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M
Rating: 4 out of 5
fast delivery, fair prices.
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Customer reviews of Produits-veto.com
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 830 published reviews
Summary of reviews
The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
No problem with the wasp traps BUT it is not clearly indicated that there is no attractant product which forces me to make a second order. Sincerely
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H
Rating: 4 out of 5
good product
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J
Rating: 2 out of 5
I am only unhappy with the delivery problem due to Mondial Relais which did not deliver the package to the correct address and also did not specify that it had been handed directly to the merchant instead of being placed in the locker.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a delivery issue. We do our best to work with reliable partners and we will pass your feedback to Mondial Relais to improve their service.
We hope to provide you with a better experience in the future.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a delivery issue. We do our best to work with reliable partners and we will pass your feedback to Mondial Relais to improve their service.
We hope to provide you with a better experience in the future.
Best regards,
The Produits-veto.com team
H
Rating: 4 out of 5
Very good.
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A
Rating: 2 out of 5
Great site but tax on top for Reunion Island… and delivery not to the right address with your logistics provider… so I prefer to pick up on site.
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are glad that you appreciate our site, but we are sorry to hear that you encountered difficulties with the delivery and additional fees. Your experience is important to us, and we are working tirelessly with our logistics provider to improve our services, including for Reunion Island. Please do not hesitate to contact us directly for any assistance or questions.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are glad that you appreciate our site, but we are sorry to hear that you encountered difficulties with the delivery and additional fees. Your experience is important to us, and we are working tirelessly with our logistics provider to improve our services, including for Reunion Island. Please do not hesitate to contact us directly for any assistance or questions.
Best regards,
The Produits-veto.com team
D
Rating: 3 out of 5
Unfortunately, the delivery to Germany did not go through. The package did not arrive. I was refunded and I reordered with another carrier. I hope this time it will arrive.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are sorry to hear that your order was not delivered in Germany and that this caused inconvenience. Your satisfaction is important to us, and we will work to improve our delivery service. We hope that your next order will go smoothly.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your opinion. We are sorry to hear that your order was not delivered in Germany and that this caused inconvenience. Your satisfaction is important to us, and we will work to improve our delivery service. We hope that your next order will go smoothly.
Best regards,
The Produits-veto.com team
S
Rating: 3 out of 5
Happy but too often waiting. It delays the delivery
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your review. We are pleased to hear that you are satisfied with our products. However, we understand that delivery times can be frustrating. We are constantly working to improve our logistics to reduce these waiting times. Your feedback is valuable and helps us to perfect ourselves. Please do not hesitate to contact us when your order is urgent so that we can find a solution together.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your review. We are pleased to hear that you are satisfied with our products. However, we understand that delivery times can be frustrating. We are constantly working to improve our logistics to reduce these waiting times. Your feedback is valuable and helps us to perfect ourselves. Please do not hesitate to contact us when your order is urgent so that we can find a solution together.
Best regards,
The Produits-veto.com team
V
Rating: 3 out of 5
Product normally appetizing, impossible to get my cat to take it, though not difficult.
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Response from Produits-veto.com
Hello,
Thank you for your review, and we are sorry to hear that your cat did not find the product to its liking. We appreciate your feedback, which helps us improve our selection, and we encourage you to try other products from our range that may better suit its preferences.
Thank you for your review, and we are sorry to hear that your cat did not find the product to its liking. We appreciate your feedback, which helps us improve our selection, and we encourage you to try other products from our range that may better suit its preferences.
D
Rating: 4 out of 5
Delivery a bit late because you couldn't find an item in stock. The picking needs to be reviewed!
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L
Rating: 4 out of 5
Perfect!
