do not hesitate to contact our customer service so that we can assist you as soon as possible.

Best regards,
The Produits-veto.com team
T
Thierry B.
Rating: 4 out of 5
following a purchase from 11/03/2026
Perfect
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Jean-Claude D.
Rating: 2 out of 5
following a purchase from 28/02/2026
Delivery deadline not respected, no information. I had to call to get a date 2 and a half weeks later
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Response from Produits-veto.com
Hello,

Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations and that you did not receive any information about it. Your feedback is valuable, and we are continuously working to improve our service. The product you ordered experienced high demand, which is why we fell behind in shipping. We hope to have the opportunity to fully satisfy you with your next order.

Best regards,
The Produits-veto.com team
S
Sophie M.
Rating: 4 out of 5
following a purchase from 10/03/2026
Everything arrived well packaged, however the worming tablet is too big and I am not one of those who throw the tablet down the cat's throat, so I crushed it, unfortunately these meds are not appetizing at all and therefore my 3 cats did not eat the pâté even though I added brewer's yeast to 'trick' them, they refused to taste the stuff, even when starving them! So it's not veto.com's fault, but if they sold appetizing tablets it would be better.
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Michelle C.
Rating: 4 out of 5
following a purchase from 02/03/2026
Compliant.
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Joseph Q.
Rating: 1 out of 5
following a purchase from 05/03/2026
we have never received the package, however the amount withdrawn from the account
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Response from Produits-veto.com
Hello,

Thank you for your feedback. We are sorry to hear that you have not received your package. To resolve this issue quickly, could you please contact us via our customer service? We will do our best to assist you.

Best regards,
The team at Produits-veto.com
V
Véronique C.
Rating: 1 out of 5
following a purchase from 28/02/2026
I am not satisfied because the expiration date is too short at the end of the year since I took two in advance
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Response from Produits-veto.com
Hello,

Thank you for taking the time to share your feedback. We understand your concern regarding the expiration date of our products. Rest assured that we do our best to offer a selection of products with the longest possible expiration date. Please feel free to contact us directly for any questions or for a possible exchange. Your satisfaction is our priority.

Best regards,
The Produits-veto.com team
A
Almudena M.
Rating: 1 out of 5
following a purchase from 28/02/2026
The delivery time was very long, no matter how much you paid plus the delivery company is not very professional either. It was very hard to contact them and they take a long time to answer emails too. I'm still waiting for my package. I will not order again here
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Response from Produits-veto.com
Hello,

Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations. Your feedback is valuable and we will use it to improve our service. Our customer service is available by phone in the afternoons as well as by email, as soon as possible. We apologize for taking what you believe was too long to respond to you. We strive to respond to the many emails as quickly as possible.

Best regards,
The Produits-veto.com team
M
Monique G.
Rating: 1 out of 5
following a purchase from 17/02/2026
TRAP NOT SELECTIVE AT ALL !!!!
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Yves C.
Rating: 4 out of 5
following a purchase from 15/02/2026
Very good
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Elie C.
Rating: 4 out of 5
following a purchase from 13/02/2026
Nothing to report
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Morgane F.
Rating: 4 out of 5
following a purchase from 09/02/2026
Very good
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Aggeliki K.
Rating: 1 out of 5
following a purchase from 10/02/2026
“Unacceptable service. I still have not received my order, and I have not been given any update regarding its status.
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Response from Produits-veto.com
Hello Aggeliki,

Thank you for your feedback, even though it is disappointing. We completely understand your frustration regarding the delay of your order. To resolve this issue, please contact us directly by email as soon as possible. Your satisfaction is our priority.

Sincerely,
The Produits-veto.com team
A
Anaelle B.
Rating: 1 out of 5
following a purchase from 09/02/2026
I still have not received my product after 12 days of ordering even though it is for my cat's health and it is quite urgent
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Response from Produits-veto.com
Hello Anaelle,

Thank you for your feedback and we completely understand your concern, especially when it comes to your cat's health. We want to reassure you: our team is doing everything possible to resolve this delivery delay. Please do not hesitate to contact us directly so that we can assist you as best as possible. Your trust is paramount to us.

Sincerely,
The Produits-veto.com team
M
Michele G.
Rating: 1 out of 5
following a purchase from 06/02/2026
Package sent to a relay that is out of service. As a result, the package was delivered to a relay point 30 km from my home
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Response from Produits-veto.com
Hello Michèle,

Thank you for your feedback and we are sorry to hear that your package was sent to a relay that is out of service. Unfortunately, this is not our choice but that of the carrier. Indeed, they provide us with the available relay points to display on the site, and if it was still active at the time of the order, it was selectable. Please do not hesitate to contact us directly to improve your experience.

Best regards,
The team at Produits-veto.com
N
Niklas L.
Rating: 1 out of 5
following a purchase from 02/02/2026
Pure catastrophe waiting for weeks without delivery and also no money back.
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Response from Produits-veto.com
Hello Niklas,

Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with your order. Your experience does not reflect our standards of service. Unfortunately, we were waiting for your package to be returned, but it still has not arrived. However, we have since issued an early refund.

