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M
Rating: 4 out of 5
Well, too bad the expiration dates aren't longer...
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Customer reviews of Produits-veto.com
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 829 published reviews
Summary of reviews
The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Reviews 2, 3 and 4 stars
Reset filtersB
Rating: 4 out of 5
Products well received.
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B
Rating: 4 out of 5
Thank you, no problem
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N
Rating: 3 out of 5
Several times I've ordered, it's great except for the rabbit pipettes which were empty but that can happen...
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Response from Produits-veto.com
Hello,
We sincerely thank you for your feedback and are pleased to learn that your orders generally go well. We take your comment regarding the rabbit pipettes into account and will work to improve this situation in order to provide you with an even more satisfying experience. Please do not hesitate to contact us by phone or email so that we can take the necessary steps regarding the defective product.
Best regards,
The team at Produits-veto.com
We sincerely thank you for your feedback and are pleased to learn that your orders generally go well. We take your comment regarding the rabbit pipettes into account and will work to improve this situation in order to provide you with an even more satisfying experience. Please do not hesitate to contact us by phone or email so that we can take the necessary steps regarding the defective product.
Best regards,
The team at Produits-veto.com
G
Rating: 4 out of 5
GOOD
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J
Rating: 4 out of 5
Good
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P
Rating: 2 out of 5
The products are good but I do not agree to be enrolled in an insurance, I request a refund of the insurance
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are happy that you are satisfied with the quality of our products, but we do not understand your dissatisfaction regarding the insurance enrollment as we do not offer it. To better assist you, we invite you to contact us directly in private to discuss this.
We remain at your disposal.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your opinion. We are happy that you are satisfied with the quality of our products, but we do not understand your dissatisfaction regarding the insurance enrollment as we do not offer it. To better assist you, we invite you to contact us directly in private to discuss this.
We remain at your disposal.
Best regards,
The Produits-veto.com team
T
Rating: 4 out of 5
It was delivered to my billing address and not to my delivery address, even though I had requested home delivery.
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S
Rating: 4 out of 5
Cheaper product than elsewhere, shipping costs a bit high and not too many relay point choices
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D
Rating: 4 out of 5
Fast and efficient
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C
Rating: 4 out of 5
Good service, fast delivery. Everything is perfect. And my dog is happy.
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A
Rating: 4 out of 5
very good overall but I only received one out of two items that were ordered
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S
Rating: 3 out of 5
Still not received! Way too long
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Response from Produits-veto.com
Hello,
Thank you very much for your feedback. We understand your frustration regarding the delivery time and we are sincerely sorry for the wait. Please contact us so that we can provide you with information.
Best regards,
The Produits-veto.com team
Thank you very much for your feedback. We understand your frustration regarding the delivery time and we are sincerely sorry for the wait. Please contact us so that we can provide you with information.
Best regards,
The Produits-veto.com team
T
Rating: 4 out of 5
Ras
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H
Rating: 3 out of 5
Partial delivery but still indicated as complete, once again the customer is obliged to send an email and then call because no news by email .....
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We take note of your comments regarding the delivery. Unfortunately, errors during preparation can occur. Your satisfaction is very important to us and we will continue to work to improve our service.
Best regards,
The store team
Thank you for taking the time to share your experience with us. We take note of your comments regarding the delivery. Unfortunately, errors during preparation can occur. Your satisfaction is very important to us and we will continue to work to improve our service.
Best regards,
The store team
D
Rating: 4 out of 5
Delivery a bit long but current period is particular so overall satisfied.
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G
Rating: 4 out of 5
A bit of a long delay, exceeding 96 hours. The tracking is also not very precise.
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O
Rating: 4 out of 5
U
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S
Rating: 2 out of 5
I paid for a Colissimo to be delivered faster, but it was delivered 8 days later. What a shame to have paid the high price.
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Response from Produits-veto.com
Hello Sébastien,
We are sincerely sorry to learn that your delivery experience did not meet your expectations. We understand your disappointment. Unfortunately, delays can sometimes be prolonged due to carrier setbacks on the road, especially during the summer period.
Thank you for your understanding.
The team at Produits-veto.com
We are sincerely sorry to learn that your delivery experience did not meet your expectations. We understand your disappointment. Unfortunately, delays can sometimes be prolonged due to carrier setbacks on the road, especially during the summer period.
Thank you for your understanding.
The team at Produits-veto.com
R
Rating: 4 out of 5
Correct service, a bit faster and it would be perfect.
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M
Rating: 4 out of 5
Very reliable site, very reasonable price
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M
Rating: 2 out of 5
I still have not received my package.
