Customer reviews of Produits-veto.com

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 836 published reviews
5 6 130 90% 4 350 5% 3 90 1% 2 57 1% 1 209 3%

Summary of reviews

The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.

Reviews 2, 3 and 4 stars

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P
Patrick B.
Rating: 4 out of 5
following a purchase from 21/03/2025
Interesting prices, but box damaged. 6 damaged boxes out of 10.
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Hervé M.
Rating: 3 out of 5
following a purchase from 15/01/2025
Hello, lack of poultry products.
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Response from Produits-veto.com
Hello Hervé, thank you for your feedback regarding the lack of poultry products on our site. Please be assured that we take your comments into account to improve our offer. We hope to satisfy you more during your next visit. We are working on finding new products to add to the catalog throughout the year.

Best regards, The team at Produits-veto.com
G
Gérard C.
Rating: 4 out of 5
following a purchase from 19/03/2025
Product received on time
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Thierry C.
Rating: 4 out of 5
following a purchase from 18/03/2025
Good
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Marc W.
Rating: 3 out of 5
following a purchase from 16/03/2025
Delivery time too long
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Response from Produits-veto.com
Hello Marc,

Thank you for taking the time to share your feedback on our site. We are sorry to hear that the delivery time did not meet your expectations. Please know that we are doing everything we can to improve our services and reduce delays. However, we are constrained to work with external carriers who may encounter problems during the delivery of products.

We are sincerely sorry

Best regards,
The team at Produits-veto.com
C
Caroline R.
Rating: 4 out of 5
following a purchase from 18/03/2025
Fast and serious
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Cécile G.
Rating: 4 out of 5
following a purchase from 10/03/2025
I am mostly satisfied with our purchase. However, shipping costs are relatively high and the order is delivered in a large week. One item was missing but it was refunded. Just a little message of explanation would have been helpful.
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Corinne B.
Rating: 2 out of 5
following a purchase from 04/02/2025
Very satisfied
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Response from Produits-veto.com
Hello Corinne,

Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience on Produits-veto.com. Please do not hesitate to reach out to us for any questions or suggestions.

Best regards,
The Produits-veto.com team
H
Helene B.
Rating: 3 out of 5
following a purchase from 13/03/2025
Order not well protected, tip of the ordered bottle broken in the box. Thank you
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Response from Produits-veto.com
Hello Hélène,

Thank you for taking the time to share your experience on our site. We are sorry to learn that your order did not arrive in a satisfactory condition and that the tip of the bottle was broken. Please know that we take the protection of our products during shipping very seriously. Your feedback is valuable and we will use it to improve our packaging. Please do not hesitate to contact our customer service so that we can find a solution together.

Best regards,
The Produits-veto.com team
H
Hoppler D.
Rating: 3 out of 5
following a purchase from 09/03/2025
very far delivery
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Response from Produits-veto.com
Hello,

Thank you for your feedback regarding your experience on our site Produits-veto.com. We are sorry to learn that the delivery distance was a problem for you. Unless there was a rerouting by the carrier (which we cannot influence), the delivery is made to the location selected when placing the order.

Best regards,
The Produits-veto.com team
L
Luisella S.
Rating: 4 out of 5
following a purchase from 07/03/2025
Very good!
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Viviane E.
Rating: 3 out of 5
following a purchase from 07/03/2025
When I placed the order, the prices were displayed excluding tax and not including VAT. I realized it too late. I will not place any more orders with you
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Response from Produits-veto.com
Hello Viviane,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties regarding the price display on our site. Your feedback is valuable and we will ensure to check the proper functioning of the site. Please note that a price display discrepancy may be due to an ad blocker, being located outside of France, or a misconfiguration of your computer/smartphone settings.

Best regards,
The team at Produits-veto.com
F
Frederic V.
Rating: 4 out of 5
following a purchase from 04/03/2025
Ordered items arrived in good condition, delivery time a bit long... to improve
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Maya T.
Rating: 4 out of 5
following a purchase from 05/03/2025
x
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Isabelle D.
Rating: 3 out of 5
following a purchase from 04/03/2025
Shipping costs are too high.
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Response from Produits-veto.com
Hello Isabelle, thank you for your feedback. We understand your concern regarding shipping costs and we are constantly working to optimize our rates to better satisfy our customers. Unfortunately, shipping costs are offered at the lowest based on carrier rates.
Best regards,
The Produits-veto team
C
Chantal G.
Rating: 4 out of 5
following a purchase from 26/02/2025
small downside on the delivery. otherwise everything correct
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Thierry R.
Rating: 4 out of 5
following a purchase from 28/02/2025
Product as described, delivery time a bit long.
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Nadine P.
Rating: 3 out of 5
following a purchase from 27/02/2025
Received two bottles, one not screwed on properly I lost a bit of product it's a shame Best regards
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Response from Produits-veto.com
Dear Nadine,

Thank you for taking the time to share your experience with us. We are sorry to hear that one of your bottles was not screwed on properly and that this led to a loss of product. Your feedback is valuable and helps us improve our services, we remain vigilant about this. Please do not hesitate to contact us directly in cases of degradation like this we will do what is necessary.

