The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. Your satisfaction is essential to us, and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can provide you with all the necessary assistance.
Best regards,
The Produits-veto.com team
C
Corinne P.
Rating: 1 out of 5
following a purchase from 19/04/2026
I still haven't received my order
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Response from Produits-veto.com
Hello Corinne,
Thank you for taking the time to share your opinion. We are sorry to hear that you have not yet received your order. We invite you to contact our customer service so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
A
Aurore D.
Rating: 1 out of 5
following a purchase from 04/05/2026
Error with the order and delivery mistake
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Response from Produits-veto.com
Hello Aurore,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
K
Karen R.
Rating: 1 out of 5
following a purchase from 06/05/2026
Shameful disaster, unprofessional site, forced to harass them to receive a product after 6 weeks of ordering. Avoid!!
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Response from Produits-veto.com
Hello Karen,
We are sincerely sorry to hear about your unsatisfactory experience on our site. However, the carrier informs us that your package was delivered to your mailbox 5 days after your order. The delivery was delayed on May 8, but it does not seem that your order was delivered in 6 weeks as you indicate. Please feel free to contact us directly to resolve your situation as quickly as possible.
Best regards,
The Produits-veto.com team
S
Sarah B.
Rating: 1 out of 5
following a purchase from 25/04/2026
You delivered the wrong dewormer for my puppy and instead of acknowledging the mistake after sending proof of your error and refunding me or sending a corresponding product, you do nothing; it's still up to the customer to fix your mistakes! I do not recommend this site, there is no order tracking!
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order and we completely understand your frustration. We explained to you by email and phone that only the packaging has changed and that the product was the same, as it has the same barcode. We offered you a return at our expense of the unwanted product by sending you a free return label. We also offered you a substitute product. Our priority is to ensure the satisfaction of our customers, and we want to assure you that your return is taken very seriously.
We invite you to contact us directly to resolve this misunderstanding and find a quick solution. Your trust is essential to us and we wish to rectify this situation as soon as possible.
Best regards,
The Produits-veto.com team
E
Eric R.
Rating: 1 out of 5
following a purchase from 29/04/2026
Still haven't received my order, it's really outrageous.
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Response from Produits-veto.com
Hello Eric,
Thank you for taking the time to share your experience with us. We sincerely regret the delay encountered with your order. Could you please contact us by email or phone so that we can resolve this issue as quickly as possible? Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
J
Jean-Claude Claude B.
Rating: 1 out of 5
following a purchase from 16/04/2026
Too long to be delivered
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Response from Produits-veto.com
Hello Jean-Claude,
Thank you for taking the time to share your feedback. We understand your frustration regarding the delivery time and we are actively working to improve this aspect to better satisfy you in the future. Nevertheless, your order was validated on Thursday afternoon for preparation and shipping on Friday. The order was delivered according to the indicated deadlines in business days.
Best regards,
The team at Produits-veto.com
F
Frédérique D.
Rating: 1 out of 5
following a purchase from 12/04/2026
I received my incomplete order and I have not been refunded
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Response from Produits-veto.com
Hello Frédérique,
Thank you for your feedback. We are sorry to hear that your order was incomplete. We invite you to contact our customer service to resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
G
Gérard B.
Rating: 1 out of 5
following a purchase from 14/04/2026
First order and surely the last - I ordered two different products - I see on my bank account that I have a refund from produits-veto - I go to their site and see that one of the products was refunded without notifying me - the second one is supposed to arrive in a locker - it is delivered 20 km away - I go there and they tell me it is not there - not serious at all - I called their service and they told me they didn't have time to inform me that an item was out of stock - not a single commercial gesture
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Maryline D.
Rating: 1 out of 5
following a purchase from 10/04/2026
Order not received, and you ask me if I am satisfied
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Response from Produits-veto.com
Hello Maryline,
Thank you for taking the time to leave your feedback. We completely understand your frustration regarding the non-receipt of your order. Please know that your satisfaction is our priority, and we would be happy to resolve this issue. The package is on its way. Do not hesitate to contact us directly so we can assist you.
