The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the bottle. Your satisfaction is our priority and we would like to resolve this situation. Please feel free to contact us directly so we can provide you with a solution.
Best regards,
The Produits-veto.com team
H
Hervé M.
Rating: 4 out of 5
following a purchase from 26/03/2026
good product
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Hubert O.
Rating: 4 out of 5
following a purchase from 23/03/2026
Very good.
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Laurence P.
Rating: 1 out of 5
following a purchase from 20/03/2026
Unfortunately, I did not receive my order which was returned by Mondial Relay without explanation. And I am waiting for the refund from produitsveto.com.
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has been returned. We understand your frustration and we want to resolve this situation as quickly as possible. Your order will be refunded as soon as the package is back in our premises. Thank you for your patience.
Best regards,
The Produits-veto.com team
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Eloise C.
Rating: 1 out of 5
following a purchase from 21/03/2026
Never received the package
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you did not receive your package. We have already refunded you.
Best regards,
The Produits-veto.com team
D
Daniela S.
Rating: 3 out of 5
following a purchase from 21/03/2026
Unfortunately, the delivery to Germany did not go through. The package did not arrive. I was refunded and I reordered with another carrier. I hope this time it will arrive.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are sorry to hear that your order was not delivered in Germany and that this caused inconvenience. Your satisfaction is important to us, and we will work to improve our delivery service. We hope that your next order will go smoothly.
Best regards,
The Produits-veto.com team
P
Patrick D.
Rating: 1 out of 5
following a purchase from 22/03/2026
Fast delivery
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are delighted to hear that you found our delivery fast. Your satisfaction is our priority, and we hope to provide you with an even better experience in the future.
Best regards,
The Produits-veto.com team
A
Andrea F.
Rating: 1 out of 5
following a purchase from 05/03/2026
Order never received, I contacted you a week ago and never received a response. Shameful.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that you have not received your order. We have received your email from 5/03 and 31/03 and have responded to it. It seems that you did not select the country when placing your order, which is why the package was lost. We are sorry for this and please know that your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
S
Sarah Laila M.
Rating: 3 out of 5
following a purchase from 10/03/2026
Happy but too often waiting. It delays the delivery
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your review. We are pleased to hear that you are satisfied with our products. However, we understand that delivery times can be frustrating. We are constantly working to improve our logistics to reduce these waiting times. Your feedback is valuable and helps us to perfect ourselves. Please do not hesitate to contact us when your order is urgent so that we can find a solution together.
Best regards,
The Produits-veto.com team
V
Virginie T.
Rating: 3 out of 5
following a purchase from 16/03/2026
Product normally appetizing, impossible to get my cat to take it, though not difficult.
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Response from Produits-veto.com
Hello,
Thank you for your review, and we are sorry to hear that your cat did not find the product to its liking. We appreciate your feedback, which helps us improve our selection, and we encourage you to try other products from our range that may better suit its preferences.
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Dailliez F.
Rating: 4 out of 5
following a purchase from 13/03/2026
Delivery a bit late because you couldn't find an item in stock. The picking needs to be reviewed!
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Laurence G.
Rating: 4 out of 5
following a purchase from 15/03/2026
Perfect!
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Patrick A.
Rating: 4 out of 5
following a purchase from 13/03/2026
There is a design flaw for setting the bait that requires disassembling the trap
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Sara S.
Rating: 1 out of 5
following a purchase from 06/03/2026
The package, after two weeks, has not arrived and I receive an email to evaluate my experience. I would say something went wrong.
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Response from Produits-veto.com
Hello Sara,
Thank you for taking the time to leave a review. We are sorry to hear that your order has not yet arrived. Your experience is important to us, and we are committed to resolving this type of situation. Please do not hesitate to contact our customer service so that we can assist you as soon as possible.
Best regards,
The Produits-veto.com team
T
Thierry B.
Rating: 4 out of 5
following a purchase from 11/03/2026
Perfect
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Sophie M.
