The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
1st order perfect, second there is a delay, it can happen but unfortunately a shampoo leaked in the package... I sent 2 emails with no response, it will be more than a week, too bad
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that your second order did not go as planned. We responded to your email on Saturday, June 13, on Monday, June 15, asking you for photos of the package. We are waiting for your reply in order to resolve this issue as soon as possible.
Best regards,
The team at Produits-veto.com
P
Pierre M.
Rating: 4 out of 5
following a purchase from 10/06/2026
good
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Romaric L.
Rating: 2 out of 5
following a purchase from 09/06/2026
A product was removed from my order without explanation.
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Response from Produits-veto.com
Hello Romaric,
We understand your disappointment regarding the removal of a product from your order and we sincerely apologize for it. We were out of stock of this product and in order not to delay your shipment, we proceeded to refund it and to ship the rest of the order. We are sorry for this inconvenience.
Best regards,
The store team.
R
Roselyne B.
Rating: 4 out of 5
following a purchase from 08/06/2026
Very good fast delivery
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Patricia C.
Rating: 4 out of 5
following a purchase from 04/06/2026
Ras
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Claude B.
Rating: 3 out of 5
following a purchase from 04/06/2026
Lencloître is less than 100 km from my home but as luck would have it, the package traveled well, it left Lencloître to go to Niort, then up to Blois to land in Tours and finally Bourgueil. Hello carbon footprint. Otherwise, it wasn't the first time I ordered, so as usual. For 1 euro more I would take Colissimo
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Response from Produits-veto.com
Hello,
We warmly thank you for your feedback. We are delighted to hear that you appreciate our products and your loyalty particularly touches us. Your comment regarding transport is valuable, and we take note of your suggestions to improve our services.
Best regards,
The team at Produits-veto.com
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Frederic D.
Rating: 3 out of 5
following a purchase from 03/06/2026
The order was processed very correctly. A problem with the short expiration date of a product (the others were fine); everything needs to be checked and warned either in the description or before sending
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Response from Produits-veto.com
Hello,
We sincerely thank you for your feedback and are pleased to hear that the order was processed correctly. We take your comment regarding the expiration of products into account and will do what is necessary to improve this point in the future. We hope to see you again soon in our online store.
Best regards,
The team at Produits-veto.com
C
Clarisse B.
Rating: 2 out of 5
following a purchase from 02/06/2026
Lost package, never received. However, thanks to customer service, they sent me a second one, I should receive it by Monday.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that your package was lost. We are glad that our after-sales service was able to help you by sending you a new item. Please do not hesitate to contact us directly if you need further assistance, we are here for you.
Best regards,
The team at produits-veto.com
H
Helmut P.
Rating: 3 out of 5
following a purchase from 01/06/2026
Delivery address error on your part. But quick refund.
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are pleased to hear that you appreciated the speed of the refund, even though the delivery error on the part of the carrier may have caused inconvenience. Your feedback is valuable and helps us improve.
Best regards,
The team at Produits-veto.com
M
Marie Thérèse A.
Rating: 4 out of 5
following a purchase from 28/05/2026
Quick thank you
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Rachel B.
Rating: 4 out of 5
following a purchase from 01/06/2026
Package well received
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Martine C.
Rating: 3 out of 5
following a purchase from 28/05/2026
Fast shipping but delivery fees are expensive
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Response from Produits-veto.com
Dear Martine,
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to hear that you appreciated the speed of the shipment. Regarding the delivery fees, we understand your point of view and we are constantly working to optimize our costs in order to better serve our customers. Please feel free to share your suggestions with us.
Best regards,
The Produits-veto.com team
S
Stefany B.
Rating: 4 out of 5
following a purchase from 26/05/2026
Nothing to report
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Martine H.
Rating: 2 out of 5
following a purchase from 21/05/2026
The Colissimo was announced for delivery on Friday, May 30, today June 2, 2026, still no delivery. (?) I am starting to worry.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear about the delay in your delivery. We completely understand your concern and want to reassure you: we are in contact with the delivery service to resolve this issue as quickly as possible. Your satisfaction is our priority and we remain at your disposal for any further assistance.
Best regards,
The Produits-veto.com team
T
Thierry D.
Rating: 4 out of 5
following a purchase from 18/05/2026
Efficient
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Emilie C.
Rating: 4 out of 5
following a purchase from 17/05/2026
The order arrived very quickly. Small downside, a product from a 1L bottle had leaked inside the box. Fortunately in small quantity.
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Bernadette B.
Rating: 3 out of 5
following a purchase from 13/05/2026
Order face, interesting price, but I am still waiting for the message informing me that the product has been delivered to the pharmacy. 1 week lost.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that you did not receive a clear delivery confirmation message and that this caused a delay. Your satisfaction is important to us and we will look into this issue to improve our service.
Best regards,
The Produits-veto.com team
J
Jane M.
Rating: 2 out of 5
following a purchase from 07/05/2026
It has not arrived.
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Response from Produits-veto.com
Hello Jane,
Thank you for taking the time to share your feedback. We are sorry to hear that your order has not arrived. We have made a claim with the carrier to expedite the delivery process. Please do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The Produits-veto.com team
F
Francoise C.
Rating: 4 out of 5
following a purchase from 11/05/2026
Satisfactory
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Florence K.
Rating: 4 out of 5
following a purchase from 03/05/2026
Very good and inexpensive
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Hubert D.
Rating: 3 out of 5
following a purchase from 30/04/2026
I still haven't received my order after 10 days.
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Response from Produits-veto.com
Dear Hubert, we thank you for your feedback and we are sincerely sorry to hear that your order has been delayed. We understand your frustration and kindly ask you to accept our apologies for the delay caused by our delivery partner. We hope to improve your experience with us.
