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A
Rating: 4 out of 5
Delivered late but I was kept informed of the progress of my package.
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Customer reviews of Produits-veto.com
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 836 published reviews
Summary of reviews
The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Reviews 1, 3 and 4 stars
Reset filtersB
Rating: 4 out of 5
YES! regarding the site Produits-veto.com which ensures impeccable commercial follow-up on time ... and NO! because their carrier COLISSIMO could not explain the risks of international transport in Asia where the incoterm must automatically be DDP to ensure home delivery with signature to avoid the risk of seeing the package blocked in a customs center hundreds of km from the final destination, an obligation imposed on the local Thai correspondent EMS THAILAND by Thai laws. Too bad! with COLISSIMO it's guaranteed BAZAAR for export! given my 25 years of experience in Commercial Management in the chemical industry in FRANCE!
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K
Rating: 4 out of 5
Good reception
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C
Rating: 4 out of 5
Fast shipping and in accordance with my order.
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M
Rating: 4 out of 5
Satisfactory product.
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P
Rating: 4 out of 5
Well received my order Conforms to my expectations
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L
Rating: 4 out of 5
Good
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V
Rating: 4 out of 5
Perfect, just the delivery a bit long
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A
Rating: 3 out of 5
Overall the site is good but the shipping times are too long.
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Response from Produits-veto.com
Hello Alexandra, thank you for your feedback on our site Produits-veto.com. We are happy that you find it good overall. We take note of your comment regarding shipping times, we will do our best to improve that. Thank you very much for your feedback, it helps us to improve. Best regards.
P
Rating: 4 out of 5
ok well received as expected
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J
Rating: 4 out of 5
Super fast shipping
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J
Rating: 4 out of 5
Nothing to complain about
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E
Rating: 1 out of 5
1 item received instead of the 2 ordered and paid for
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Response from Produits-veto.com
Hello Emmeline,
Thank you for your feedback. We apologize for this error. We have sent the missing products back since yesterday. We will do everything to ensure this does not happen again in the future.
Best regards,
The team at Produits-veto.com
Thank you for your feedback. We apologize for this error. We have sent the missing products back since yesterday. We will do everything to ensure this does not happen again in the future.
Best regards,
The team at Produits-veto.com
M
Rating: 4 out of 5
Correct
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J
Rating: 4 out of 5
Product delivered quickly. Satisfied with the order.
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V
Rating: 4 out of 5
Order received quickly and correct prices
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M
Rating: 3 out of 5
Good
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Response from Produits-veto.com
Thank you for your feedback, Michel. We are delighted that you had a good experience on our site Produits-veto.com. We hope to continue providing you with impeccable service quality. Do not hesitate to come back to us if you need advice or quality veterinary products.
K
Rating: 4 out of 5
Product conforms to the announcement. Ultra fast delivery
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G
Rating: 4 out of 5
Product received on time and in accordance with my expectations
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Response from Produits-veto.com
Thank you for your positive feedback, Sir. We are delighted to know that you are satisfied with our service and our products. We will always do our best to meet your expectations. Thank you again for your trust and your 4/5 rating. See you soon on our site Produits-veto.com.
F
Rating: 1 out of 5
I ordered vitamin C for animals, nothing was specified on the site and I ended up with a kilo of vitamin C for cows when it was for my guinea pigs... let's just say I have too much and dosing it is going to be complicated
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Response from Produits-veto.com
Hello Flavie, we have checked the information on the sheet and the weight corresponds to 1 kg. This mention is also present in the title of the article. We apologize for the confusion. The Vitamin C for guinea pigs is labeled as 'Guinea Pig'. Thank you for your feedback.
L
Rating: 3 out of 5
Not easy to get down every time...
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Response from Produits-veto.com
Hello Lydia, thank you for your feedback. We are sorry that our products are not easy to administer for your animal. We will pass the information to the laboratory. Thank you for your trust and loyalty.