Rating: 4 out of 5
following a purchase from 10/03/2026
Everything arrived well packaged, however the worming tablet is too big and I am not one of those who throw the tablet down the cat's throat, so I crushed it, unfortunately these meds are not appetizing at all and therefore my 3 cats did not eat the pâté even though I added brewer's yeast to 'trick' them, they refused to taste the stuff, even when starving them! So it's not veto.com's fault, but if they sold appetizing tablets it would be better.
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Michelle C.
Rating: 4 out of 5
following a purchase from 02/03/2026
Compliant.
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Joseph Q.
Rating: 1 out of 5
following a purchase from 05/03/2026
we have never received the package, however the amount withdrawn from the account
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you have not received your package. To resolve this issue quickly, could you please contact us via our customer service? We will do our best to assist you.
Best regards,
The team at Produits-veto.com
V
Véronique C.
Rating: 1 out of 5
following a purchase from 28/02/2026
I am not satisfied because the expiration date is too short at the end of the year since I took two in advance
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We understand your concern regarding the expiration date of our products. Rest assured that we do our best to offer a selection of products with the longest possible expiration date. Please feel free to contact us directly for any questions or for a possible exchange. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
A
Almudena M.
Rating: 1 out of 5
following a purchase from 28/02/2026
The delivery time was very long, no matter how much you paid plus the delivery company is not very professional either. It was very hard to contact them and they take a long time to answer emails too. I'm still waiting for my package. I will not order again here
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations. Your feedback is valuable and we will use it to improve our service. Our customer service is available by phone in the afternoons as well as by email, as soon as possible. We apologize for taking what you believe was too long to respond to you. We strive to respond to the many emails as quickly as possible.
Best regards,
The Produits-veto.com team
M
Monique G.
Rating: 1 out of 5
following a purchase from 17/02/2026
TRAP NOT SELECTIVE AT ALL !!!!
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Yves C.
Rating: 4 out of 5
following a purchase from 15/02/2026
Very good
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Elie C.
Rating: 4 out of 5
following a purchase from 13/02/2026
Nothing to report
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Morgane F.
Rating: 4 out of 5
following a purchase from 09/02/2026
Very good
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Aggeliki K.
Rating: 1 out of 5
following a purchase from 10/02/2026
“Unacceptable service. I still have not received my order, and I have not been given any update regarding its status.
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Response from Produits-veto.com
Hello Aggeliki,
Thank you for your feedback, even though it is disappointing. We completely understand your frustration regarding the delay of your order. To resolve this issue, please contact us directly by email as soon as possible. Your satisfaction is our priority.
Sincerely,
The Produits-veto.com team
A
Anaelle B.
Rating: 1 out of 5
following a purchase from 09/02/2026
I still have not received my product after 12 days of ordering even though it is for my cat's health and it is quite urgent
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Response from Produits-veto.com
Hello Anaelle,
Thank you for your feedback and we completely understand your concern, especially when it comes to your cat's health. We want to reassure you: our team is doing everything possible to resolve this delivery delay. Please do not hesitate to contact us directly so that we can assist you as best as possible. Your trust is paramount to us.
Sincerely,
The Produits-veto.com team
M
Michele G.
Rating: 1 out of 5
following a purchase from 06/02/2026
Package sent to a relay that is out of service. As a result, the package was delivered to a relay point 30 km from my home
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Response from Produits-veto.com
Hello Michèle,
Thank you for your feedback and we are sorry to hear that your package was sent to a relay that is out of service. Unfortunately, this is not our choice but that of the carrier. Indeed, they provide us with the available relay points to display on the site, and if it was still active at the time of the order, it was selectable. Please do not hesitate to contact us directly to improve your experience.
Best regards,
The team at Produits-veto.com
N
Niklas L.
Rating: 1 out of 5
following a purchase from 02/02/2026
Pure catastrophe waiting for weeks without delivery and also no money back.
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Response from Produits-veto.com
Hello Niklas,
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with your order. Your experience does not reflect our standards of service. Unfortunately, we were waiting for your package to be returned, but it still has not arrived. However, we have since issued an early refund.
Best regards,
The Produits-veto.com team
R
Regley Eric V.
