Customer reviews of Produits-veto.com

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 830 published reviews
5 6 125 90% 4 349 5% 3 90 1% 2 57 1% 1 209 3%

Summary of reviews

The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.

Reviews 2 and 4 stars

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A
Alain P.
Rating: 4 out of 5
following a purchase from 23/07/2025
Very good
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Emilie C.
Rating: 4 out of 5
following a purchase from 11/07/2025
It took me 3 weeks to receive my package because there was a problem with Mondial Relay. I contacted the site's customer service to find out more and they replied the next day to tell me they would make a claim, so thank you for being so responsive and for doing what was necessary.
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Jeannine F.
Rating: 4 out of 5
following a purchase from 22/07/2025
Large selection of products available for the cat. Order and delivery compliant
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Colette N.
Rating: 4 out of 5
following a purchase from 13/07/2025
Placing the order was simple; excellent communication; international delivery always reliable and fast
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Devaux Anquetil D.
Rating: 4 out of 5
following a purchase from 18/07/2025
Well received satisfied
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Ines U.
Rating: 4 out of 5
following a purchase from 20/07/2025
Shipping costs >10 € I find a bit high, otherwise everything is great
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Françoise G.
Rating: 4 out of 5
following a purchase from 09/07/2025
Very good but my cat does not agree with the pills so I am looking for a liquid dewormer which will save me many attempts to make him swallow a bit of the medicine while wasting a lot.
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Cathy D.
Rating: 4 out of 5
following a purchase from 11/07/2025
Product conforms to the order. Deadline respected. Site to recommend.
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Carole M.
Rating: 4 out of 5
following a purchase from 13/07/2025
Delivery quite fast and correct packaging.
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Christine G.
Rating: 4 out of 5
following a purchase from 10/07/2025
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Nicole S.
Rating: 4 out of 5
following a purchase from 12/07/2025
The delivery went very well, I hope to receive promo codes from you from time to time
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Alain T.
Rating: 4 out of 5
following a purchase from 13/07/2025
Hello for veterinary products that are great, the delivery is too slow...
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Marie-Therese F.
Rating: 2 out of 5
following a purchase from 10/07/2025
Satisfied
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Response from Produits-veto.com
Hello Marie-Thérèse,

Thank you for taking the time to share your feedback. We are happy to hear that you are satisfied with your experience on our site. Please feel free to share your suggestions so that we can continue to improve our services.

Best regards,
The team at Produits-veto.com
F
Fabien V.
Rating: 2 out of 5
following a purchase from 10/07/2025
delivery deadline not respected
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Response from Produits-veto.com
Hello Fabien,

Thank you for taking the time to share your feedback. We are sorry to hear that the delivery deadline was not respected. Your feedback is valuable and we are constantly working to improve our services. Unfortunately, it may turn out that transportation takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.

Best regards,
The team at Produits-veto.com
P
Pascal S.
Rating: 2 out of 5
following a purchase from 09/07/2025
Product not received today, delivery point changed; very long delay.
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Response from Produits-veto.com
Hello Pascal,

Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that the delivery point has changed. Please know that we are doing our best to ensure fast delivery times. Unfortunately, the carrier sometimes takes liberties with the drop-off of packages at relay points. We are unfortunately dependent on delivery partners.

Best regards,
The Produits-veto.com team
P
Patrick S.
Rating: 4 out of 5
following a purchase from 08/07/2025
Very good
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Thierry P.
Rating: 4 out of 5
following a purchase from 07/07/2025
Correct service
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Brigitte T.
Rating: 4 out of 5
following a purchase from 03/07/2025
Fast delivery. Good choice of products but no protection inside the box: several boxes partially crushed. Fortunately, the products inside were not damaged.
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Hélène G.
Rating: 4 out of 5
following a purchase from 02/07/2025
I just received my product, but I think they are good, we'll see....
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Patrick L.
Rating: 4 out of 5
following a purchase from 29/06/2025
good nothing to report
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Patrick M.
Rating: 4 out of 5
following a purchase from 25/06/2025
Order compliant and top delivery time. But delivery to a different pickup point than requested and packaging completely soiled by paint.
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Thierry R.
Rating: 2 out of 5
following a purchase from 15/06/2025
I am still waiting for a product and no news...
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Response from Produits-veto.com
Hello Thierry,

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not received your product and that you are without news. We take this type of situation very seriously and we will ensure to resolve this issue as soon as possible. Please do not hesitate to contact us directly for information about your order.

Best regards,
The Produits-veto.com team
C
Corinne C.
Rating: 4 out of 5
following a purchase from 19/06/2025
Package well prepared. I was very well informed, continuously about the tracking of my order and the package. The only downside was that my delivery took longer than expected.
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Bernard B.
Rating: 4 out of 5
following a purchase from 22/06/2025
Not tested, but no issues apparently
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Lydie G.
Rating: 4 out of 5
following a purchase from 13/06/2025
Good product conforming to my request and fast delivery.
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Marie P.
Rating: 4 out of 5
following a purchase from 14/06/2025
Very good except that for the delivery, the location (the pickup point) changed and was more than 4 km from my home
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Serge B.
Rating: 4 out of 5
following a purchase from 09/06/2025
With a delay in delivery
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Michel V.
Rating: 4 out of 5
following a purchase from 11/06/2025
Good price, fast shipping, perfect
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Hugo C.
Rating: 2 out of 5
following a purchase from 02/06/2025
Today it is the 21st of June and until now I haven't received my order.
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Response from Produits-veto.com
Hello Hugo,

Thank you for your message. We sincerely apologize for the delay. Your satisfaction is our priority, and we will do everything we can to track your order. Please contact us directly at m for any further assistance.

Kind regards,
The Produits-veto.com team
D
Didier B.
Rating: 4 out of 5
following a purchase from 10/06/2025
Excellent site, very serious.
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Cécile D.
Rating: 4 out of 5
following a purchase from 05/06/2025
I had no problem. Thank you for your attention.
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Patrick N.
Rating: 4 out of 5
following a purchase from 04/06/2025
Fast delivery to the desired location. Thank you.
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Jean F.
Rating: 4 out of 5
following a purchase from 26/05/2025
Delivery on time, product as expected. Very good
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Morena B.
Rating: 4 out of 5
following a purchase from 22/05/2025
Perfect
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Agnès L.
Rating: 4 out of 5
following a purchase from 17/05/2025
Great choice of products and good information. Prices remain high compared to those currently practiced by large pharmacies and a downside, the delivery costs when the order is not significant enough. So everything needs to be calculated and compared according to needs.
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Leslie R.
Rating: 4 out of 5
following a purchase from 02/05/2025
Top thank you
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Alexandra T.
Rating: 2 out of 5
following a purchase from 14/05/2025
Still haven't received my order
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Response from Produits-veto.com
Hello Alexandra,

Thank you for taking the time to share your experience. We are sincerely sorry. Please do not hesitate to contact us directly to track your order.

Best regards,
The Produits-veto.com team
C
Christine P.
Rating: 4 out of 5
following a purchase from 09/05/2025
Order processed correctly. Deadlines respected.
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Vincent M.
Rating: 4 out of 5
following a purchase from 04/05/2025
nothing to report
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Joly B.
Rating: 2 out of 5
following a purchase from 29/04/2025
Delivery time is too long.
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Response from Produits-veto.com
Hello Joly,

Thank you for taking the time to share your feedback. We understand that the delivery time may have been frustrating and we apologize for this inconvenience. We shipped your package the same day but the holidays affected the delivery time.

Thank you for your understanding and we remain at your disposal for any questions.

Best regards,
The Produits-veto.com team
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