Y
Yolande L.
Rating: 4 out of 5
following a purchase from 29/04/2026
Effective
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Frederic T.
Rating: 3 out of 5
following a purchase from 02/04/2026
Product compliant but long delivery time.
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Response from Produits-veto.com
Hello Frédéric,
Thank you for your feedback and we are happy to hear that you were satisfied with the product. We apologize for the delivery time, which does not meet our usual standards. Rest assured that we are working to improve this point in order to provide you with an optimal experience in the future. Do not hesitate to contact us for any questions or need for assistance.
Best regards,
The Produits-veto.com team
D
Denis P.
Rating: 3 out of 5
following a purchase from 28/04/2026
A bit disappointed, no product to put in the trap for use and moreover not proposed at the time of purchase. So you have to make a new order and pay the shipping costs again.
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Response from Produits-veto.com
Hello, thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Indeed, the attractive product is not included in the trap. Do not hesitate to contact us for any future assistance, we are at your disposal.
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Valerie C.
Rating: 3 out of 5
following a purchase from 26/04/2026
Hello, be careful with the packaging, a bottle arrived with a broken cap and therefore leaking. The caps are fragile.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the packaging of your order did not meet your expectations and that you encountered a problem with the bottle. Please know that we take your feedback very seriously and that we will improve our packaging processes to prevent this from happening again. Do not hesitate to contact us if you need further assistance.
Best regards,
The Produits-veto.com team
C
Caroline L.
Rating: 3 out of 5
following a purchase from 07/04/2026
Delivery times a bit long, but excellent product.
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Response from Produits-veto.com
Hello,
Thank you very much for your feedback. We are delighted that you are satisfied with the quality of our products. We take note of your comments regarding delivery times and are working to improve this aspect. Your opinion is valuable to us!
Best regards,
The Produits-veto.com team
D
D.maria R.
Rating: 2 out of 5
following a purchase from 21/04/2026
The delivery is still missing today, where is the goods?
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that your order has not yet arrived. To resolve this issue as quickly as possible, our team is at your disposal to assist you.
Best regards,
The Produits-veto.com team
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Yannick S.
Rating: 2 out of 5
following a purchase from 09/04/2026
Due to stock issues, it took me 3 weeks to receive my order. I would have liked to know this beforehand...
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We completely understand your frustration regarding the delivery time. We are constantly striving to improve our stock management and are working to provide clearer information in the future. Your experience is valuable to us, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Produits-veto.com team
P
Patrick R.
Rating: 4 out of 5
following a purchase from 20/04/2026
Very fast. Impeccable
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Jean Antoine R.
Rating: 3 out of 5
following a purchase from 14/04/2026
......................
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Solange D.
Rating: 4 out of 5
following a purchase from 14/04/2026
change of delivery pickup point without my consent, I had to travel 15 more kilometers. I was surprised by the size, it was not indicated in the description.
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Cyrille P.
Rating: 2 out of 5
following a purchase from 06/04/2026
No hornet caught while in other traps, I catch plenty
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Response from Produits-veto.com
Hello Cyrille,
Thank you for your feedback. We are sorry to hear that your experience with our hornet trap did not meet your expectations. Each product can react differently depending on the conditions. Do not hesitate to contact us directly for personalized advice. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
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Celine P.
Rating: 3 out of 5
following a purchase from 10/04/2026
The variety of homeopathic products for animals is very interesting, the prices remain attractive. The only downside is the shipping and receipt times of orders. Apart from that, I am delighted to know this site.
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Response from Produits-veto.com
Hello Céline,
Thank you very much for your feedback and your comments about our site "Produits-veto.com". We are delighted that you appreciate the variety of our homeopathic products and our attractive prices. Regarding delivery times, we take note of your remark and we are constantly working to improve this service. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The team at Produits-veto.com
F
Franck T.
Rating: 4 out of 5
following a purchase from 29/03/2026
Very good
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Artur P.
Rating: 4 out of 5
following a purchase from 02/04/2026
The product I ordered is, of course, excellent. The only problem is the delivery. A week after ordering from France to Belgium, I still haven't received anything.
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Denis C.
Rating: 2 out of 5
following a purchase from 26/03/2026
delivery times are way too long, I don't think I will order from this site again.
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Valérie L.
Rating: 4 out of 5
following a purchase from 30/03/2026
Delivery problem...not the one chosen during the order
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Henriette R.
Rating: 3 out of 5
following a purchase from 29/03/2026
Very satisfied with the product and the shipment
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Response from Produits-veto.com
Dear Henriette, we sincerely thank you for your positive feedback regarding our product and the speed of shipment. However, we are attentive to your rating and would like to know your suggestions to improve your experience. Your satisfaction is our priority, and we hope to fully satisfy you during your next visit to Produits-veto.com.
J
Jean-Marie D.
Rating: 3 out of 5
following a purchase from 26/02/2026
delivery time too long
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Response from Produits-veto.com
Hello Jean-Marie,
Thank you for your feedback regarding your order on Produits-veto.com. We are sorry to hear that the delivery time did not meet your expectations. Your feedback is valuable, and we are constantly working to improve our service. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team
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Eric H.
Rating: 2 out of 5
following a purchase from 22/03/2026
On the product site available, but once you have placed the order it informs you that it is awaiting restocking ...
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. We have experienced high demand for the product you ordered and we faced an exceptional out-of-stock situation, followed by a delay in delivery from the laboratory. We are once again sorry and are doing everything to improve the timelines every day. We hope to provide you with a better experience in the future. Please feel free to contact us for any questions or assistance needed.
Best regards,
The Produits-veto.com team
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