C
Rating: 4 out of 5
No issues
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Response from Produits-veto.com
Thank you for your review of our site, we are delighted that you are satisfied with our products. Do not hesitate to share your suggestions with us to continue improving our services. We thank you for your trust and hope to see you again soon on Produits-veto.com.
S
Rating: 4 out of 5
Perfect
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Response from Produits-veto.com
Thank you for your positive feedback. We are glad that you liked our site. Do not hesitate to come back to us if you need our services. Have a nice day!
C
Rating: 1 out of 5
perfect
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Response from Produits-veto.com
Hello Claude, thank you for taking the time to share your opinion on our site, Produits-veto.com. We are constantly looking for improvements to provide quality service to our customers. Please do not hesitate to contact us for any suggestions or comments so that we can continue to improve. Thank you again for your feedback and have a nice day. The team at Produits-veto.com.
S
Rating: 4 out of 5
Apart from one product that I may have chosen poorly and therefore does not correspond to what I wanted, the rest is fine.
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Response from Produits-veto.com
We are sorry to learn that you had an issue with one of our products, Sylvie. Do not hesitate to contact us so that we can find a solution together. Thank you for your positive feedback nonetheless, it reassures us in our choices. See you soon on Produits-veto.com!
J
Rating: 4 out of 5
Express replacement of damaged products
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Response from Produits-veto.com
Thank you for your positive feedback, we are delighted to have been able to satisfy you by quickly replacing the damaged products. We are aware of the importance of providing quality products to our customers. Have a nice day!
B
Rating: 4 out of 5
-
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Response from Produits-veto.com
Thank you for your rating and your feedback on our site Produits-veto.com. Our team is doing everything possible to offer products
P
Rating: 4 out of 5
No feedback on this product to know the benefits of this product
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Response from Produits-veto.com
Hello Pierrette, thank you for your review on our site Produits-veto.com. We are sorry if you have not yet been able to benefit from the advantages of our products, but we hope that this will be the case in the future. We will do our best to continue providing you with quality products. Thank you for your 4/5 rating!
D
Rating: 4 out of 5
Delivery speed that meets commitments
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C
Rating: 4 out of 5
Good quality/price ratio For the packaging a little less satisfied with products packaged in a questionable way
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L
Rating: 4 out of 5
Very good product my cat is much calmer and my nights are longer
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G
Rating: 1 out of 5
Received only 1 product out of 3. Complaint made. Waiting for the 2 missing products.
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Response from Produits-veto.com
Hello,
Your package with the 2 products is waiting at the relay point: Relais TABAC PRESSE CHEZ OUAN
53 RUE DES AGATES
45140 ST JEAN DE LA RUELLE
We apologize for this oversight.
Your package with the 2 products is waiting at the relay point: Relais TABAC PRESSE CHEZ OUAN
53 RUE DES AGATES
45140 ST JEAN DE LA RUELLE
We apologize for this oversight.
A
Rating: 4 out of 5
Very good product
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M
Rating: 4 out of 5
Products meet my expectations.
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M
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
Very good
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C
Rating: 1 out of 5
the bottle tip was broken when I received it, liquid everywhere. bottle half empty, very disappointed.
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Response from Produits-veto.com
Hello Christelle, thank you for sharing your experience with our site. We are sorry to learn that the tip of your bottle was broken during delivery. We take your comments into account and will do everything possible to improve the packaging of our products. We try to pack the products as best as possible to reduce the risk of damage during transport. In the future, do not hesitate to contact us in case of a defective product, we will make a standard exchange. We apologize. Thank you for your trust and have a good day.
B
Rating: 4 out of 5
Satisfied with my order
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G
Rating: 3 out of 5
You need to improve the packaging, the product arrives broken
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Response from Produits-veto.com
Thank you for your comment, we are sorry that you received a damaged product. We will take your comment into account to improve our packaging in the future. Thank you for your trust.
E
Rating: 4 out of 5
Shipping a bit long, almost a week.
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