Rating: 3 out of 5
following a purchase from 05/02/2026
Hello, No worries about the order being processed. However: - I had requested delivery to a relay point and I was delivered at home. - The 2 boxes of Varromed were overpacked in a box without indication of Top/Bottom and of course they were transported upside down and several bottles leaked...
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Response from Produits-veto.com
Hello Mr. Regley,
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We take note of your comments regarding the delivery and packaging of your order, and we apologize for the inconveniences caused. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The Produits-veto.com team
F
Florence M.
Rating: 1 out of 5
following a purchase from 01/02/2026
Package not received?!
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Response from Produits-veto.com
Hello Florence,
Thank you for taking the time to leave a review. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Patrick P.
Rating: 1 out of 5
following a purchase from 01/02/2026
Order still not received as of this date, February 12, which is 11 days after placing it...
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Response from Produits-veto.com
Hello Patrick,
Thank you for your feedback. We understand your frustration regarding this delivery delay. Rest assured that we are doing everything possible to optimize our timelines and ensure our customers' satisfaction. Please do not hesitate to contact us directly for any questions or assistance regarding your order. We are here to help you.
Best regards,
The Produits-veto.com team
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Gabrielle A.
Rating: 4 out of 5
following a purchase from 26/01/2026
Super fast good product and very competitive thank you
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Jean B.
Rating: 4 out of 5
following a purchase from 21/01/2026
Nothing to say, book delivered on time
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Evelyne F.
Rating: 4 out of 5
following a purchase from 21/01/2026
The size of the needles is really ideal for insulin injection for my dog. The 28g gauge is perfect for painless injections, even on the flanks. I had tried the 30g gauge but it might be too flexible or easily blunt and I hurt my little one. Apparently more appropriate for cats and small dogs. The only downside is the high blind spot and thus a significant loss of product.
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Frederique D.
Rating: 1 out of 5
following a purchase from 16/01/2026
Hello, Still not received! The locker is broken. I've been waiting for it to be repaired for a week... Best regards
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Response from Produits-veto.com
Hello Frédérique,
Thank you for your feedback and we completely understand your frustration. We hope that this situation will not last. Unfortunately, we do not have control over this aspect.
Best regards,
The team at Produits-veto.com
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Pascale P.
Rating: 1 out of 5
following a purchase from 16/01/2026
Delivery much too long
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Response from Produits-veto.com
Hello Pascale,
Thank you for your feedback. We understand the importance of fast delivery and we are constantly working to improve this service. However, we are constrained to work with external providers and cannot guarantee a 100% smooth delivery.
Best regards,
The team at Produits-veto.com
B
Bruno C.
Rating: 4 out of 5
following a purchase from 13/01/2026
satisfied with this order
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Didier M.
Rating: 1 out of 5
following a purchase from 12/01/2026
Huge delivery problems with Mondial Relay.....the package has been going back and forth from the center of Terrasson, Toulouse, Terrasson...etc. Delivery took more than a week. Incomprehensible!
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Response from Produits-veto.com
Hello Didier,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered delivery issues with Mondial Relay. Your satisfaction is important to us, and we hope for a better shopping experience in the future. Please do not hesitate to contact us for any other questions.
Best regards,
The Produits-veto.com team
L
Laurence A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Perfect experience, I have been a customer for several months and have never been disappointed. Excellent customer service and perfect order tracking and delivery. I recommend it 1000.
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Brigitte T.
Rating: 3 out of 5
following a purchase from 10/01/2026
No issues with the products, but very unhappy with the delivery: products delivered to a different pickup point than planned, 25 minutes by car! And until the end, I received emails from Produits Véto informing me that my package was available at the initial Pickup Point. A little more organization and coordination would be helpful...
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Response from Produits-veto.com
Dear Brigitte,
Thank you for your feedback regarding your experience on our site. We are pleased that our products meet your satisfaction, but we take note of your comments on the delivery and we apologize for this situation. The information is provided by the transport company and the emails are sent automatically. We will escalate the information. Rest assured that we will strengthen our coordination to improve the service in the future.
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