Best regards,
The team at Produits-veto.com
F
Fabrice L.
Rating: 1 out of 5
following a purchase from 05/04/2026
The order was delivered to a different pickup point than the one I chose even though it was not closed and the information to retrieve it was contradictory
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Response from Produits-veto.com
Hello Fabrice,
Thank you for your feedback. We are sorry to hear that your order was not delivered as expected. Your experience is important to us, and we will look into this issue to improve our services. Sometimes the carrier decides without notifying us about the change of pickup point, and unfortunately, we do not always have the reason for this modification. Please do not hesitate to contact us directly for any additional assistance.
Best regards,
The Produits-veto.com team
S
Samira-Lola T.
Rating: 1 out of 5
following a purchase from 28/03/2026
My order hasn’t arrived!?
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Response from Produits-veto.com
Hello Samira-Lola,
We are sorry to hear that your order has not yet arrived. Please contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority. We have refunded you.
Best regards,
The Produits-veto.com team
P
Philippe P.
Rating: 1 out of 5
following a purchase from 17/03/2026
Product lost in nature Colisimmo Point I don't know Everyone is passing the Responsibility Bad experience for a first I requested a refund Meanwhile time passes and the hornet nests proliferate
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Response from Produits-veto.com
Hello Philippe,
We are sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we want to help you resolve this issue. Please feel free to contact us directly so we can do what is necessary to satisfy you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
C
Christian L.
Rating: 1 out of 5
following a purchase from 18/03/2026
The bowl that is supposed to hold liquid is leaking underneath. UNUSABLE????
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the bowl has defects. Your satisfaction is our priority and we would like to resolve this issue. Please feel free to contact our customer service for an exchange or a refund.
Best regards,
The Produits-veto.com team
J
Jessica A.
Rating: 1 out of 5
following a purchase from 26/03/2026
Leaking bottle loss of product..
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the bottle. Your satisfaction is our priority and we would like to resolve this situation. Please feel free to contact us directly so we can provide you with a solution.
Best regards,
The Produits-veto.com team
L
Laurence P.
Rating: 1 out of 5
following a purchase from 20/03/2026
Unfortunately, I did not receive my order which was returned by Mondial Relay without explanation. And I am waiting for the refund from produitsveto.com.
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has been returned. We understand your frustration and we want to resolve this situation as quickly as possible. Your order will be refunded as soon as the package is back in our premises. Thank you for your patience.
Best regards,
The Produits-veto.com team
E
Eloise C.
Rating: 1 out of 5
following a purchase from 21/03/2026
Never received the package
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you did not receive your package. We have already refunded you.
Best regards,
The Produits-veto.com team
P
Patrick D.
Rating: 1 out of 5
following a purchase from 22/03/2026
Fast delivery
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are delighted to hear that you found our delivery fast. Your satisfaction is our priority, and we hope to provide you with an even better experience in the future.
Best regards,
The Produits-veto.com team
A
Andrea F.
Rating: 1 out of 5
following a purchase from 05/03/2026
Order never received, I contacted you a week ago and never received a response. Shameful.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that you have not received your order. We have received your email from 5/03 and 31/03 and have responded to it. It seems that you did not select the country when placing your order, which is why the package was lost. We are sorry for this and please know that your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
S
Sara S.
Rating: 1 out of 5
following a purchase from 06/03/2026
The package, after two weeks, has not arrived and I receive an email to evaluate my experience. I would say something went wrong.
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Response from Produits-veto.com
Hello Sara,
Thank you for taking the time to leave a review. We are sorry to hear that your order has not yet arrived. Your experience is important to us, and we are committed to resolving this type of situation. Please do not hesitate to contact our customer service so that we can assist you as soon as possible.
Best regards,
The Produits-veto.com team
J
Joseph Q.
Rating: 1 out of 5
following a purchase from 05/03/2026
we have never received the package, however the amount withdrawn from the account
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you have not received your package. To resolve this issue quickly, could you please contact us via our customer service? We will do our best to assist you.
