The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Product conforms to the order. Small hiccup, I had to change the delivery point after a message on the day of the scheduled delivery due to the impossibility of delivering to that location. So additional delay.
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Sylvaine B.
Rating: 4 out of 5
following a purchase from 25/10/2025
Delivered to a tobacco shop where it's impossible to park instead of the locker requested near my home. Mondial Relay is useless, better to use the pick-up points which are all well located
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Micheline D.
Rating: 4 out of 5
following a purchase from 17/10/2025
good but a bit long for delivery
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Périne R.
Rating: 1 out of 5
following a purchase from 15/10/2025
I have not received my package. It was supposed to be delivered at the Divonne crossroads, but apparently it is at the post office, and I cannot go pick it up during their hours since I work until 6 PM. It would be preferable to respect the pickup locations and to better track the delivery of packages to your customers. Moreover, it was urgent and I now have to wait for it to be returned to you for a refund, I imagine?
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Response from Produits-veto.com
Hello P rine,
Thank you for your feedback. We are sincerely sorry to hear that you have encountered difficulties with the delivery of your package. We take your comments very seriously. Unfortunately, it may be that the carrier reroutes packages due to various delivery issues (construction,...). We encourage you to contact us directly, and we will do our best to find a solution that works for you.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
C
Chayan L.
Rating: 1 out of 5
following a purchase from 11/10/2025
As of today, I have not received my order, the transport company has not updated it for 1 week, I don't know where it is.
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Response from Produits-veto.com
Hello Chayan,
Thank you for taking the time to share your experience. We completely understand your frustration regarding the tracking of your order. Please do not hesitate to contact us directly so that we can assist you. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
I
Isabelle M.
Rating: 1 out of 5
following a purchase from 16/10/2025
Product error
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Response from Produits-veto.com
Hello Isabelle,
Thank you for taking the time to share your feedback. We are sorry to hear that an error occurred regarding your order. We wish to resolve this issue quickly. Please do not hesitate to contact us directly so that we can assist you. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Michel B.
Rating: 1 out of 5
following a purchase from 14/10/2025
very good
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Response from Produits-veto.com
Hello Michel,
Thank you for your feedback. Unfortunately, I think you meant to give the maximum rating of 5 stars according to your comment.
Best regards,
The Produits-veto.com team
M
Marie Yvonne J.
Rating: 4 out of 5
following a purchase from 07/10/2025
perfect
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Titien C.
Rating: 4 out of 5
following a purchase from 10/10/2025
Happy with my order Delivery a bit long
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Patrick F.
Rating: 4 out of 5
following a purchase from 13/10/2025
Top
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Fabian H.
Rating: 1 out of 5
following a purchase from 10/10/2025
The parcel has not yet been delivered. It has been 11 days since the order was placed.
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Response from Produits-veto.com
Hello Fabian,
Thank you for your feedback. We understand your concern regarding the delivery. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Iris K.
Rating: 1 out of 5
following a purchase from 07/10/2025
Hello, the order processing time was too long and I was charged. The website states free delivery from €99, but I ordered €139. No response from the seller.
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Nelly M.
Rating: 4 out of 5
following a purchase from 05/10/2025
delivery a bit long otherwise very good
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Klaus P.
Rating: 2 out of 5
following a purchase from 06/10/2025
Takes too long - a week
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Response from Produits-veto.com
Hello Klaus,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations. We are committed to improving our service to provide you with an optimal experience. Please do not hesitate to contact us with any questions, we are here to help you.
Best regards,
The Produits-veto.com team
B
Boris H.
Rating: 4 out of 5
following a purchase from 29/09/2025
well packaged quick reception, a bit high price
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Christiane M.
Rating: 4 out of 5
following a purchase from 24/09/2025
Unfortunately, the products prescribed by the vet are not available for sale
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Brigitte C.
Rating: 4 out of 5
following a purchase from 21/09/2025
Very satisfied.
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Fabienne M.
Rating: 2 out of 5
following a purchase from 19/09/2025
I did not receive my products as agreed. I wanted to have them delivered to my home, but I hardly had any choice but to pick them up at the station. Unfortunately, my package was delivered to another location, not convenient for me at all.
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Response from Produits-veto.com
Hello Fabienne,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery of your products did not go as planned. Unfortunately, carriers sometimes take personal initiatives.
Best regards,
The team at Produits-veto.com
A
André M.
Rating: 4 out of 5
following a purchase from 19/09/2025
Compliant
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Chantal H.
Rating: 2 out of 5
following a purchase from 11/09/2025
Ineffective products!
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Response from Produits-veto.com
Hello Chantal,
Thank you for your feedback. We are sorry to hear that our products did not meet your expectations. Your satisfaction is paramount to us, and we are committed to providing quality items.
Best regards,
The Produits-veto.com team
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Katia C.
Rating: 1 out of 5
following a purchase from 11/09/2025
Aerosol mask arrived punctured
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Response from Produits-veto.com
Hello Katia,
Thank you for taking the time to share your experience. We are sorry to hear that your aerosol mask arrived damaged. We invite you to contact us directly so that we can resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Marie-Christine D.
Rating: 4 out of 5
following a purchase from 26/06/2025
no problem
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Kerstin S.
Rating: 4 out of 5
following a purchase from 05/09/2025
I am very happy and you are really well, Mercy K S (Ireland)
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Stéphane M.
Rating: 4 out of 5
following a purchase from 06/09/2025
product well received and my dogs took it without difficulty
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Manar A.
