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B
Rating: 4 out of 5
A bit expensive
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Customer reviews of Produits-veto.com
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 834 published reviews
Summary of reviews
The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
very good
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J
Rating: 4 out of 5
Very satisfied
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M
Rating: 4 out of 5
Package received quickly, well packaged, flawless!
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J
Rating: 4 out of 5
Nothing particular, everything went well.
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V
Rating: 1 out of 5
did not receive my invoice
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Response from Produits-veto.com
Hello Vanessa, in this case please contact us by phone or email and we will send you your invoice. You can also find it available for download in your customer area. We hope this will not undermine your trust in our site. Have a nice day.
W
Rating: 3 out of 5
I recommend this site, the only downside is that I never receive an email to say that my order has arrived.
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Response from Produits-veto.com
Thank you for your comment, William. We are happy that you are satisfied with our services. We take note of your remark regarding email notifications; unfortunately, delivery emails are linked to the carrier. We invite you to check your spam or your email address in case of further issues. Your opinion is valuable to us, thank you for your trust.
M
Rating: 4 out of 5
Product received quickly
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B
Rating: 4 out of 5
Well received, within the deadlines.
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C
Rating: 4 out of 5
Products arrived on time but without the manual in French. Good communication on the phone with the company's representative.
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D
Rating: 4 out of 5
Order without problems but the product remains expensive.
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E
Rating: 3 out of 5
The tablets are too big. They need to be crushed in pâté and not sure the cat will eat it all
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Response from Produits-veto.com
Hello Estella, thank you for your review on our site Produits-veto.com. We are sorry that the tablets are too big for your cat.
T
Rating: 1 out of 5
Packaging arrived torn.
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Response from Produits-veto.com
Hello Thibaut, thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your packaging arrived torn. We take this situation very seriously and will do everything we can to prevent this from happening in the future. Thank you again for your valuable feedback, it helps us to constantly improve our service.
Y
Rating: 4 out of 5
Good, but small issue when declaring the delivery address
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D
Rating: 4 out of 5
Very good product
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J
Rating: 4 out of 5
I ordered 2 boxes and only received one, I received the second one after reporting it. Perfect
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D
Rating: 3 out of 5
A big downside: I choose a delivery point next to my work that is open when I finish my day and I am delivered to a post office 5 km away that closes before the end of my day....
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Response from Produits-veto.com
Hello, thank you for your feedback on our site Produits-veto.com. We are sorry that the delivery did not go as planned and we take note of your comment regarding the choice of the delivery point. We will pass this information on to Colissimo, who is in charge of this aspect. We are doing everything we can to improve our service and hope to satisfy you with your next order. Best regards, The Produits-veto.com team.
P
Rating: 4 out of 5
Nothing to report
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E
Rating: 3 out of 5
Too long, I should have gone to my village pharmacy
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Response from Produits-veto.com
Thank you for your feedback, Elisabeth. We are sorry that your experience on our site did not meet your expectations. We take note of your comment and will pass the information to Colissimo to improve the speed of their service. Best regards, The Produits-veto.com team.
S
Rating: 4 out of 5
Very good products but delivery problem
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I
Rating: 4 out of 5
A faster delivery would be appreciated
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K
Rating: 4 out of 5
Very good
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C
Rating: 4 out of 5
Good purchase
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J
Rating: 4 out of 5
Good product
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C
Rating: 4 out of 5
Products delivered quickly
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K
Rating: 1 out of 5
I was sent products one month before the expiration date. Not very honest…
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Response from Produits-veto.com
Hello Karine, thank you for your feedback. We are sincerely sorry for this disappointing experience with our products. Customer satisfaction is our priority and we take your comments very seriously. We will do what is necessary to improve our expiration date verification process. Thank you for alerting us and we hope to regain your trust in the future.
N
Rating: 3 out of 5
Well received but the bottle was damaged during delivery. I had to put the product in another container because it was leaking.
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Response from Produits-veto.com
We are sorry to hear that your bottle was damaged during delivery. Please feel free to contact us to resolve this kind of issue. We will send you a new product for the occasion. We hope that the product you received was still in line with your expectations. Thank you for your feedback and your rating. We take your comments into account to improve our service.
A
Rating: 4 out of 5
fast
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D
Rating: 4 out of 5
Correct delivery, very good product
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E
Rating: 4 out of 5
Super order and quality. We are testing with my dog who has been having seizures for a few years, I hope it will work... However, a bit annoying not to have the choice but to deliver against signature, there are people who work and are not there all the time...
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E
Rating: 1 out of 5
Not serious at all, impossible to reach them by phone. I have been waiting for my order for 10 days. I am really disappointed.
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Response from Produits-veto.com
Hello Emilie, thank you for sharing your experience with us. We are sorry that you encountered difficulties in contacting us and receiving your order. We take all our customers' feedback very seriously and we will do everything possible to correct these issues in order to provide you with better service in the future. We hope to have the opportunity to show you our seriousness and regain your trust. Thank you for your patience and understanding.
A
Rating: 1 out of 5
Delivery received incomplete, impossible to reach customer service which does not respond either by phone or email. Received 1 product out of 3 ordered AND PAID. This is not serious. I expect a resolution to this dispute quickly and hope to receive my items VERY QUICKLY.
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Response from Produits-veto.com
Hello Madam. We are sincerely sorry to read this message. Indeed, we had some difficulties being available yesterday. However, we responded to you yesterday following your email and also this morning. The missing products have been sent for delivery under the same conditions as the first shipment. We are sincerely sorry for this oversight. Best regards
R
Rating: 4 out of 5
Pleasant site, fast shipping but delivery costs a bit high.. otherwise it's perfect!
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M
Rating: 4 out of 5
-
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T
Rating: 3 out of 5
There is no possibility to track the package, collisimo did not send an email with tracking. In the box, there were no spacers, the primary product packaging was all very damaged.
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G
Rating: 4 out of 5
This product is no longer available in the pharmacy due to its success (out of stock), I simply tried to find it online. However, the shipping price is exorbitant (4.99 euros), for a delivery to a relay point..
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H
Rating: 4 out of 5
it's a good product
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M
Rating: 4 out of 5
Correct delivery time no issues
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J
Rating: 4 out of 5
easy to order, quality products and compliant with the description, fair price
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G
Rating: 1 out of 5
Product sold but not in stock. Delivery times longer than announced.
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Response from Produits-veto.com
Hello Giraud, thank you for your feedback. We are sorry that you encountered problems with our site. We take note of your comment and will do our best to improve our delivery times in order to provide you with a better shopping experience in the future. Thank you for your understanding. The team at Produits-veto.com