Best regards,
The team at Produits-veto.com
V
Véronique C.
Rating: 1 out of 5
following a purchase from 28/02/2026
I am not satisfied because the expiration date is too short at the end of the year since I took two in advance
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We understand your concern regarding the expiration date of our products. Rest assured that we do our best to offer a selection of products with the longest possible expiration date. Please feel free to contact us directly for any questions or for a possible exchange. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
A
Almudena M.
Rating: 1 out of 5
following a purchase from 28/02/2026
The delivery time was very long, no matter how much you paid plus the delivery company is not very professional either. It was very hard to contact them and they take a long time to answer emails too. I'm still waiting for my package. I will not order again here
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations. Your feedback is valuable and we will use it to improve our service. Our customer service is available by phone in the afternoons as well as by email, as soon as possible. We apologize for taking what you believe was too long to respond to you. We strive to respond to the many emails as quickly as possible.
Best regards,
The Produits-veto.com team
M
Monique G.
Rating: 1 out of 5
following a purchase from 17/02/2026
TRAP NOT SELECTIVE AT ALL !!!!
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A
Aggeliki K.
Rating: 1 out of 5
following a purchase from 10/02/2026
“Unacceptable service. I still have not received my order, and I have not been given any update regarding its status.
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Response from Produits-veto.com
Hello Aggeliki,
Thank you for your feedback, even though it is disappointing. We completely understand your frustration regarding the delay of your order. To resolve this issue, please contact us directly by email as soon as possible. Your satisfaction is our priority.
Sincerely,
The Produits-veto.com team
A
Anaelle B.
Rating: 1 out of 5
following a purchase from 09/02/2026
I still have not received my product after 12 days of ordering even though it is for my cat's health and it is quite urgent
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Response from Produits-veto.com
Hello Anaelle,
Thank you for your feedback and we completely understand your concern, especially when it comes to your cat's health. We want to reassure you: our team is doing everything possible to resolve this delivery delay. Please do not hesitate to contact us directly so that we can assist you as best as possible. Your trust is paramount to us.
Sincerely,
The Produits-veto.com team
M
Michele G.
Rating: 1 out of 5
following a purchase from 06/02/2026
Package sent to a relay that is out of service. As a result, the package was delivered to a relay point 30 km from my home
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Response from Produits-veto.com
Hello Michèle,
Thank you for your feedback and we are sorry to hear that your package was sent to a relay that is out of service. Unfortunately, this is not our choice but that of the carrier. Indeed, they provide us with the available relay points to display on the site, and if it was still active at the time of the order, it was selectable. Please do not hesitate to contact us directly to improve your experience.
Best regards,
The team at Produits-veto.com
N
Niklas L.
Rating: 1 out of 5
following a purchase from 02/02/2026
Pure catastrophe waiting for weeks without delivery and also no money back.
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Response from Produits-veto.com
Hello Niklas,
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with your order. Your experience does not reflect our standards of service. Unfortunately, we were waiting for your package to be returned, but it still has not arrived. However, we have since issued an early refund.
Best regards,
The Produits-veto.com team
F
Florence M.
Rating: 1 out of 5
following a purchase from 01/02/2026
Package not received?!
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Response from Produits-veto.com
Hello Florence,
Thank you for taking the time to leave a review. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
P
Patrick P.
Rating: 1 out of 5
following a purchase from 01/02/2026
Order still not received as of this date, February 12, which is 11 days after placing it...
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Response from Produits-veto.com
Hello Patrick,
Thank you for your feedback. We understand your frustration regarding this delivery delay. Rest assured that we are doing everything possible to optimize our timelines and ensure our customers' satisfaction. Please do not hesitate to contact us directly for any questions or assistance regarding your order. We are here to help you.
Best regards,
The Produits-veto.com team
F
Frederique D.
Rating: 1 out of 5
following a purchase from 16/01/2026
Hello, Still not received! The locker is broken. I've been waiting for it to be repaired for a week... Best regards
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Response from Produits-veto.com
Hello Frédérique,
Thank you for your feedback and we completely understand your frustration. We hope that this situation will not last. Unfortunately, we do not have control over this aspect.