Best regards,
The Produits-veto.com team
F
Feghouli L.
Rating: 3 out of 5
following a purchase from 24/02/2025
Very long delivery times!
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Response from Produits-veto.com
Hello Mrs. Feghouli,

Thank you for taking the time to share your opinion on our site Produits-veto.com. We are sorry to hear that you experienced long delivery times. Unfortunately, the delays with Mondial Relay are sometimes longer, we apologize for that. For faster delivery, we invite you to choose Colissimo.

Best regards,
The Produits-veto.com team
S
Sandrine V.
Rating: 4 out of 5
following a purchase from 26/02/2025
My 5 traps are installed. No wasps inside, only flies. But maybe they are no longer around. We'll see over time!
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Marc M.
Rating: 3 out of 5
following a purchase from 23/02/2025
After 10 days, I still have not received the order delivered from France to Belgium. The fact that the delivery company Mondial Relay is offered in the choices is harmful to the company's image. I still cannot give an opinion on the product as it has not yet been received. It goes from Paris to Lisbon to return to Paris... Then Belgium...
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Response from Produits-veto.com
Hello Marc,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered delivery issues with your order. Your experience is important to us, and we understand how frustrating this can be.
The implementation of Mondial Relay was a request from a good number of our customers. If you have delivery problems, do not hesitate to contact our customer service and the customer service of Mondial Relay to unblock the situation.

Best regards,
The Produits-veto.com team
M
Mariacristina A.
Rating: 2 out of 5
following a purchase from 24/02/2025
Unfortunately, I did not receive the package despite receiving a delivery email
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Response from Produits-veto.com
Hello MariaCristina,

Thank you for taking the time to share your experience. We are sorry to hear that you did not receive your package despite the delivery email. We invite you to contact us directly to resolve this issue as soon as possible. Your satisfaction is paramount to us.

Best regards,
The Produits-veto.com team
M
Maelle G.
Rating: 4 out of 5
following a purchase from 20/02/2025
Fast delivery. Order processing good. However, price increase
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Leticia P.
Rating: 4 out of 5
following a purchase from 18/02/2025
Nothing to say about the products. Just be careful with the packaging, the tape barely held, the bottom of the package was open.
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Marie D.
Rating: 4 out of 5
following a purchase from 16/02/2025
PANACUR 250 received on time; no issues
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Frederic C.
Rating: 4 out of 5
following a purchase from 16/02/2025
The expiration date is way too close. In the duration, I will have to throw away 2 products out of 6. It's a shame. Usually, I have a date that approaches two years, that was not the case, barely 6 months.
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Ghislaine P.
Rating: 4 out of 5
following a purchase from 14/02/2025
Good product
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Marie-Pierre P.
Rating: 4 out of 5
following a purchase from 12/02/2025
very well protected, but way too much waste of plastic packaging for protection. think about ecology
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Elodie L.
Rating: 4 out of 5
following a purchase from 13/02/2025
I bought the same product a few months ago for about 3€ less on the same site, plus the shipping costs (quite long) it adds up quickly.... I was a bit disappointed this second time
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Henri T.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great product..effective
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Nicolas M.
Rating: 4 out of 5
following a purchase from 03/02/2025
Some delivery issues with Mondial Relay.
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Thierry B.
Rating: 4 out of 5
following a purchase from 02/12/2024
Good product, fast delivery
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Wedelie B.
Rating: 4 out of 5
following a purchase from 31/01/2025
Order perfectly executed
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Sandrine L.
Rating: 3 out of 5
following a purchase from 27/01/2025
After a week of use not completely convinced by the result... I continue anyway to see later. Otherwise, product that I mix with food and which is ingested without problem by my puppy.... and received in perfect packaging.
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Franck L.
Rating: 4 out of 5
following a purchase from 16/01/2025
Everything went well, I will reorder.
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Yolande L.
Rating: 4 out of 5
following a purchase from 22/01/2025
Good
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Josselyne A.
Rating: 3 out of 5
following a purchase from 13/01/2025
Delivery times too long! It took me over a week to receive the products ...not great ...
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Response from Produits-veto.com
Hello Josselyne, thank you for your feedback. We are sorry to hear that the delivery times did not suit you. We take your comment into consideration and will do our best to improve this point. Thank you for your trust!
J
Jean-Francois B.
Rating: 2 out of 5
following a purchase from 13/01/2025
Until now never had any issues, but this time the delivery was via Mondial Relay, and when I entered the code the locker was empty. I contacted Mondial Relay, too complicated to request a refund. If my next order goes through Mondial Relay again, I will refrain.
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Response from Produits-veto.com
Hello Mr. Jean-François, thank you for taking the time to share your experience on our site Produits-veto.com. We are sorry that your last delivery via Mondial Relay did not go as planned. Please know that you can always use Colissimo for your deliveries. If this dispute has not been resolved, please contact us by email at [email protected]. We hope to have the chance to satisfy you with your next order. Best regards, The Produits-veto.com team.
G
Gaston F.
Rating: 2 out of 5
following a purchase from 08/01/2025
Hello I still have not received my package
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Response from Produits-veto.com
Hello Gaston, thank you for your feedback. We are sorry for the inconvenience caused by the delay of your package. We are doing everything possible for our customers to receive their orders as soon as possible. Please do not hesitate to send an email to customer service, if not already done, for resolution of the dispute. Your satisfaction is our priority and we hope to have the opportunity to prove our quality of service during your next purchase on our site. Have a nice day. The team at Produits-veto.com.
C
Catherine D.
Rating: 4 out of 5
following a purchase from 06/01/2025
Satisfied with my order
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