Best regards,
The Produits-veto.com team
O
Ourania Myrto K.
Rating: 2 out of 5
following a purchase from 06/02/2026
I have not yet received my package
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Response from Produits-veto.com
Hello Ourania Myrto,

Thank you for taking the time to share your opinion. We are sincerely sorry to hear that you have not yet received your package. Please know that customer satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible.

Thank you for your understanding and trust.

Best regards,
The Produits-veto.com team
F
Florence M.
Rating: 1 out of 5
following a purchase from 01/02/2026
Package not received?!
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Response from Produits-veto.com
Hello Florence,

Thank you for taking the time to leave a review. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this situation as quickly as possible. Your satisfaction is our priority.

Best regards,
The Produits-veto.com team
P
Patrick P.
Rating: 1 out of 5
following a purchase from 01/02/2026
Order still not received as of this date, February 12, which is 11 days after placing it...
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Response from Produits-veto.com
Hello Patrick,

Thank you for your feedback. We understand your frustration regarding this delivery delay. Rest assured that we are doing everything possible to optimize our timelines and ensure our customers' satisfaction. Please do not hesitate to contact us directly for any questions or assistance regarding your order. We are here to help you.

Best regards,
The Produits-veto.com team
G
Gabrielle A.
Rating: 4 out of 5
following a purchase from 26/01/2026
Super fast good product and very competitive thank you
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Nadine M.
Rating: 2 out of 5
following a purchase from 25/01/2026
Wet and damaged packaging Dry products
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Response from Produits-veto.com
Hello Nadine,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with the packaging of your order. Your satisfaction is paramount and we will pass the information on to the carrier.

Best regards,
The team at Produits-veto.com
J
Jean B.
Rating: 4 out of 5
following a purchase from 21/01/2026
Nothing to say, book delivered on time
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Evelyne F.
Rating: 4 out of 5
following a purchase from 21/01/2026
The size of the needles is really ideal for insulin injection for my dog. The 28g gauge is perfect for painless injections, even on the flanks. I had tried the 30g gauge but it might be too flexible or easily blunt and I hurt my little one. Apparently more appropriate for cats and small dogs. The only downside is the high blind spot and thus a significant loss of product.
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F
Frederique D.
Rating: 1 out of 5
following a purchase from 16/01/2026
Hello, Still not received! The locker is broken. I've been waiting for it to be repaired for a week... Best regards
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Response from Produits-veto.com
Hello Frédérique,

Thank you for your feedback and we completely understand your frustration. We hope that this situation will not last. Unfortunately, we do not have control over this aspect.

Best regards,
The team at Produits-veto.com
P
Pascale P.
Rating: 1 out of 5
following a purchase from 16/01/2026
Delivery much too long
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Response from Produits-veto.com
Hello Pascale,

Thank you for your feedback. We understand the importance of fast delivery and we are constantly working to improve this service. However, we are constrained to work with external providers and cannot guarantee a 100% smooth delivery.

Best regards,
The team at Produits-veto.com
B
Bruno C.
Rating: 4 out of 5
following a purchase from 13/01/2026
satisfied with this order
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Geraldine R.
Rating: 2 out of 5
following a purchase from 08/01/2026
Hello, order placed and paid, but forced to send an email as I have had no news of my order, 15 days to receive it. Might as well go to the local pharmacy because even if the product is out of stock, I would have received it in 3 days. I will not order from this site again.
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Response from Produits-veto.com
Hello Géraldine,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered delays in receiving your order. Indeed, we experienced an unanticipated product shortage. We apologize for this. We hope to have the opportunity to serve you better in the future.

Best regards,
The team at Produits-veto.com
D
Didier M.
Rating: 1 out of 5
following a purchase from 12/01/2026
Huge delivery problems with Mondial Relay.....the package has been going back and forth from the center of Terrasson, Toulouse, Terrasson...etc. Delivery took more than a week. Incomprehensible!
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Response from Produits-veto.com
Hello Didier,

Thank you for taking the time to share your experience. We are sorry to hear that you encountered delivery issues with Mondial Relay. Your satisfaction is important to us, and we hope for a better shopping experience in the future. Please do not hesitate to contact us for any other questions.

Best regards,
The Produits-veto.com team
L
Laurence A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Perfect experience, I have been a customer for several months and have never been disappointed. Excellent customer service and perfect order tracking and delivery. I recommend it 1000.
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Pascale M.
Rating: 1 out of 5
following a purchase from 05/01/2026
Significant difficulties in retrieving my order. I've been misled for 10 days!
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Response from Produits-veto.com
Hello Pascale,

We are sincerely sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we are here to help you. Could you please contact us directly so that we can resolve this issue as soon as possible?

Thank you for your understanding.
D
Dominique D.
Rating: 1 out of 5
following a purchase from 07/01/2026
I still haven't received my order. I would like to know when it will arrive???
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Response from Produits-veto.com
Hello Dominique,

Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. To provide you with accurate information about its status, we invite you to contact our customer service. We will do our best to resolve this situation as soon as possible.

Best regards,
The team at Produits-veto.com
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