Customer reviews of Produits-veto.com

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 834 published reviews

Summary of reviews

The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.

Reviews 2, 3 and 4 stars

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P
Pierre A.
Rating: 3 out of 5
following a purchase from 17/07/2025
Ok
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Response from Produits-veto.com
Hello Pierre,

Thank you for taking the time to leave a review on our site "Produits-veto.com". We appreciate your feedback and would be happy to know how we could improve your experience to achieve a higher rating. Please feel free to share your suggestions!

Best regards,
The Produits-veto.com team
F
Fabienne D.
Rating: 3 out of 5
following a purchase from 23/07/2025
The deworming and anti-parasitic products are very effective. However, it is relatively not visible on the site that the product for skin lesions is too dangerous and this should be indicated on your site. Why not highlight more manageable products
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Response from Produits-veto.com
Hello Fabienne,

Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to learn that you find our deworming and anti-parasitic products effective.

We take note of your comment on the visibility of information regarding the product for skin lesions. We are constantly working on implementing filters to highlight the most relevant products.

Thank you again for your constructive comments!

Best regards,
The Produits-veto.com team
I
Isabelle P.
Rating: 4 out of 5
following a purchase from 21/07/2025
Shipping a bit long, otherwise ok.
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Jean L.
Rating: 4 out of 5
following a purchase from 18/07/2025
products compliant and in good condition. Too bad for the delivery delay
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Stanislas Eudier E.
Rating: 4 out of 5
following a purchase from 17/07/2025
Slight delay in shipping due to a shortage. However, the supplier is available and responds to emails quickly.
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Claude S.
Rating: 4 out of 5
following a purchase from 20/07/2025
Perfect
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Alain P.
Rating: 4 out of 5
following a purchase from 23/07/2025
Very good
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Emilie C.
Rating: 4 out of 5
following a purchase from 11/07/2025
It took me 3 weeks to receive my package because there was a problem with Mondial Relay. I contacted the site's customer service to find out more and they replied the next day to tell me they would make a claim, so thank you for being so responsive and for doing what was necessary.
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Jeannine F.
Rating: 4 out of 5
following a purchase from 22/07/2025
Large selection of products available for the cat. Order and delivery compliant
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Colette N.
Rating: 4 out of 5
following a purchase from 13/07/2025
Placing the order was simple; excellent communication; international delivery always reliable and fast
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Helena G.
Rating: 3 out of 5
following a purchase from 19/07/2025
Hello Helena,

Thank you for your feedback regarding your experience with our delivery service. We are sorry to learn that the choice of carrier did not meet your expectations and that it caused inconveniences. We hope you will find satisfaction in your future orders on our site.

Best regards,
The Produits-veto.com team
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Response from Produits-veto.com
Good value for money, fast shipping
D
Devaux Anquetil D.
Rating: 4 out of 5
following a purchase from 18/07/2025
Well received satisfied
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Corinne G.
Rating: 3 out of 5
following a purchase from 18/07/2025
very good product. Less happy with the shipping costs
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Response from Produits-veto.com
Hello Corinne,

Thank you for taking the time to share your feedback on our site. We are delighted that you are satisfied with the quality of our products. Regarding the shipping costs, we understand your disappointment and take your feedback into account to improve our service. We are bound by the shipping costs imposed on us by the carriers.

Best regards,
The Produits-veto.com team
I
Ines U.
Rating: 4 out of 5
following a purchase from 20/07/2025
Shipping costs >10 € I find a bit high, otherwise everything is great
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Françoise G.
Rating: 4 out of 5
following a purchase from 09/07/2025
Very good but my cat does not agree with the pills so I am looking for a liquid dewormer which will save me many attempts to make him swallow a bit of the medicine while wasting a lot.
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Cathy D.
Rating: 4 out of 5
following a purchase from 11/07/2025
Product conforms to the order. Deadline respected. Site to recommend.
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Carole M.
Rating: 4 out of 5
following a purchase from 13/07/2025
Delivery quite fast and correct packaging.
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Christine G.
Rating: 4 out of 5
following a purchase from 10/07/2025
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Nicole S.
Rating: 4 out of 5
following a purchase from 12/07/2025
The delivery went very well, I hope to receive promo codes from you from time to time
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Alain T.
Rating: 4 out of 5
following a purchase from 13/07/2025
Hello for veterinary products that are great, the delivery is too slow...
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Marie-Therese F.
Rating: 2 out of 5
following a purchase from 10/07/2025
Satisfied
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Response from Produits-veto.com
Hello Marie-Thérèse,

Thank you for taking the time to share your feedback. We are happy to hear that you are satisfied with your experience on our site. Please feel free to share your suggestions so that we can continue to improve our services.

Best regards,
The team at Produits-veto.com
F
Fabien V.
Rating: 2 out of 5
following a purchase from 10/07/2025
delivery deadline not respected
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Response from Produits-veto.com
Hello Fabien,

Thank you for taking the time to share your feedback. We are sorry to hear that the delivery deadline was not respected. Your feedback is valuable and we are constantly working to improve our services. Unfortunately, it may turn out that transportation takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.