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Response from Produits-veto.com
Hello Mick,
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery of your package and wish to help you as best as we can. Please feel free to contact us privately so that we can review your situation together.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery of your package and wish to help you as best as we can. Please feel free to contact us privately so that we can review your situation together.
Best regards,
The team at Produits-veto.com
B
Rating: 4 out of 5
Fast delivery good product
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M
Rating: 4 out of 5
Product as described and arrived on time
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A
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
delivery in accordance with my expectations within a correct timeframe
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M
Rating: 4 out of 5
Products delivered quickly to the relay store. Delivery in accordance with the order. More care could have been taken for the packaging.
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M
Rating: 2 out of 5
Delivery took too long.
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Response from Produits-veto.com
Hello,
We are sorry to hear that the delivery took longer than expected. Your satisfaction is important to us and we would be happy to discuss this situation privately to find a solution.
Best regards,
The Produits-veto.com team
We are sorry to hear that the delivery took longer than expected. Your satisfaction is important to us and we would be happy to discuss this situation privately to find a solution.
Best regards,
The Produits-veto.com team
B
Rating: 2 out of 5
The product is what I expected and suits me well, but the delivery time was neither fast nor close access as announced. The desired relay point next to my home did not work - I learned since that this is the case in July and August for several years / no package reception during the summer period - why is this information not integrated into the online system when we are asked to choose a relay point?, and the new relay point chosen later by the carrier was significantly further away. Moreover, contradictory automatic messages about the location and delivery have succeeded each other in my email inbox from Produits-veto alternating with Colissimo. Confusing...
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are pleased to hear that the product suits you. We understand your frustration regarding the delivery time and the complications related to the relay point, and we take your comments into consideration. We will forward this issue to the carrier to improve their service.
Best regards,
The Produits-veto.com team
Thank you for your feedback and we are pleased to hear that the product suits you. We understand your frustration regarding the delivery time and the complications related to the relay point, and we take your comments into consideration. We will forward this issue to the carrier to improve their service.
Best regards,
The Produits-veto.com team
J
Rating: 4 out of 5
GOOD!
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F
Rating: 4 out of 5
Speed and seriousness
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P
Rating: 2 out of 5
You did not deliver the correct product reference
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order and wish to help you resolve this situation. Please feel free to contact us directly so that we can find a solution together.
Sincerely,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order and wish to help you resolve this situation. Please feel free to contact us directly so that we can find a solution together.
Sincerely,
The Produits-veto.com team
S
Rating: 4 out of 5
Very good
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S
Rating: 4 out of 5
the product is indeed compliant but the delivery leaves much to be desired. Fortunately, the product is packaged in plastic because if it had been glass, I would have found it in a thousand pieces as the packaging box was reduced to mush.
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M
Rating: 4 out of 5
Very fast and uncomplicated delivery. Expiration date, however, in the second half of 2016.
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R
Rating: 4 out of 5
Good,
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A
Rating: 3 out of 5
I request more description on the size of the medications
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Response from Produits-veto.com
Hello Aline,
Thank you for your feedback and we are delighted that you are satisfied with your experience. Your request for more detailed descriptions on the size of the medications is very relevant, and we will review it to improve our product sheets.
Best regards,
The Produits-veto.com team
Thank you for your feedback and we are delighted that you are satisfied with your experience. Your request for more detailed descriptions on the size of the medications is very relevant, and we will review it to improve our product sheets.
Best regards,
The Produits-veto.com team
F
Rating: 3 out of 5
Delivery problem.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are happy to hear that you are satisfied with our products. We take note of your concern regarding the delivery and we always strive to improve our service.
Best regards,
The Produits-veto.com team
Thank you for your feedback and we are happy to hear that you are satisfied with our products. We take note of your concern regarding the delivery and we always strive to improve our service.
Best regards,
The Produits-veto.com team
J
Rating: 4 out of 5
A bit early to give an opinion, but already a mosquito (presumably tiger) caught in the trap.
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C
Rating: 2 out of 5
1st order perfect, second there is a delay, it can happen but unfortunately a shampoo leaked in the package... I sent 2 emails with no response, it will be more than a week, too bad
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that your second order did not go as planned. We responded to your email on Saturday, June 13, on Monday, June 15, asking you for photos of the package. We are waiting for your reply in order to resolve this issue as soon as possible.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your experience. We are sorry to hear that your second order did not go as planned. We responded to your email on Saturday, June 13, on Monday, June 15, asking you for photos of the package. We are waiting for your reply in order to resolve this issue as soon as possible.
Best regards,
The team at Produits-veto.com