Best regards,
The team at Produits-veto.com
P
Pascale P.
Rating: 1 out of 5
following a purchase from 16/01/2026
Delivery much too long
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Response from Produits-veto.com
Hello Pascale,
Thank you for your feedback. We understand the importance of fast delivery and we are constantly working to improve this service. However, we are constrained to work with external providers and cannot guarantee a 100% smooth delivery.
Best regards,
The team at Produits-veto.com
D
Didier M.
Rating: 1 out of 5
following a purchase from 12/01/2026
Huge delivery problems with Mondial Relay.....the package has been going back and forth from the center of Terrasson, Toulouse, Terrasson...etc. Delivery took more than a week. Incomprehensible!
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Response from Produits-veto.com
Hello Didier,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered delivery issues with Mondial Relay. Your satisfaction is important to us, and we hope for a better shopping experience in the future. Please do not hesitate to contact us for any other questions.
Best regards,
The Produits-veto.com team
P
Pascale M.
Rating: 1 out of 5
following a purchase from 05/01/2026
Significant difficulties in retrieving my order. I've been misled for 10 days!
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Response from Produits-veto.com
Hello Pascale,
We are sincerely sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we are here to help you. Could you please contact us directly so that we can resolve this issue as soon as possible?
Thank you for your understanding.
D
Dominique D.
Rating: 1 out of 5
following a purchase from 07/01/2026
I still haven't received my order. I would like to know when it will arrive???
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Response from Produits-veto.com
Hello Dominique,
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. To provide you with accurate information about its status, we invite you to contact our customer service. We will do our best to resolve this situation as soon as possible.
Best regards,
The team at Produits-veto.com
C
Chloé W.
Rating: 1 out of 5
following a purchase from 20/12/2025
Announced delivery time not respected.
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Response from Produits-veto.com
Hello Chloé,
Thank you for taking the time to share your feedback. We are sorry to learn that the delivery time was not respected. We work with delivery providers who sometimes encounter unforeseen circumstances during delivery. We are sincerely sorry.
Best regards,
The Produits-veto.com team
A
Antonio D.
Rating: 1 out of 5
following a purchase from 22/12/2025
Delivery address not respected. Had to go 10km further for pickup.
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Response from Produits-veto.com
Hello Antonio,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations and that it caused some inconveniences. Our delivery partners sometimes take a few liberties, especially during holidays when the pickup points are full. We hope to have the opportunity to fully satisfy you with your next order.
Best regards,
The team at Produits-veto.com
A
Agnieszka S.
Rating: 1 out of 5
following a purchase from 21/12/2025
I still haven't received my order
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Response from Produits-veto.com
Hello Agnieszka,
Thank you for taking the time to share your opinion. We are sorry to hear that you did not receive your order. Your satisfaction is our priority, and we would like to resolve this issue as quickly as possible. Please do not hesitate to contact us directly so that we can assist you effectively.
Best regards,
The Produits-veto.com team
S
Sabrina Capini C.
Rating: 1 out of 5
following a purchase from 14/12/2025
Still waiting for my order
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Response from Produits-veto.com
Hello Sabrina Capini,
Thank you for your feedback. We are sorry to hear that you have not yet received your order. To resolve this situation as quickly as possible, could you please contact us directly by message or by phone? We are here to help you.
Best regards,
The Produits-veto.com team
D
Daniel B.
Rating: 1 out of 5
following a purchase from 12/12/2025
I never received my order because the delivery person left my package at the wrong pickup point. I contacted them and they told me they would take care of it, but they did nothing. Now I'm waiting for a refund, thank you.
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Response from Produits-veto.com
Hello Daniel,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not arrive as expected. Unfortunately, delivery remains a task that we delegate, with its uncertainties. We have opened a dispute but without results. We invite you to contact us by email to resolve this dispute as soon as possible if it has not already been done.
Best regards,
The team at Produits-veto.com
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