Rating: 1 out of 5
following a purchase from 06/09/2025
Because I have not yet received the order. I ordered it two weeks ago.
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Response from Produits-veto.com
Hello Manar,
Thank you for taking the time to share your feedback. We are sorry to hear that you have not yet received your order. Your satisfaction is our priority, and we are committed to resolving this situation as quickly as possible. Please do not hesitate to contact us directly so that we can assist you.
Best regards,
The Produits-veto.com Team
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Rolland D.
Rating: 4 out of 5
following a purchase from 07/09/2025
purchases and delivery very correct.
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Astrid S.
Rating: 1 out of 5
following a purchase from 02/09/2025
I have not received the ordered product. Maybe because of the Post!
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Response from Produits-veto.com
Hello Astrid,
Thank you for taking the time to share your experience. We are sorry to hear that your order has not arrived and understand your frustration. We are working closely with our delivery partners to ensure that every package reaches its destination. Please do not hesitate to contact us directly, we will be happy to help you resolve this issue quickly. Your satisfaction is our priority!
Best regards,
The Produits-veto.com team
J
Jean Claude V.
Rating: 4 out of 5
following a purchase from 04/09/2025
For my first order, I was a bit worried about the delivery because I also work with Mondial Relay, unlike my packages which are either dropped off at partner stores or by myself in a locker. I found it strange that I received an email saying it had left when it was still with you on Mondial because your intermediary does not drop off the package directly but says it has left if I receive this email. Personally, not great, and I was surprised at the finalization of the purchase. Initially, we were at 12 euros and in the end at 19. You should directly include the price with VAT during our purchases and not at the finalization. Fortunately, I am below the veterinary price. After that, it’s a choice if it’s really urgent or not. I think I will keep your site in favorites for future purchases. Best regards, Mr. VERBEKEN. Sorry for the spelling mistakes, I am not French.
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Daniel G.
Rating: 4 out of 5
following a purchase from 01/09/2025
Product well received, but the package was exploded.
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Olivier Et Martine B.
Rating: 1 out of 5
following a purchase from 31/08/2025
Shopping experience without any issues, prices are competitive, however the colissimo has never been delivered to me, I had to open a complaint file, I am waiting for their investigation.
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Response from Produits-veto.com
Hello Olivier and Martine,
Thank you for your feedback. We are delighted that your shopping experience was positive and that our prices met your expectations. However, we are sincerely sorry to hear about the delivery issues you encountered. Your satisfaction is our priority, and we ensure that every order arrives safely. We encourage you to keep us informed about the progress of your complaint. Please do not hesitate to contact us if you need further assistance.
Best regards,
The team at Produits-veto.com
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Teodolina G.
Rating: 4 out of 5
following a purchase from 31/08/2025
Not tested, shipment compliant.
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Jacky D.
Rating: 4 out of 5
following a purchase from 01/09/2025
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João J.
Rating: 1 out of 5
following a purchase from 29/08/2025
I haven't received anything I ordered, I paid and haven't received.
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Response from Produits-veto.com
Hello João,
Thank you for taking the time to share your feedback. We are sorry to hear that your order did not arrive as expected. We encourage you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Didier L.
Rating: 1 out of 5
following a purchase from 28/08/2025
Trap in place for a week with the attractant I bought from you. No hornets caught. Tried at 10 meters from the apiary in the passageway for 2 days, then behind a hive at 1 meter height 60 cm, then next to a hive at the same height with 2 live hornets inside the translucent cages. Yesterday, no catches despite the presence of about twenty hornets. Is it the trap or the attractant that are not effective? I am very disappointed. Didier Levrard
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Response from Produits-veto.com
Hello Didier,
Thank you for your feedback and we are sincerely sorry to hear that your experience did not meet your expectations. The terms of use can sometimes influence the effectiveness of traps and attractants. We regularly receive positive feedback on this attractant.
Best regards,
The team at Produits-veto.com
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Bas O.
Rating: 1 out of 5
following a purchase from 22/08/2025
Ordered two packages and have not received anything.
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Response from Produits-veto.com
Hello Bas,
Thank you for taking the time to share your experience. We are sorry to hear that you have not received your order. We invite you to contact our customer service directly to resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Virginie G.
Rating: 4 out of 5
following a purchase from 29/08/2025
Everything went well, the package was a bit damaged upon arrival but no harm done.
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Sylvie B.
Rating: 1 out of 5
following a purchase from 28/08/2025
Catastrophic delivery. I should have received my package a week ago and I still haven't.
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Response from Produits-veto.com
Hello Sylvie,
We are sincerely sorry to hear that your experience with the delivery did not meet your expectations. Please feel free to contact us directly for personalized follow-up.
Best regards,
The Produits-veto.com team
F
François D.
Rating: 4 out of 5
following a purchase from 21/08/2025
Satisfied but delivery times are a bit long.
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Vincent C.
Rating: 1 out of 5
following a purchase from 20/08/2025
You took too long to deliver
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Response from Produits-veto.com
Hello Vincent,
Thank you for your feedback, and we are sorry to hear that the delivery time did not meet your expectations. We have experienced delays from the laboratory that have hindered the delivery of your order. Your satisfaction is important to us, and we take your comments into consideration to improve our service. Please do not hesitate to contact us directly if you have any questions or concerns.
Best regards,
The team at Produits-veto.com
M
Moreau R.
Rating: 4 out of 5
following a purchase from 25/08/2025
Good service, timely delivery
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