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P
Rating: 4 out of 5
There is a design flaw for setting the bait that requires disassembling the trap
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T
Rating: 4 out of 5
Perfect
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J
Rating: 2 out of 5
Delivery deadline not respected, no information. I had to call to get a date 2 and a half weeks later
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations and that you did not receive any information about it. Your feedback is valuable, and we are continuously working to improve our service. The product you ordered experienced high demand, which is why we fell behind in shipping. We hope to have the opportunity to fully satisfy you with your next order.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations and that you did not receive any information about it. Your feedback is valuable, and we are continuously working to improve our service. The product you ordered experienced high demand, which is why we fell behind in shipping. We hope to have the opportunity to fully satisfy you with your next order.
Best regards,
The Produits-veto.com team
S
Rating: 4 out of 5
Everything arrived well packaged, however the worming tablet is too big and I am not one of those who throw the tablet down the cat's throat, so I crushed it, unfortunately these meds are not appetizing at all and therefore my 3 cats did not eat the pâté even though I added brewer's yeast to 'trick' them, they refused to taste the stuff, even when starving them! So it's not veto.com's fault, but if they sold appetizing tablets it would be better.
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M
Rating: 4 out of 5
Compliant.
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Y
Rating: 4 out of 5
Very good
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E
Rating: 4 out of 5
Nothing to report
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M
Rating: 4 out of 5
Very good
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O
Rating: 2 out of 5
I have not yet received my package
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Response from Produits-veto.com
Hello Ourania Myrto,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that you have not yet received your package. Please know that customer satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible.
Thank you for your understanding and trust.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that you have not yet received your package. Please know that customer satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible.
Thank you for your understanding and trust.
Best regards,
The Produits-veto.com team
R
Rating: 3 out of 5
Hello, No worries about the order being processed. However: - I had requested delivery to a relay point and I was delivered at home. - The 2 boxes of Varromed were overpacked in a box without indication of Top/Bottom and of course they were transported upside down and several bottles leaked...
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Response from Produits-veto.com
Hello Mr. Regley,
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We take note of your comments regarding the delivery and packaging of your order, and we apologize for the inconveniences caused. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The Produits-veto.com team
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We take note of your comments regarding the delivery and packaging of your order, and we apologize for the inconveniences caused. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The Produits-veto.com team
G
Rating: 4 out of 5
Super fast good product and very competitive thank you
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N
Rating: 2 out of 5
Wet and damaged packaging Dry products
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Response from Produits-veto.com
Hello Nadine,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with the packaging of your order. Your satisfaction is paramount and we will pass the information on to the carrier.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with the packaging of your order. Your satisfaction is paramount and we will pass the information on to the carrier.
Best regards,
The team at Produits-veto.com
J
Rating: 4 out of 5
Nothing to say, book delivered on time
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E
Rating: 4 out of 5
The size of the needles is really ideal for insulin injection for my dog. The 28g gauge is perfect for painless injections, even on the flanks. I had tried the 30g gauge but it might be too flexible or easily blunt and I hurt my little one. Apparently more appropriate for cats and small dogs. The only downside is the high blind spot and thus a significant loss of product.
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B
Rating: 4 out of 5
satisfied with this order
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G
Rating: 2 out of 5
Hello, order placed and paid, but forced to send an email as I have had no news of my order, 15 days to receive it. Might as well go to the local pharmacy because even if the product is out of stock, I would have received it in 3 days. I will not order from this site again.
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Response from Produits-veto.com
Hello Géraldine,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered delays in receiving your order. Indeed, we experienced an unanticipated product shortage. We apologize for this. We hope to have the opportunity to serve you better in the future.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered delays in receiving your order. Indeed, we experienced an unanticipated product shortage. We apologize for this. We hope to have the opportunity to serve you better in the future.
Best regards,
The team at Produits-veto.com
L
Rating: 4 out of 5
Perfect experience, I have been a customer for several months and have never been disappointed. Excellent customer service and perfect order tracking and delivery. I recommend it 1000.
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B
Rating: 3 out of 5
No issues with the products, but very unhappy with the delivery: products delivered to a different pickup point than planned, 25 minutes by car! And until the end, I received emails from Produits Véto informing me that my package was available at the initial Pickup Point. A little more organization and coordination would be helpful...