Best regards,
The team at Produits-veto.com
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Pascal S.
Rating: 2 out of 5
following a purchase from 09/07/2025
Product not received today, delivery point changed; very long delay.
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Response from Produits-veto.com
Hello Pascal,

Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that the delivery point has changed. Please know that we are doing our best to ensure fast delivery times. Unfortunately, the carrier sometimes takes liberties with the drop-off of packages at relay points. We are unfortunately dependent on delivery partners.

Best regards,
The Produits-veto.com team
C
Charlotte B.
Rating: 3 out of 5
following a purchase from 09/07/2025
Very slow delivery
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Response from Produits-veto.com
Hello Charlotte,

Thank you for your feedback regarding your experience on our site "Produits-veto.com". We are sorry to hear that the delivery did not meet your expectations and we take your comments very seriously in order to improve our service. Unfortunately, it may happen that transport takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.

Best regards,
The Produits-veto.com team
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Patrick S.
Rating: 4 out of 5
following a purchase from 08/07/2025
Very good
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Thierry P.
Rating: 4 out of 5
following a purchase from 07/07/2025
Correct service
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Jean Pierre P.
Rating: 3 out of 5
following a purchase from 02/07/2025
Box grossly taped
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Response from Produits-veto.com
Dear Jean-Pierre, we thank you for your feedback regarding your order on our site Produits-veto.com. We are sorry to learn that the packaging did not meet your expectations and we take your comments into account to improve the quality of our services. Please note that we take the liberty of taping the box of the varromed bottle, as transport can sometimes be 'chaotic', this prevents the bottle from piercing the box. Indeed, aesthetically, it is not the most accomplished. Regards, The team at Produits-veto.com
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Brigitte T.
Rating: 4 out of 5
following a purchase from 03/07/2025
Fast delivery. Good choice of products but no protection inside the box: several boxes partially crushed. Fortunately, the products inside were not damaged.
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Hélène G.
Rating: 4 out of 5
following a purchase from 02/07/2025
I just received my product, but I think they are good, we'll see....
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Chloé R.
Rating: 3 out of 5
following a purchase from 23/06/2025
Out of stock and error in sending a product with the wrong reference.
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Response from Produits-veto.com
Hello Chloé,

Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a stock outage as well as an error in the shipment of your product. This does not meet our quality standards. Please be assured that we take your comments very seriously and will work to improve our service. Do not hesitate to contact us directly for any further assistance.

Best regards,
The Produits-veto.com team
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Patrick L.
Rating: 4 out of 5
following a purchase from 29/06/2025
good nothing to report
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Patrick M.
Rating: 4 out of 5
following a purchase from 25/06/2025
Order compliant and top delivery time. But delivery to a different pickup point than requested and packaging completely soiled by paint.
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Thierry R.
Rating: 2 out of 5
following a purchase from 15/06/2025
I am still waiting for a product and no news...
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Response from Produits-veto.com
Hello Thierry,

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not received your product and that you are without news. We take this type of situation very seriously and we will ensure to resolve this issue as soon as possible. Please do not hesitate to contact us directly for information about your order.

Best regards,
The Produits-veto.com team
C
Corinne C.
Rating: 4 out of 5
following a purchase from 19/06/2025
Package well prepared. I was very well informed, continuously about the tracking of my order and the package. The only downside was that my delivery took longer than expected.
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Claude P.
Rating: 3 out of 5
following a purchase from 21/06/2025
I received 2 emails on the same day: One indicated delivery to one place and the other to another place. It's not a big deal.
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Response from Produits-veto.com
Hello Claude,

Thank you for taking the time to leave your feedback. We apologize for the confusion regarding the delivery emails. We will pass the information to the carrier although we have little hope that this remark will be taken into account. Sometimes they are forced to change the delivery point depending on the opening or available space in the relay points.

Best regards,
The team at Produits-veto.com
B
Bernard B.
Rating: 4 out of 5
following a purchase from 22/06/2025
Not tested, but no issues apparently
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Lydie G.
Rating: 4 out of 5
following a purchase from 13/06/2025
Good product conforming to my request and fast delivery.
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Marie P.
Rating: 4 out of 5
following a purchase from 14/06/2025
Very good except that for the delivery, the location (the pickup point) changed and was more than 4 km from my home
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Isabelle D.
Rating: 3 out of 5
following a purchase from 13/06/2025
I had ordered the powder version of dentalplak and received the liquid version. Not a big deal because I am discovering it...
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Response from Produits-veto.com
Hello Isabelle,

Thank you for your feedback and your comments on your experience with our site. We apologize for this small confusion regarding your Dentalplak order. We hope that the liquid version will satisfy you and allow you to discover new benefits. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The Produits-veto.com team.
J
Jacqueline C.
Rating: 3 out of 5
following a purchase from 13/06/2025
The Vetoquinol Care product: hairballs, is not suitable for my cat, I have administered it 4 times and 4 times he vomits within 2 minutes. However, the priduits-veto site is very professional
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Response from Produits-veto.com
Dear Jacqueline,

Thank you for your feedback regarding the Vetoquinol Care product. We are sorry to hear that this product was not suitable for your cat. We are glad that you found our site professional and remain at your disposal for any assistance or advice.

Best regards,
The Produits-veto.com team.