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Response from Produits-veto.com
Dear Brigitte,
Thank you for your feedback regarding your experience on our site. We are pleased that our products meet your satisfaction, but we take note of your comments on the delivery and we apologize for this situation. The information is provided by the transport company and the emails are sent automatically. We will escalate the information. Rest assured that we will strengthen our coordination to improve the service in the future.
Thank you for your feedback regarding your experience on our site. We are pleased that our products meet your satisfaction, but we take note of your comments on the delivery and we apologize for this situation. The information is provided by the transport company and the emails are sent automatically. We will escalate the information. Rest assured that we will strengthen our coordination to improve the service in the future.
C
Rating: 4 out of 5
Delivery time getting longer by Mondial Relay. Ordered on the 6th, delivered on the 16th.
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N
Rating: 3 out of 5
Catastrophic delivery arrived late and at a different pickup point than indicated originally and not at all close to our home
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Response from Produits-veto.com
Hello, we thank you for your feedback regarding your delivery experience. We are sorry to hear that it did not meet your expectations and we take your comments very seriously. We will forward the information to the transport service. Best regards
R
Rating: 4 out of 5
Thank you for the speed
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D
Rating: 3 out of 5
Two stars even though the product is great, the problem is the shipping. It costs too much and takes too long. Next courier service.
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Response from Produits-veto.com
Dear Donatella,
Thank you for your review and your comments about our site. We are glad that our products have satisfied you, but we are sorry to learn that you had difficulties with the delivery. We will take your observations into consideration and forward them to the courier. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
Thank you for your review and your comments about our site. We are glad that our products have satisfied you, but we are sorry to learn that you had difficulties with the delivery. We will take your observations into consideration and forward them to the courier. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
A
Rating: 2 out of 5
Paid for the fastest delivery and delivered 6 days later
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Response from Produits-veto.com
Hello Angélique,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations, and we understand your disappointment. Your feedback is valuable and helps us improve our services. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations, and we understand your disappointment. Your feedback is valuable and helps us improve our services. We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
The Produits-veto.com team
I
Rating: 3 out of 5
Thank you very much, you were very kind and solved my problem. I am very grateful to you. Best regards.
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Response from Produits-veto.com
Dear Ibrahim, thank you for your review and we are glad that our team was able to solve your problem. Your satisfaction is our priority, and we hope to further improve our service to provide you with a perfect experience on your next visit to our website. Please do not hesitate to share your suggestions with us. Best regards.
Thank you very much, you were very kind and solved my problem. I am very grateful to you. Best regards.
Thank you very much, you were very kind and solved my problem. I am very grateful to you. Best regards.
P
Rating: 4 out of 5
Good
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M
Rating: 2 out of 5
Half of the order was missing, I was not notified in advance and it was charged to me
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Response from Produits-veto.com
Hello Marie,
Thank you for your feedback. We are sorry to hear that your order was not complete and that this may have caused you inconvenience. Your satisfaction is important to us, and we would like to resolve this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this.
Best regards,
The team at Produits-veto.com
Thank you for your feedback. We are sorry to hear that your order was not complete and that this may have caused you inconvenience. Your satisfaction is important to us, and we would like to resolve this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this.
Best regards,
The team at Produits-veto.com
A
Rating: 4 out of 5
excellent
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J
Rating: 3 out of 5
Delivery time a bit too long compared to what was planned
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Response from Produits-veto.com
Hello Jean Marc,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery time did not meet your expectations. Please feel free to contact us directly if you have any further questions or concerns. It can happen that the delays are longer than expected with our carriers. This phenomenon is exacerbated during holidays and summer vacations.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery time did not meet your expectations. Please feel free to contact us directly if you have any further questions or concerns. It can happen that the delays are longer than expected with our carriers. This phenomenon is exacerbated during holidays and summer vacations.
Best regards,
The team at Produits-veto.com
M
Rating: 4 out of 5
good, fast
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